Carmax
Norman, OK
Filter Reviews by Keyword
By Type
10 Reviews of Carmax
I was extremely impressed with dealing with CarMax, from the beginning and throughout the entire process. From trading in my former vehicle to purchasing my new ride. I highly recommend CarMax in Norman. the beginning and throughout the entire process. From trading in my former vehicle to purchasing my new ride. I highly recommend CarMax in Norman. Oklahoma. More
I want to give a huge thank-you to the entire team at CarMax in Norman, Oklahoma for going above and beyond to take care of me. From start to finish, they made the whole experience smooth, stress-free, a CarMax in Norman, Oklahoma for going above and beyond to take care of me. From start to finish, they made the whole experience smooth, stress-free, and actually enjoyable. Everyone I worked with was patient, professional, and genuinely cared about helping me with my car not just making a sale. They took extra time to answer all my questions, explain the process clearly, and made sure I was completely comfortable before making any decisions. What impressed me most was their follow-through. Even after the purchase, they checked in to make sure everything was perfect and that I was happy with my choice. That kind of customer service is rare these days, and it really shows how much pride the Norman team takes in their work. I left feeling confident, respected, and grateful for how well I was treated. Thank you, CarMax Norman, for going the extra mile — you truly exceeded my expectations! More
I purchased a 2023 Corvette Stingray 2LT from this dealership. During the test drive, I noticed the rear tire was nearly flat and had to point it out myself. Instead of addressing the concern with urg dealership. During the test drive, I noticed the rear tire was nearly flat and had to point it out myself. Instead of addressing the concern with urgency, it felt like I was more of an inconvenience for asking them to fill it up. Despite that, I went forward with the purchase because I loved the car. Unfortunately, the very next day the rear tire pressure dropped again and the DCT transmission service warning appeared. Within the first 24 hours of ownership, I had to spend over $1,000 out of pocket just to address issues that should have been handled before delivery. I truly wanted this to be a smooth and exciting experience, but instead I was left disappointed and burdened with unexpected costs. I hope management will take the opportunity to reach out to me directly, make this right, and restore my confidence in both the dealership and the purchase. More
Prices quoted were accurate and solid. The staff was friendly and very helpful. They quickly answered any questions and concerns.. A pleasure to do business with. The staff was friendly and very helpful. They quickly answered any questions and concerns.. A pleasure to do business with. More

