Carmax

I did all the leg work to procure this unit. The Dealership shipped the unit without a paper title which caused a delay. Upon receiving the unit, the dealership did an inspection, apparently, an The Dealership shipped the unit without a paper title which caused a delay. Upon receiving the unit, the dealership did an inspection, apparently, and stated unit passed. Upon my inspection, I noticed a safety issue, worn brakes, and addressed it with the service manager. I was informed the unit met the minimum of 4mm brake pad thickness. I was also informed that there is a 90 day warranty and if I experienced brake failure, I can bring the unit back for service. Although I purchased the vehicle in this condition, my experience is unacceptable. My salesperson remained committed to selling the unit. I received the u it after purchase not detailed as promised on pick up. A manager explained the inefficiency of the detailing system in place, and offered a refund up to 200 dollars upon receipt of the invoice for completed work. Again, the dealership no resolutions, just promises. I could not recommend this dealership to anyone less knowledgeable about cars, and that includes everyone I know. This is my 54th purchase of a vehicle, I am an ASE Certified technician, and I currently build cars. This dealership is substandard for the regular public, safety wise, but certainly not challenging for the experienced. More

Found the car that my wife wanted, filled out the paperwork and assessed her trade in within 2 hours. Salesperson was knowledgeable across vehicle brands, friendly and accommodating. paperwork and assessed her trade in within 2 hours. Salesperson was knowledgeable across vehicle brands, friendly and accommodating. More

Super easy process. I got a great deal and had a great experience from start to finish. I got a great deal and had a great experience from start to finish. More

I never thought the car buying process could go so smooth our salesperson Kenny was so nice he didn't rush us or anything until we found what we really wanted. Would definitely recommend people to carmax in our salesperson Kenny was so nice he didn't rush us or anything until we found what we really wanted. Would definitely recommend people to carmax in kenner. More

Buying a car through Car Max was amazing & and an easy process. Thanks Car Max!! process. Thanks Car Max!! More

My experience was pleasant, quick, and very professional. My salesperson was also a pleasure to work with. My salesperson was also a pleasure to work with. More

It was nice, clean and my grandson loved seeing the planes landing at the airport planes landing at the airport More

My experience with Carmax was worth the wait. I love my new suv. Thank you Carmax! I love my new suv. Thank you Carmax! More

Love the huge selection of cats to chose from and there are some very nice deals. The sales people are also generally nice. I had a long wait time when I was finalizing because of inefficient staffing. are some very nice deals. The sales people are also generally nice. I had a long wait time when I was finalizing because of inefficient staffing. More

The whole process was so easy, the salesman very nice and professional. Great experience. I love my vehicle. professional. Great experience. I love my vehicle. More