Carolina Chrysler Dodge Jeep Ram

I called the dealership about this truck and they held it until I could get there as I was 2 hours away. Very easy transaction. Steve Grandon was great to work with and the truck was everything he said i it until I could get there as I was 2 hours away. Very easy transaction. Steve Grandon was great to work with and the truck was everything he said it was. I was at the dealership less than 2 hours with everything complete. The finance department was wonderful too and got me the rates that I wanted. More

Great Dealership, Great team and they worked with my wife and I from start to finish with a professional staff and well polished presentation also Cody Grantham is well on his way to be the best sales person and I from start to finish with a professional staff and well polished presentation also Cody Grantham is well on his way to be the best sales person a dealership could ask for and Cody also had loads of product knowledge. More

Everyone was very friendly and helpful. I was very pleased with the service I received and the people who worked with me. I will strongly recommend this sales person and dealership to anyone who asks. pleased with the service I received and the people who worked with me. I will strongly recommend this sales person and dealership to anyone who asks. I will also return when I am ready for my next vehicle. Matt even took the time to show me the features in the vehicle and answer questions, he also took a considerable amount of time with me even though it was his day off! Could not ask for better! More

MY EXPERIENCE STARTED OUT WITH JOSHUA WITH AN APPOINTMENT THAT HE WAS NOT PRESENT FOR WITH NO WORD OF RESCHEDULING, BUT ENDED WITH CODY WHO MADE IT THE BEST EXPERIENCE OF MY LIFE. HE HAS THE BEST UPBEAT PERS THAT HE WAS NOT PRESENT FOR WITH NO WORD OF RESCHEDULING, BUT ENDED WITH CODY WHO MADE IT THE BEST EXPERIENCE OF MY LIFE. HE HAS THE BEST UPBEAT PERSONALITY THAT PUTS YOU AT EASE DURING YOUR BUYING EXPERIENCE. MY ORIGINAL PURCHASE WAS A BRAND NEW DODGE THROUGH TRU CAR WHICH TURNED INTO THE PERFECT USED CAR OF MY DREAMS. I PURCHASED A FULLY LOADED DODGE JOURNEY RT, WITH ALL OF THE SPECS I HAVE EVER WANTED IN A VECHILE. MY WHOLE FAMILY IS ACCOMIDATED WITH THIS VECHILE, ESPECIALLY MY THREE YEAR OLD SON WHO LOVES TO BE ABLE TO WATCH HIS FAVORITE MOVIE AS WE TRAVEL. MY PURCHASE IN OCTOBER 2013 HAVE TURNED THIS TOYOTA DRIVING FAMILY INTO A DODGE/TOYTOA DRIVING FAMILY. THANK YOU LUGOFF FOR SUCH A GREAT TEAM OF PEOPLE. I LOOK FORWARD TO DOING FUTURE BUISNESS WITH YOU AND CODY GRANTHAM, HE'S MY NEW SALES CONSULTANT. THANK YOU, APRIL MCKAY More

Cody did an awesome job in helping us. He is very kind and will do well by keeping his charming and helpful demeanor. He's a great guy, and I would buy another car from him again. I wish I could say the s and will do well by keeping his charming and helpful demeanor. He's a great guy, and I would buy another car from him again. I wish I could say the same about the Finance. They put the wrong price on the paperwork and hoped that we would not notice. Even after we had to leave and come back, they could not get back to the deal that we had all originally made. Sales was Great! Finance was a little sketchy. Make sure you read over your paperwork very carefully. More

I was very impressed. Cody was cautious of my time and made sure everything moved along. Service was great and at no time did I feel any to buy. Everyone was friendly and made me feel good about my purcha made sure everything moved along. Service was great and at no time did I feel any to buy. Everyone was friendly and made me feel good about my purchase More

POOR SERVICE AFTER THE SALE!! From reading the other reviews for this dealership, I surmise that sales go pretty well except for website come-on listings to get you into the showroom. My problem is a s reviews for this dealership, I surmise that sales go pretty well except for website come-on listings to get you into the showroom. My problem is a software issue that I was told would be available for my 2013 Town and Country mini van by end of September. Bought the car in February2013. By August 2013, the voice recognition quit working, hand frees telephone feature and UBS ports quit working. So NOTHING is hands free. IF YOU ARE LOOKING AT 2013 TOWN AND COUTRY OR DODGE CARAVAN, BEWARE of this issue. Talked with Brad at Carolina Chrysler who said there was nothing he could do (would have been helpful if he had offered me the name and number of his direct contact to Chrysler) and referred us to 1-800-chrysler. Called Chrysler...nothing they can do and referred us to dealership (RUN AROUND); can't tell me when software will be available; WOULDN'T give me number of someone in corporate office who might be able to tell me when; and it was VERY clear that customer reps are very protective of Chrysler and could care less if you are pleased or not. So I am now going on six months paying for features....features that really sold me on the T&C to begin with... that I can't use with no end in sight. Seems like Chrysler would al least tell their dealerships and services reps when the fix would be available. They must anticipate a LONG TIME for the software to come out!!! I love Cadillacs, but don't buy them anymore because of poor service after the sale. Will add Chrysler to the list. Will give Honda Oddesy a try. Might be a bit more money, but I hear they back what they sell. More

Great experience with Matt. He was very friendly, professional, and most importantly not pushy. What he did not know he would find out rather than try to pretend to know. The floor manager was a bi professional, and most importantly not pushy. What he did not know he would find out rather than try to pretend to know. The floor manager was a bit pushy, but after threatening to walk they gave me more for my trade-in, which I felt had been low balled at first. However, that is not a knock against our sales representative. This is the second vehicle I have bought from this dealership and would definitely go here again, even though it is an hour drive. Thanks Matt my wife and I enjoyed meeting you! More

My husband and I had a great experience at this dealership and with all the people we encountered. Everyone was exceptionally friendly and helpful. We had some special circumstances and David the f dealership and with all the people we encountered. Everyone was exceptionally friendly and helpful. We had some special circumstances and David the finance manager was more than willing to work with us on everything. Josh worked with us and is the one who showed us the car. We had our four year old with us and Josh went out his way to ensure he was included in every step. I felt no pressure they entire time we were there. They staff was not at all pushy. I would absolutely recommend this dealership to anyone. More

It began with hello Allow me to begin where it It began with hello Allow me to begin where it matters...Customer service! After searching far and wide, calling dealership after dealership and bein It began with hello Allow me to begin where it matters...Customer service! After searching far and wide, calling dealership after dealership and being utterly disappointed, I finally found the vehicle I was looking for. Only one problem, Its 3 hours away. -_- So What happens next? I place a phone call to the location (just for kicks and giggles) to inquire about the illusive beauty. And that's when it happens, "Hello, thank you for calling Carolina Chrysler; I'm Matt". Hi, I'm calling about the Caliber, is it still in your inventory and if so can you tell me a little about it? Keep in mind I've been searching for this vehicle for months now...vin number searches, mileage, locations of previous owners..the works. So Matt proceeds, and I follow. As he's shooting back random facts about the car, it's model style, fuel efficiency and other various assortments, I dropped the bomb shell "I live a good distance from you guys..A Bulldogs versus Game xxxxx distance". How do I solve for x? With gas prices not as economically friendly as they once were, a 3 hour drive to "check something out" is usually out of the question. Even with this in mind Matt insist that I at least test drive the car before making my decision. OK, I'll be there tomorrow, I exclaimed! But optimism is my Achilles heel... The next day I received a phone call from Matt with some disappointing news. "Someone is taking it for a test drive!" Depression quickly set in, on top of an emergency dental appointment, my weekend was a little grim. With all this in mind I was reluctant to answer the phone on the following day. It's here! It's back on the lot! And you were the first person I thought of.(quotes from the voice on the phone) It was Matt, and it seemed as if I found more than just a great car deal, I found a friend. Over the next half hour we covered the financial aspect, every word spoken was straight forward and honest. It was as easy as signing on the dotted line. Always fast, fair, and friendly, they were definitely living up to the motto. Excitement and enthusiasm sets in while I commit to making the journey. When I arrived I was quickly greeted, "how can I help you today sir?" Over joyed and anxious I begin the inspect the vehicle "Its the internet, if it seems to good then it probably is." I couldn't have been more wrong, everything was as Matt stated. The price was beyond amazing and the fuel efficiency...WOW. Matt was on his game. So here I am. A week later, a still very satisfied customer. I will definitely refer and continue to send any and all of my car related inquiry's and potential buyer's to Carolina Chrysler-Dodge-Jeep-Ram. More