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Carousel Nissan

Iowa City, IA

4.8
386 Reviews
Carousel Nissan in Iowa City, IA, is proud to be an automotive leader in our area. Since opening our doors, Carousel Nissan has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Carousel Nissan will get you into the car or truck you choose with professionalism and attention to your needs. Carousel Nissan offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Carousel Nissan has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Carousel Nissan offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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817 Hwy 1 W

Iowa City, IA

52246

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Showing 386 reviews

October 16, 2024

Easy to set up an appointment and work with the Service Department. The work is always top notch. Thanks for making the process easy. More

by ehodgso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I arrived at carousel motors at about 1:30. I was greeted by my salesperson and the service staff. I was asked if I needed a ride. My car was done exactly when they predicted. More

by WORKJAYGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 09, 2024 -

Carousel Nissan responded

Workjaygray, we're glad to hear you enjoyed your visit.

October 12, 2024

Service advisors very efficient and courteous! Everything was explained to me clearly and I got a courtesy car wash and coupon credit! More

by DOCJHO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 17, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 12, 2024

Always helpful, service was fast, and took the time to explain the service that was completed. More

by GIGIBART2FAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 18, 2024 -

Carousel Nissan responded

Hi Gigibart2fav, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

October 11, 2024

Service tech was not able to get Apple CarPlay to work on my Nissan Kicks. Went to T-mobile and they changed a setting that fixed it. More

by HKREIDENWEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Carousel Nissan responded

Hkreidenweis, we are so pleased you enjoyed your visit to Carousel Nissan!

October 07, 2024

The experience was very smooth. I would recommend this dealership to my friends and family. More

by COLEMAN.J.REILLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Oct 18, 2024 -

Carousel Nissan responded

Coleman.j.reilly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Carousel Nissan.

October 06, 2024

Friendly, easy to work with. Listens to your concerns and explains things clearly. Great environment More

by DGLVR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Carousel Nissan responded

Dglvr67, we're happy to hear you had such a positive experience with our team!

October 06, 2024

Took car in for oil change. Was disappointed that they didn’t check the air pressure in the tires. Car came back with low air pressure light on. Also didn’t wash the car. More

by BRAD.SPILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 18, 2024 -

Carousel Nissan responded

Hi Brad.spillman, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (319) 337-5000.

October 05, 2024

We purchased our vehicle with Ernie who was awesome. After the sale, Nate provided equally awesome, friendly, and efficient customer service, including arranging a shuttle to the mall while our vehicle More

by KTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Oct 18, 2024 -

Carousel Nissan responded

Kta, we're so glad that we were able to go above and beyond your expectations!

October 02, 2024

These guys are very thorough in scheduling & maintenance. I went in for an oil change on my 2008 Infiniti FX 35 & was told my air filter needed replaced. I like that they only do what you tell & them. If any More

by SWTHANG1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 18, 2024 -

Carousel Nissan responded

Hi Swthang1971, thank you so much for your positive comments about Carousel Nissan!

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