Carmax

I love my sale person I his name was DeMarcus and the young lady who check me in young lady who check me in More

Service was fine later found it my car need shocks. . I am notching little things. . I am notching little things. More

Little disappointed need shocks engine/oil flash on when starts.need. Goes out when starts. starts.need. Goes out when starts. More

The sales person was very professional. I like the car. But needs shocks on back. I like the car. But needs shocks on back. More

CarMax provided a great customer service with the purchase of my SUV and service on SUV It would be most useful to have a tech team that can answer questions about vehicles or refer them to place in purchase of my SUV and service on SUV It would be most useful to have a tech team that can answer questions about vehicles or refer them to place in manual. It would save service cost. More

Staff was amazing! They answered all questions with great detail and truly cared about my happiness during the buying process. They answered all questions with great detail and truly cared about my happiness during the buying process. More

Sales was wonderful. However, I did not fully check the vehicle over before we left, it had bad tires. I found the tire problem after I got home 3 hours later. Carmax s However, I did not fully check the vehicle over before we left, it had bad tires. I found the tire problem after I got home 3 hours later. Carmax sent me to a tire shop to receive new tires. Overall experience was good, but questioning the thorough 125 point inspection. More

The experience was somewhat cumbersome. There was damage that the car encountered doing shipping. I am still waiting for this to be corrected. Upon checking out, I was issued the wrong key There was damage that the car encountered doing shipping. I am still waiting for this to be corrected. Upon checking out, I was issued the wrong key to me car. The picture indicated two key fobs and was only given one. Only to find out once returning to the customer service desk that I had been issued the wrong key. Also, my observation was proven correct that I was supposed to receive two key fobs. Lastly, I felt that the car was not properly detailed and clean to the expectation of purchasing a vehicle. More

Friendly, helpful, knowledgeable. Biorky Gonzalez was our sales representative and he was more than accommodating. He answered all questions and even some we didn't think to ask. Biorky Gonzalez was our sales representative and he was more than accommodating. He answered all questions and even some we didn't think to ask. More

Lauren Leonard and Cornelius Smith were both great to work with. CJ found the car for us and Lauren closed the deal. work with. CJ found the car for us and Lauren closed the deal. More