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Carousel Nissan - Service Center

Iowa City, IA

4.8
290 Reviews

290 Reviews of Carousel Nissan - Service Center

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November 30, 2024

Only place that I will take my 2016 Juke! They take extra good care of her More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Efficient. Gave good information on what needed to be completed that day and what could wait More

by baschuess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Quick turnaround, great service! Polite technicians and a generally positive experience for me as the customer. More

by HAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 21, 2024 -

Carousel Nissan responded

Hi Hal, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

November 28, 2024

Well, I am not sure how I feel about both my ratings expected services. I needed my suv brand new accelerator readjusted after less than a month since I purchased and serviced it there and was told that More

by hguadalupe2002
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service rep. First of all did not say his name or wore an ID Badge, so I really don’t have a clue or name. Sorry!
Dec 21, 2024 -

Carousel Nissan responded

Hguadalupe2002, we regret to hear that you had this experience with us. Please contact us at (319) 337-5000 so we can work with you to make this right.

November 27, 2024

I’ve been brining my cars here for years. Everyone is always very nice, no pressure. More

by MARISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Carousel Nissan responded

Marissa, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Had a blown tire in the morning and they had a new one on in the afternoon. It was much appreciated! More

by derickcranston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 21, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

November 24, 2024

The Friendly and fast service was really appreciated as was good communication from the staff. More

by susanwillrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 21, 2024 -

Carousel Nissan responded

Susanwillrn, we are so pleased you enjoyed your visit to Carousel Nissan!

November 23, 2024

Very polite, explained everything didn't take very long to the work done. The cost was reasonable. Thanks again. More

by susanricherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
November 22, 2024

Fast professional pleasant. Enjoy the service and atmosphere every time. Complimentary oil change is nice too. More

by TSHINKUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

They are always very friendly and knowledgeable. They help you understand the issues and explain what needs to be fixed. More

by jon.read
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in service
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