Carolina Auto Direct
Lincolnton, NC
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Great experience purchasing a pickup from Jeff and James My wife and I recently traded pickups at Carolina Auto Direct. Working primarily with Jeff and James, the overall transaction was a very pleasant exp My wife and I recently traded pickups at Carolina Auto Direct. Working primarily with Jeff and James, the overall transaction was a very pleasant experience for us. To begin with, we found their asking price online to be very fair, which was part of the reason we pursued this pickup in the first place. Our first contact was via a phone call with Jeff, who provided us a detailed description of the pickup we bought. Being from southern Georgia, we wanted to make sure it checked all of our squares before making the trek to Mooresville, NC. Jeff described it perfectly; it was exactly as we expected it would be. The transaction itself was very smooth and relaxing. We started with Jeff, who helped us with the test drive, showed us the details of the pickup, then initiated the paperwork. We completed the paperwork with James, who was able to get us a loan with a LOW interest rate, and ensured we understood all aspects of the purchase. Throughout the process, there was never any feeling of pressure; everything was very straight-forward. Both gentlemen were very professional, while also being very genuine and personal. We had not heard of Carolina Auto Direct before buying this pickup, but we will remember them in the future. We highly recommend them! More
I drove down to North Carolina from Virginia because Jeff was so easy to work with and talk to. Every question I had he he answered , every concern I had he addressed and when it came down to making a deal h was so easy to work with and talk to. Every question I had he he answered , every concern I had he addressed and when it came down to making a deal he made sure it was a smooth and seamless transaction as well as affordable . The staff treated my wife and kids like family while they waited. The whole experience with Carolina Auto Direct in Mooresville,NC and their staff was the best car buying experience hands down. We will for sure be back. More
Amazing customer service!! He went above and beyond my expectations. We were so lucky to have him! Everyone at the dealership was very polite and we will definitely be back. expectations. We were so lucky to have him! Everyone at the dealership was very polite and we will definitely be back. More
My wife and I recently purchased a new truck with the assistance of Chris Tomey. The experience was great. Chris sent additional photos and stayed in touch with us while the truck was getting ready for t assistance of Chris Tomey. The experience was great. Chris sent additional photos and stayed in touch with us while the truck was getting ready for the lot. It was a no pressure experience. We were treated with great respect and enjoyed the entire process. Chris is an extremely easy person to work with and I would highly recommend him. More
Great experience I had great experience with Carolina Direct, my salesperson Chris was fantastic, kind knowledgeable and very patient he sent me pictures and gave me h I had great experience with Carolina Direct, my salesperson Chris was fantastic, kind knowledgeable and very patient he sent me pictures and gave me his honest opinion to help me make my decision, I highly recommend Carolina Direct. More
No pressure excellent customer service,Even repaired my No pressure excellent customer service, Even repaired my moms tire while we were doing the paperwork on my new 4Runner. I will definitely recommend t No pressure excellent customer service, Even repaired my moms tire while we were doing the paperwork on my new 4Runner. I will definitely recommend to friends and family! Chris and the entire team were very helpful and professional! More
Great! Super group of people. Super experience. Everyone there at Carolina Auto is very professional. Helpful, friendly, and knowledgeable. The total package. Chris was fantastic. The car I bou Everyone there at Carolina Auto is very professional. Helpful, friendly, and knowledgeable. The total package. Chris was fantastic. The car I bought was serviced and ready to go when got there. they anticipated every need. Drove it home over 200 miles with total confidence. I would give more than 5 stars if i could. Be sure to give these guys a try. More
What an amazing experience to deal with Carolina Auto Direct. I purchased a 2014 VW Beetle TDI for my wife remotely from South Florida and my sales person Chris Tomey did an excellent job describing the Direct. I purchased a 2014 VW Beetle TDI for my wife remotely from South Florida and my sales person Chris Tomey did an excellent job describing the condition of the Beetle in very granular detail to me. Buying a car from out of state sight unseen is not easy, but Chris over exceeded my expectations in every front. More