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Carousel Nissan

Iowa City, IA

4.8
383 Reviews
Carousel Nissan in Iowa City, IA, is proud to be an automotive leader in our area. Since opening our doors, Carousel Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Carousel Nissan will get you into the car or truck you choose with professionalism and attention to your needs. Carousel Nissan offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Carousel Nissan has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Carousel Nissan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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817 Hwy 1 W

Iowa City, IA

52246

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Showing 383 reviews

March 10, 2024

The unpleasantness we have experienced is mainly with Nissan and not so much the dealership. Tires that didn't last more than 20,000 miles in addition to being nearly worthless on snow. Wiper blades that More

by LVANDENBURG83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Carousel Nissan responded

Lvandenburg83, we regret to hear that you had this experience with us. Please reach out to us at (319) 337-5000 so we may assist you in moving forward towards a resolution.

March 09, 2024

I can always count on timely, efficient, and professional service from the crew at Carousel. More

by PAPABEARNSWIFTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bathkiel
Apr 19, 2024 -

Carousel Nissan responded

Hi Papabearnswiftee, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

March 08, 2024

I have never taken a car in for service when there wasn’t a charge!! Not even when it was a first time visit for a new car, much less a used one.!!! I even got a couple of my “how to use the car” questions More

by JANTAYLORJ1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 19, 2024 -

Carousel Nissan responded

Jantaylorj1940, thank you for the high star rating!

March 06, 2024

Appreciate both the personal and professional relationship that Pat (and the other young man, Nate?) exhibit. More

by GJORTALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not interact with Sales
Apr 19, 2024 -

Carousel Nissan responded

Gjortale, we are so pleased you enjoyed your visit to Carousel Nissan!

March 06, 2024

All the staff is awesome to work with. Sales, Finance, Service. All top notch. Repeat customer! More

by GONSOSKIMARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, TJ, Pat
Apr 19, 2024 -

Carousel Nissan responded

Gonsoskimark, your satisfaction is our top priority.

March 06, 2024

Fast courteous and friendly. Car was cleaner than when I dropped it off. Price is right for the work they do More

by DONNAEDWARDS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Carousel Nissan responded

Hi Donnaedwards67, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

March 06, 2024

They are Helpful, kind, and competent people that do their best to maintain your vehicle More

by MCDONOUGHSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Nate in service.
Apr 19, 2024 -

Carousel Nissan responded

Mcdonoughscott, we are so pleased you enjoyed your visit to Carousel Nissan!

March 05, 2024

Top notch service. Straight forward. Timely and efficient. Fairly priced. Excellent all the way around. More

by MATTD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Jimmy
Apr 19, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 03, 2024

Personnel was helpful and gave us clear explanation of the inspections completed and in answering our questions.. More

by BETTYLOUJFELIXM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Carousel Nissan responded

Hello Bettyloujfelixm7, we appreciate you taking the time to leave us this feedback.

March 03, 2024

I went in because my car had a service notice. It seemed as though I had just sat down and my car was done! Plus, by catching that I was in the limits for needing an oil change they saved me anoth More

by RLUNEMANN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person I worked with
Apr 19, 2024 -

Carousel Nissan responded

Rlunemann3, thank you for the high star rating!

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