Carolina Chrysler Dodge Jeep Ram
Lugoff, SC
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I rate this dealership A-1 because I have yet to meet anyone who hasn't been extremely helpful and friendly beyond the normal. This dealership offers coffee when waiting on service, has a nice waiting ar anyone who hasn't been extremely helpful and friendly beyond the normal. This dealership offers coffee when waiting on service, has a nice waiting area and generally makes me feel as comfortable as is possible. From my first experience with Jeromy when I purchased my truck to getting many questions answered by Beth, I have finally found a dealership that I can totally trust. I strongly recommend them. More
You guys are great. I am very satisifed with the ENTIRE experience from sales to finance. Steve was straight up and no high pressure sales or tricks. He made the entire transaction very painless and plea experience from sales to finance. Steve was straight up and no high pressure sales or tricks. He made the entire transaction very painless and pleasant. The finance officer did a great job and I was VERY pleased with the financing end, which can often make you regret an entire purchase even if the salesman did a great job. I will definitely be back to purchase my next vehicle from you all. It's a bit of a drive for me, but very well worth it! I have bought many cars in my day and most times I feel like I am in shark infested waters just trying to purchase a vehicle, but it was quite refreshing dealing with this dealership. Keep up the good work guys! I will definitely be back. More
We had initially had a great exeperience with this dealer. Steve was very knowledgable about the car and everything that he made us feel comfortable. We ended up leaving the dealership with a car that dealer. Steve was very knowledgable about the car and everything that he made us feel comfortable. We ended up leaving the dealership with a car that was about $4500 over our initially stated price range. We fell in love with the car and after a lot of debate between my husband and I, i.e. how can we afford this? What do we need to cut out? We even considered cuting out some of our utilities to be able to afford this car. We went back and forth with Steve to see if there was any way to come down on the price at all and he said there was no lee-way. Eventually we agree that it would be beneficial for us in the long run and went forth with the deal. It wasn't until late that night that we realized we had been screwed. My husband was looking online to see what other cars we could have gotten with the price we ended up settling on. He stumbled upon OUR car, the exact same one, listed on autotrader as well as the dealerships website for $2500 less than what it was sold to us for! Feeling sick to his stomach, my husband could not sleep at all that night. The next day calling Steve to tell him what we had found. Since it was Sunday he said to call back on Monday when he could get a chance to talk to the sales manager. Upon driving the car on Sunday, I came to realize that while we were in the office doing our paperwork and the car was supposed to have been detailed, nothing was being done. I had to go out in the car the next morning and clean off the dash board, doors, and windows that were still covered with dust and cigarette ash from the previous owners. I think the only thing that was done was a brief vaccum and some air freshener. The car was filthy inside. On Monday we were told that a third party puts those vehicles on the website and they had made a mistake as well as 3 other vehicles too. When speaking to Steve, my husband pleaded with some sort of compensation or help of any kind. We were told that since the paperwork was signed and processed there was nothing they could do for us. They wouldn't be able to offer us any discounts on repair work, nothing! They just didn't seem to care. My husband told Steve that he felt that if we had stumbled upon that listing while we were in the office, he would have sold it to us for the lesser amount. Steve replied that he would not have given us that deal. We felt completely stupid and lied to. We are part of the military community here and have many friends coming and going who are always looking to buy. After our horrible experience here, we would never recommend our friends to do business at this dealership. More
Steve was awesome! He wasn't pushy and knew a lot about the vehicle I was purchasing. He was very busy with several other customers but he treated me as if I was the only one there. I would recomme about the vehicle I was purchasing. He was very busy with several other customers but he treated me as if I was the only one there. I would recommend him to anyone. Awesome experience!!!!! More
Steve Grandon was the friendliness sales person we have EVER dealt with! I will definitely be going back to him for any future purchases. He worked to get us the best deal that he could. Most sales guys ju EVER dealt with! I will definitely be going back to him for any future purchases. He worked to get us the best deal that he could. Most sales guys just want to make a sale, but he really wanted us to be satisfied with the vehicle that we chose. More
A great car buying experience. Everyone was very friendly and helpful. I bought a White 2013 AWD Charger R/T with everything. I had a new exhaust, cold air intake and decals put in/on. The car ru friendly and helpful. I bought a White 2013 AWD Charger R/T with everything. I had a new exhaust, cold air intake and decals put in/on. The car runs great and responds as needed. I've been back to visit and the sales team still greets me like i'm a new customer. I highly recommend them. When I get around to replacing my truck, I will certainly go here first. More
Cera Elmore was very polite&curtious. she is a very Cera Elmore was very polite&curtious. she is a very pleasent person. While we were waiting she gave us up dates&let us know what was going on. Cera Elmore was very polite&curtious. she is a very pleasent person. While we were waiting she gave us up dates&let us know what was going on. More
I was traveling with my two brothers and a friend, from Chicago to Myrtle Beach, SC. My van broke down on Interstate 20, just outside of Columbia, SC. The staff worked with me to have my van serviced in Chicago to Myrtle Beach, SC. My van broke down on Interstate 20, just outside of Columbia, SC. The staff worked with me to have my van serviced in time for us to return home. They were courteous, compassionate, and communicated with me through every step of the repairs. I would definitely recommend them to anyone looking for a vehicle, or service in the SC area. I only wish they were in Chicago, so that I could frequent their establishment. Thanks again, Cera was especially helpful. More