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Carousel Nissan

Iowa City, IA

4.8
559 Reviews

817 Hwy 1 W

Iowa City, IA

52246

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559 Reviews of Carousel Nissan

March 16, 2024

Service was on time, brief, carefully explained to me, and backed up with a paper copy of the findings. More

by CAROLT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
Apr 19, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2024

Great dealer that has friendly people who understand what you need and provides top notch service. Will do future business with them. More

by mpaul0857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
Apr 19, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2024

Their service department is the beast. Always ready when they say it will be. Been buying cars here fore over 20 years. More

by JMWOOFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
Apr 19, 2024 -

Carousel Nissan responded

Jmwoofman, we are so pleased you enjoyed your visit to Carousel Nissan!

March 14, 2024

Jason was very good at helping me find a different car and I really like the Buick that we bought,a very nice car. This is the 2nd time he has helped me and would tell anyone who is looking for a new or More

by QUILTINGDONNA51
Recommend Dealer
Yes
Employees Worked With
I don't know any service people
Apr 19, 2024 -

Carousel Nissan responded

Quiltingdonna51, reviews like this give us motivation and help us ensure we provide high-quality care.

March 14, 2024

Always great service. Efficient & the guys keep me informed of needed items - I appreciate a loaner vehicle for what I needed to have done. It was an all day repair / re More

by KATHY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Apr 19, 2024 -

Carousel Nissan responded

Hello Kathy44, thank you; we appreciate your feedback!

March 13, 2024

My Frontier was in and out in a very timely manner. Great personal and professional service! Trent helped me with an issue I was having with my Pandora. Great service! More

by TROY.PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
Apr 19, 2024 -

Carousel Nissan responded

Troy.porter, thank you for sharing your positive experience!

March 10, 2024

The unpleasantness we have experienced is mainly with Nissan and not so much the dealership. Tires that didn't last more than 20,000 miles in addition to being nearly worthless on snow. Wiper blades that More

by LVANDENBURG83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
Apr 19, 2024 -

Carousel Nissan responded

Lvandenburg83, we regret to hear that you had this experience with us. Please reach out to us at (319) 337-5000 so we may assist you in moving forward towards a resolution.

March 09, 2024

I can always count on timely, efficient, and professional service from the crew at Carousel. More

by PAPABEARNSWIFTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bathkiel, Ernie Bell
Apr 19, 2024 -

Carousel Nissan responded

Hi Papabearnswiftee, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

March 08, 2024

I have never taken a car in for service when there wasn’t a charge!! Not even when it was a first time visit for a new car, much less a used one.!!! I even got a couple of my “how to use the car” questions More

by JANTAYLORJ1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 19, 2024 -

Carousel Nissan responded

Jantaylorj1940, thank you for the high star rating!

March 06, 2024

They are Helpful, kind, and competent people that do their best to maintain your vehicle More

by MCDONOUGHSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Nate in service.
Apr 19, 2024 -

Carousel Nissan responded

Mcdonoughscott, we are so pleased you enjoyed your visit to Carousel Nissan!

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