Carolina Chrysler Dodge Jeep Ram
Lugoff, SC
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Had a very good experience with this dealership. Came in and asked for one thing only from Joshua Torrence and that was honesty and I got the from him and everyone in the dealership that I spoke with. I wo and asked for one thing only from Joshua Torrence and that was honesty and I got the from him and everyone in the dealership that I spoke with. I would most definitely recommend this dealership to anyone looking for an honest deal. Thanks again Chrysler Dodge Jeep and Ram and thank you very much Joshua for all the help loving this new truck. More
Steve Grandon always work hard to get me the best deal. Not only that but Steve has been there for me after the sale, giving me rides home when needed or getting me a loaner to drive. Although I have ha Not only that but Steve has been there for me after the sale, giving me rides home when needed or getting me a loaner to drive. Although I have had some issues with my Durango, the service dept. has always worked diligently to fix the problem. More
the best car deal and purchase i have ever had in 35 years of buying cars and trucks. very friendly staff . will for sure and go back to buy another new car. years of buying cars and trucks. very friendly staff . will for sure and go back to buy another new car. More
We were initially brought to this dealership because our Jeep Liberty needed repairs. We decided to take a look at other used vehicles with the possibility of trading our Jeep in. We were promptly greeted b Jeep Liberty needed repairs. We decided to take a look at other used vehicles with the possibility of trading our Jeep in. We were promptly greeted by Mike Thitchener in the parking lot, who took us inside to get a better idea of our needs. Mike, along with Bacari Sims and Brad Dawson, worked until they were able to find the right car for us and made the financing happen. We truly appreciate the help from everyone. They were so friendly and ready to do whatever necessary to help the customer. Thanks, guys! We love our new (to us) car!!! More
I dropped off my durango at lunch time for replacement of a thermostat, coolant flush and oil change. I received 2 calls telling me I had to have additional work done, over $1300 dollars worth of work. Thi a thermostat, coolant flush and oil change. I received 2 calls telling me I had to have additional work done, over $1300 dollars worth of work. This was by 9AM the next day. When I asked if the original work had been done, it had not. I was getting the up sell treatment. I told them to complete the original work request, and I would be in to pick up my truck. The service manager was there when I arrived, I told him about my experience and that I was very displeased with the service. He continued to tell me I needed the work done, and I quickly explained that I know a little bit about cars and knew exactly what I needed. He then went into Smart A mode and I told him we would settle up for what he had done and I would leave and not ever come back. My bill for the above work, a spare key, a radiator hose and 1 day rental car was $549.00!!! I was charged over $90 for the hose!!! And when I got home, they had used a much thinner oil than is spec-ed by Dodge for my truck, I'm sure to allow leaks to be more visible. So now I get to take my truck to the local service station for a correct oil change. One of the up sells they had tried on me was a Rear Main Seal for about $500+. I was also told I didn't know what I was talking about with my thermostat. I was told my truck would continue to overheat unless I replaced the fan clutch. Well it ran cooler after the new thermostat than it ever has in the year and a half I've had it. These guys are a bunch of con artists, stay away if you value your checkbook!!! More
I had a great experience and would recommend Mike Thitchner as your Sales Consultant. Brad Dawson and David Nudleman were great to work with also. Thitchner as your Sales Consultant. Brad Dawson and David Nudleman were great to work with also. More
This literally was the best car buying experience I have ever had. Everyone was beyond helpful and nice. Even the finance guy made the experience enjoyable and easy. I had previously owed a jeep and loved i ever had. Everyone was beyond helpful and nice. Even the finance guy made the experience enjoyable and easy. I had previously owed a jeep and loved it and wanted to get another one but I had bought my old jeep from a dealer in Lexington and had a horrible experience. I really dreaded going to buy a car until this experience. I really want to personally thank everyone for making our experience painless. More
We purchased a 2013 Dodge Avenger at Carolina Dodge in Lugoff. We worked with Steve, very good, honest deal. While driving the car, we experienced hard shifting in the transmission. Called Cera, she advis Lugoff. We worked with Steve, very good, honest deal. While driving the car, we experienced hard shifting in the transmission. Called Cera, she advised to drive on in, at 4:30, arrived at the dealership, by 6 we were in a rental car. Brought the car home today with a new transmission installed, could not have been more impressed with the service department. Keep us informed, made sure we were happy with the rental vehicle. We have dealt with several dealerships in the past, have never experienced the kind of service that we received this time. They really do care! You're not just another deal. They care after the sale! Heads up to the whole organization, but really need to pat the service writers on the back! More