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Carousel Nissan

Iowa City, IA

4.8
386 Reviews
Carousel Nissan in Iowa City, IA, is proud to be an automotive leader in our area. Since opening our doors, Carousel Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Carousel Nissan will get you into the car or truck you choose with professionalism and attention to your needs. Carousel Nissan offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Carousel Nissan has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Carousel Nissan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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817 Hwy 1 W

Iowa City, IA

52246

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Showing 386 reviews

September 22, 2024

very quick and efficient. everyone was super super nice. definitely would go here again for a car problem More

by MARISSAHUFF46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
pat,
Oct 04, 2024 -

Carousel Nissan responded

Marissahuff46, thank you for the high star rating!

September 19, 2024

Great customer serivce found the problem ordered the part and was put in at a timely matter. More

by CUZZ413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 04, 2024 -

Carousel Nissan responded

Hello Cuzz413, we appreciate you taking the time to leave us this feedback.

September 16, 2024

Great experience, I wouldn’t consider purchasing anywhere else. It is so nice having people I can trust. More

by JASON@PYRAMID-SERVICES.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Carousel Nissan responded

Jason@pyramid-services.com, we are so pleased you enjoyed your visit to Carousel Nissan!

September 16, 2024

Jason I'd a fantastic job in selling the truck to me. I couldn't ask for a better salesman then him. More

by R.G120453
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2024

Justin at Carousel Nissan was easy to work with. He listened to our needs and found a vehicle for us! More

by DIANNE.LOUGHREN1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Batzkie
Oct 04, 2024 -

Carousel Nissan responded

Hi Dianne.loughren1958, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

September 14, 2024

Was promised a phone call regarding a feature that I was told was on my recently purchased car that apparently is not. Never received. More

by BETHN1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Oct 04, 2024 -

Carousel Nissan responded

Hi Bethn1202, we regret your most recent visit with us was not up to the standards we strive for.

September 13, 2024

Great customer service at Carousel Nissan! I have owned a Nissan for more than 14 years and have always received wonderful customer service. Carousel Motors is a great dealership and a true More

by GGD598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 04, 2024 -

Carousel Nissan responded

Hi Ggd598, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

September 12, 2024

The staff was nice and explained the details about the situation of my car. I will come back next time More

by cchen84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Carousel Nissan responded

Cchen84, thank you so much for the positive review!

September 11, 2024

But very disappointed that I was charged $1500 or so that I wasn't made aware of before hand. It was for some kind of exterior and interior protection. If this isn't a choice it should be in the vehicle pri More

by TLOWE4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Baker
Oct 04, 2024 -

Carousel Nissan responded

Tlowe4, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Tlowe4, we regret to hear that you had this experience with us.

September 07, 2024

I would like to thank you for the excellent work you do every time I carry my Nissan Rogue and excellent customer servIce More

by ROSYRIVERA956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto service
Oct 04, 2024 -

Carousel Nissan responded

Rosyrivera956, thank you so much for your high rating!

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