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Carousel Nissan
Iowa City, IA
411 Reviews
Carousel Nissan in Iowa City, IA, is proud to be an automotive leader in our area. Since opening our doors, Carousel Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Carousel Nissan will get you into the car or truck you choose with professionalism and attention to your needs.
Carousel Nissan offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Carousel Nissan has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Carousel Nissan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 411 reviews
April 15, 2010
I had been looking at what Nissan had to offer for products for the last coupleof years. I decided that I wanted to take a closer look and possibly a test drive in a Nissan Versa. It is a Highway inst products for the last coupleof years. I decided that I wanted to take a closer look and possibly a test drive in a Nissan Versa. It is a Highway institutes top pick and consumer report lists it as the #1 choice for sub-compact. Needless to say I had done my homework. I called the dealerships in my area. Carousel Nissan (Nissan of Iowa City) Jim Miller Nissan, Kruse Warthan Nissan, and Lujacks.I live in the quad cities. I contacted Lujacks first and they toldme I would needto come in to know what they had in inventory. So I didn't call them again. Then I decided to email the other 3 dealerships. Kruse Warthan sent me a generic email that once again answered none of my questions and just asked when I could come in. Needless to say they were gone.(which after looking through this site I'm surprised they have any customers left) Jim Miller didn't contact me until the following day. So I waited to see what they had to say, assuming they couldnt be worse than the previous 2 dealers. This when I actually got someone who knew how to handle a customer and knew something about the product. Brian McConnell sent me an email with a list of all the Versas he had in stock,as well as the available incentives. And the best part was that I heard back with all of those answers in just under an hour. He said he realized I was from outside the area and if I had one of the versas I had more interest in, he would be happy to send me a video of it. I gave hime the car I liked a 1.8S with the power package. He shot the video and sent it back with,the sale price and my payment using the rebate or the 1.9%. In my mind I knew this was the dealer I wanted to do business with.He also told me they do free pick up and delivery for service. Even the free oil changes they give you. I made an appointment to drive the car. When I arrived Brian was just finishing with a customer so I had a seat in the waiting room. After abour 5 minutes the sales manager named Paul Trovas came out an apologized for the wait. He said he would be happy to take me to the car and show me around while we waited for Brian. He was great to talk to and when Brian came back he gave me his card with his cell phone number on it.I don't think to many car people would do that! Brian and I took the car for a long drive and I got back and decided with the right car,the right employees, it was the right atmosphere to purchase my new car. I met with Chad the business manager and he setup the cheapest financialpackage he could find.(Even beat my local bank) I love my new car and loved the expirence even more! If you are in the market for a Nissan, save yourself the time and the headache and just contact Carousel Nissan first. They gained a customer for life with me Charles C. More
by taxum
Employees Worked With
Brian McConnell, Paul Trovas, Chad Scarrberry
