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Carousel Nissan - Service Center

Iowa City, IA

4.8
290 Reviews

290 Reviews of Carousel Nissan - Service Center

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December 09, 2024

The staff was very courteous and helpful. The facility was clean and comfortable. I had a very pleasant experience and will return if I’m ever in Iowa again. More

by l.thigpen_rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department
Dec 21, 2024 -

Carousel Nissan responded

L.thigpen_rn, thank you for sharing your positive experience!

December 07, 2024

I have bought multiple cars from all of the carousel dealerships in town and they all have always been a good experience. Had some issues with my truck and the mechanic team seemed good and honest and g More

by RDKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate onken
Dec 21, 2024 -

Carousel Nissan responded

Hi Rdkelly, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

December 07, 2024

Got me in quick to check on what I feared was a leak. Ends up it was nothing to worry about. No charge@ More

by dinosdad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 21, 2024 -

Carousel Nissan responded

Dinosdad1, we're so glad that we were able to go above and beyond your expectations!

December 06, 2024

Great service department. Super helpful, knowledgeable and friendly. Never disappointed with Pat, Nate and the crew! More

by DEBERGMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Leedom
Dec 21, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2024

Very nice, very effiecient, very good 15 word minimum (just saying random things to meet it, sorry) More

by xg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Carousel Nissan responded

Xg, thank you so much for your high rating!

December 06, 2024

Always a friendly and efficient experience by Iowa City’s best automotive experts! No better place to get serviced, thank you! More

by RACHEL.E.WESTTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Flannigan, Annette Threatt
Dec 21, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 04, 2024

Professional and friendly staff. They are always punctual and helpful. Service times are flexible and waiting area is clean and well maintained. More

by AHADZIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 21, 2024 -

Carousel Nissan responded

Ahadzic, we're so glad that we were able to go above and beyond your expectations!

December 04, 2024

The salesman was very helpful when we bought our vehicle. We have brought it up for all our oil changes. Service department has been able to get us in when best for our schedule. Recommend Carousel to our f More

by moe13155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 02, 2024

Your service department is always eager to get any of our delivery vehicles in and out as quickly as possible to get us back on the road. Big thank you to Nate an Pat. More

by semersonhfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate. Pat
Dec 21, 2024 -

Carousel Nissan responded

Semersonhfd, thank you for the high star rating!

December 01, 2024

My oil change was so quick that I barely had time to sit down. Very fast and courteous! More

by kbm2005rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Carousel Nissan responded

Hi Kbm2005rn, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations! Thank you again for the great review!

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