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Carousel Nissan - Service Center

Iowa City, IA

4.8
175 Reviews

175 Reviews of Carousel Nissan - Service Center

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April 21, 2024

They always have a smiling face and are so friendly! We will always go to Carousel for our services. More

by FOXXEYLADY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in the service dept
Apr 27, 2024 -

Carousel Nissan responded

Hi Foxxeylady2, thank you so much for your positive comments about Carousel Nissan!

April 18, 2024

The service staff members are excellent. The service is fast and thorough. Prices are fair. More

by TIMOTHY-ANSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in the service area was excellent.
May 03, 2024 -

Carousel Nissan responded

Timothy-ansley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Carousel Nissan.

April 18, 2024

Excellent service department , always courteous, prompt and explain all services needed completely. A ++ highly recommend More

by FISHBIZBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
Apr 19, 2024 -

Carousel Nissan responded

Fishbizbob, we're so glad that we were able to go above and beyond your expectations!

April 17, 2024

I always feel as though the service center is honest & wants to make sure my car is safe. More

by NANCYDOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service center
Apr 19, 2024 -

Carousel Nissan responded

Nancydole, reviews like this give us motivation and help us ensure we provide high-quality care.

April 16, 2024

Great dealership and easy to work with! Service and sales are both easy going and knowledgeable. More

by CHRISBRANSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Flanigan
Apr 19, 2024 -

Carousel Nissan responded

We appreciate your positive review about your recent experience with us!

April 15, 2024

Excellent customer service, including full service check list and complimentary car wash. Highly recommend Carousel Nissan! More

by JULIE.SOJKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Apr 17, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2024

Excellent customer service. Work was done in a timely manner. Everyone was very friendly and helpful. They even washed my car More

by NANCYJEFF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Nancyjeff1, we're glad you had such a wonderful experience with us!

April 12, 2024

Very helpful and friendly! Service guy helped with new tires . Would recommend them to friends and family! More

by ANGIEACKLES68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Apr 17, 2024 -

Carousel Nissan responded

Angieackles68, it's experiences like yours that really keep us motivated!

April 10, 2024

Service was fantastic. I really appreciate what the technician has done and how they handled the concerns I had with my car. More

by ABDALLAHAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

Service schedule was accurate for what was promised, and the communication between my service advisor and me was very good. More

by tdunn4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 17, 2024 -

Carousel Nissan responded

Hi Tdunn4u, we are very happy to have provided you with such a positive experience!

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