Carolina Chrysler Dodge Jeep Ram

This is a follow-up post to my last one on Monday, May 7. My friend and I had purchased a used vehicle from this dealer last Friday and I had given a very good rating to the business. On Friday evening w My friend and I had purchased a used vehicle from this dealer last Friday and I had given a very good rating to the business. On Friday evening we found that one of the electric windows on the car would not raise back up after being lowered. On taking the vehicle back on Tuesday to get some new tires, we found that we were expected to pay half for the replacement of the motor for the electric window and that the tires that were ordered were not there either. I was very upset, as I felt that the window should have worked when we purchased the car. To make a long story short, the motor for the window was ordered and we were to bring the vehicle back today (May 10), to have the window fixed so we could drive the car and to get the tires installed. My friend took the car in and much to our surprise and joy, we were not charged for the repair of the window, and the tires were exactly what we had hoped. We are very happy with our purchase and I am now glad we shopped with Carolina Chrysler, Jeep, Dodge, RAM. More

customer service was great and I did not feel like I was being lied to. The people were friendly and made you feel welcome when you walk through the door being lied to. The people were friendly and made you feel welcome when you walk through the door More

overall a great dealership. everybody friendly and welling to help. i will recommend this dealership to all my friends. also great to work with you to get you the car you want at the price you want. welling to help. i will recommend this dealership to all my friends. also great to work with you to get you the car you want at the price you want. More

Scott was a joy to work with. Very helpful and practical. He set out to make sure I was happy with my purchase and did what it took to seal the deal. He was also very friendly and was not afraid practical. He set out to make sure I was happy with my purchase and did what it took to seal the deal. He was also very friendly and was not afraid to have a good time. More

Saw add in 'Buy Local SPRING 2012. Called for pricing of oil change. Compared with others... $10 off coupon, best pricing, ASE certified. Chris was very helpful. No appt. necessary - 45 minute quoted tim oil change. Compared with others... $10 off coupon, best pricing, ASE certified. Chris was very helpful. No appt. necessary - 45 minute quoted time for service - was LESS!! Did oil change and 26 Point inspection. Clean, sharp facility. Easy access. Nice interior designed women's bathroom. Adequate customer lounge area. Will use again for other services.............and recommend. More

Wayne Watts and the GM were nice, helpfull and friendly but did not honor quotes given. They refused to let me take a written quote out of the building nor would fax to me and once I was ready to buy..the but did not honor quotes given. They refused to let me take a written quote out of the building nor would fax to me and once I was ready to buy..they had " accidentally misquoted by $1500" and had added a $399 closing cost.Each time I tried to get an official quote it kept changing. I went to another close Chryster dealer, bought the same van with a better ( lower written quote and got more for my trade in than was quoted at Carolina.)with no hassell and no closing costs and good dealer rebates. It is so sad you cannot honestly buy at some local establishments because they are not honest in their dealings. And Carolina does not offer loaner cars and the other dealer does. Very dissapointing, but so very happy that I did get my Van today at another local dealer and had a great experience there. More

Zaire was such a great help! He was knowledgeable, friendly and thorough. We are so thrilled with our purchase of a brand new Dodge Grand Caravan. friendly and thorough. We are so thrilled with our purchase of a brand new Dodge Grand Caravan. More

I drove by the lot one day and saw a 2005 Yukon for sale. We went to test drive it on that Saturday. I did have to go in and ask to drive it, but from that point on, my family and I got the "red carpet tre We went to test drive it on that Saturday. I did have to go in and ask to drive it, but from that point on, my family and I got the "red carpet treatment". Everyone was very helpful, even to the point of "babysitting" my 8 y.o. and my 5 y.o. while I was completing the deal with finance manager, behind closed doors. I had been researching large SUV's for several months and was hoping to by one from a private individual, and not a dealer, but the price for the vehicle was about what I would have expected from a private seller, considering the miles and the options. I also feel like I got a fair value on my trade in. Kirl Avent, my sales guy, seemly would have literally bent over backwards for us if I had asked him too. We have had the vehicle now for about 2 months give or take a few days and we remain very happy with our decision to by from Carolina Dodge. I would not hesitate to recommend to my friends to buy a vehicle from Carolina Dodge. More

Marty Reynolds was wonderful to work with. Everything was handled in a timely manner. It did not take long to drive the vehicle or come to an agreement on a price. handled in a timely manner. It did not take long to drive the vehicle or come to an agreement on a price. More

From the moment I walked through the door, Kirl made it seem like I was his only customer. He showed me a few options and we test drove the Avenger that eventually came home with me. Through the process, h seem like I was his only customer. He showed me a few options and we test drove the Avenger that eventually came home with me. Through the process, he answered all my questions, offering sound advice, was NEVER pushy. He honestly wanted me to be informed about my purchase. No question was stupid, and he never pushed or harassed me the way a lot of dealerships due. Customer service at it's finest. When the day comes for me or one of my loved ones to purchase another car, we will be headed out to Lugoff to see Kirl again. Thank you so much for everything!! I cannot say enough positive things about my experience! Go see Kirl down at Carolina Chrysler Jeep Dodge RAM. You will NOT be disappointed. More