Carolina Chrysler Dodge Jeep Ram

Earned My Loyalty I just moved to the area about 2 years ago. Honestly, I was dreading the thought of getting my wife a new vehicle because I hate the typical car buyi I just moved to the area about 2 years ago. Honestly, I was dreading the thought of getting my wife a new vehicle because I hate the typical car buying experience..... that slippery salesperson getting a little pushy, then that dirty feeling you have driving home wondering if you have got screwed. To my delight, my experience at Carolina Chrysler was as far from that as possible. People we very straight and personable. Since my wife new exactly which model/package she wanted, I had done my homework and knew what a good deal was for this vehicle. The first price the quoted me beat the number I was hoping for, so that was it. Nice and easy without all the dirty feeling. This will be the only dealer I go to as long as I am in this area. More

Started off as a Good Experience... but My husband and I have been in the market for a Jeep Grand Cherokee for well over 6 months and finally found a Jeep that fit our exact requests at Caro My husband and I have been in the market for a Jeep Grand Cherokee for well over 6 months and finally found a Jeep that fit our exact requests at Carolina Chrysler Dodge Jeep Ram. Mind you, we live in Virginia, so the drive to SC was going to take us a majority of our day, we didn't want to drive to the dealer and not make a deal and were worried about possibly running into hidden fees or worse... running into a dealer that knew how long we had driven and took advantage of that. I immediately inquired about the Jeep and received an email from Cody Grantham regarding the Jeep. He was extremely personable and friendly and was there for any question I had. He was upfront about the fees (or lack-there-of) and ensured me that if we drove to South Carolina for the Jeep, we would not be disappointed. We made an appointment to visit the dealer on a Friday and as we were about to make the trip to SC, we received word that my husband's grandmother had passed away and were not going to be able to make it when we planned. throughout the next few days, I was emailing Cody on a somewhat hourly basis to make sure the Jeep was still there. He was never short or rude to me, but ensured me that the Jeep was still available. We ended up making the trip two days after we had planned to see the Jeep. Upon arriving at the dealership we were greeted by the friendly staff at Carolina CDJR and Cody came out and met my husband and I in the lobby. They went and pulled the Jeep up and let us test drive it. After that, we began negotiating (Which might I add, was the EASIEST process we have ever had). We informed them what we needed to be out the door paying, and Cody, David, and Jerrod worked together to get us the deal we needed. Several days after driving my new jeep home, Jerrod sent me an email and text message making sure everything was okay with the Jeep and that I was satisfied. My interactions with Cody, Jerrod, and David were all very positive ones. I thoroughly appreciated that they were not just focused on making a deal, but earning my family's current and future business. They have found a future customer with me and my husband!!! I could not recommend this dealership ENOUGH!!!!!! UPDATE: 6/28/2016 It has now been a month since purchasing my JEEP. So far the JEEP is amazing; however, I have still not received registration for the Jeep and the dealership just sent the registration paperwork to the Virginia DMV a week ago. (SO they waited 3 weeks to send the information). IN addition, I found out that they put my license plates on my vehicle when they shouldn't have (As SC cannot transfer tags to a Virginia vehicle). They were extremely friendly during the initial purchase, and Cody has been extremely helpful in trying to get this process handled; however, I am extremely disappointed in the headache that this is causing me now. Jerrod initially told me I would not have to go to the DMV, now I am having to take a day off from work to drive all the way to Richmond DMV (About an hour and a half away) so I can clean this mess up. So if you're out of state... BEWARE. I will post updates as I receive them... More

Awesome Buying experience I was looking for a new jeep Grand Cherokee. Specifically I wanted the blue color with beige interior.. Carolina Chrysler contacted me and asked some I was looking for a new jeep Grand Cherokee. Specifically I wanted the blue color with beige interior.. Carolina Chrysler contacted me and asked some specific questions about what I wanted. That was very impressive. Other dealers wanted me to drop in before they would talk with me. The team is very well trained and knowledgeable. They even asked if I wanted them to drop the car off at my home. Service, service, service!! great experience. More

Great Antawn and David were really great. The overall experience was extremely quick and professional. When I showed interest online Antawn was quick to ema Antawn and David were really great. The overall experience was extremely quick and professional. When I showed interest online Antawn was quick to email me to show me what they could offer me. More

Awesome experience Great customer service. Kind friendly and helpful very patient even with our kids underfoot.Went the extra mile to help us.Will return for future need Great customer service. Kind friendly and helpful very patient even with our kids underfoot.Went the extra mile to help us.Will return for future needs and will recommend to everyone we know. More

GREAT Jason and David were very helpful with my purchase of a Ram 3500. This is very professional ran dealership everyone was friendly and did not pressure Jason and David were very helpful with my purchase of a Ram 3500. This is very professional ran dealership everyone was friendly and did not pressure me to buy anything. This is how it should be More

Great experience! We normally find our vehicles online as dealerships are usually a hassle for us but we had a great experience here. Everyone was very nice, easy to wo We normally find our vehicles online as dealerships are usually a hassle for us but we had a great experience here. Everyone was very nice, easy to work with, and knowledgeable about their product. I felt like I actually mattered to them and they treated me like family. We dealt with Jason and he was great and very patient with us, which was no easy task. Thank you Carolina so much! -Vanessa, Lake City, SC More

Trade in experience This is the second time I have visited this dealer. I wanted to trade my car because I was concerned about safety of car I was driving. I do not make This is the second time I have visited this dealer. I wanted to trade my car because I was concerned about safety of car I was driving. I do not make a lot of money...credit not excellent but they treated me so kind. They went above and beyond to get me a car that I wanted. A car I could afford and also feel safe in. They spent hours doing everything they could to make me Happy. I left with the car I wanted and knowing that in the future they would have my business! More

Second time buying a car here and I will keep coming back. This crew has been great, and my sales guy went above and beyond. I felt like I was treated well, not just like another number. I was also given a ve This crew has been great, and my sales guy went above and beyond. I felt like I was treated well, not just like another number. I was also given a very good price for my trade. More

Fair, uncomplicated and welcoming dealership Traded my Dodge Dakota for a newer Dodge Ram at Carolina CJD. Jason was very knowledgeable and quickly found a truck I was interested in buying. The t Traded my Dodge Dakota for a newer Dodge Ram at Carolina CJD. Jason was very knowledgeable and quickly found a truck I was interested in buying. The trade was fair and they took care of all the details very quickly. I'm pleased with this dealer More