Carmax

This was the second car I’ve purchased from Car Max Live Oak. So easy and convenient. Both cars have been great! Oak. So easy and convenient. Both cars have been great! More

Excellent team, incredible selection of vehicles, great location. Special thanks to Leo Hernandez’s commitment to excellence and extraordinary customer service. Also would like to mention the professionali location. Special thanks to Leo Hernandez’s commitment to excellence and extraordinary customer service. Also would like to mention the professionalism of the finance department for all there fast work. Last but not least, the guys behind the scenes that always get forgotten about, the detailers that prepared the vehicle for the presentation! Highly recommended 👍🏼👍🏼 More

Our salesperson was Leslie and she did an amazing job helping me out, not to mention the patience that she had for us ,,, helping me out, not to mention the patience that she had for us ,,, More

the staff at this location made everything so easy to get through. Much was done over the phone and via email before I even went to the location and picked up my new vehicle! This is my 5th or 6th carmax pur through. Much was done over the phone and via email before I even went to the location and picked up my new vehicle! This is my 5th or 6th carmax purchasing experience, and each time gets better! More

Carmax out did itself. The sales person was incredible!! He made me and my wife very comfortable with the entire buy car experience. I will go back again and again. The sales person was incredible!! He made me and my wife very comfortable with the entire buy car experience. I will go back again and again. More

The process was easy finding the car through the carmax application. Had the car send to my local carmax and test drove the car. application. Had the car send to my local carmax and test drove the car. More

The only place I could find that would approve me with $500 down approved within a few days $500 down approved within a few days More

I wish I could say great, but it was not. After test driving, informed then it pulled to the left. Few days later I was contacted to see if I had decided, informed them yes but that the iss After test driving, informed then it pulled to the left. Few days later I was contacted to see if I had decided, informed them yes but that the issue with pulling to the left needed to be taken care of. All financial and insurance done, down payment made. Day of delivery, I hear nothing, when I finally contacted the dealership, the delivery had been cancelled, no one new why, this was a Saturday. Hours later I was contacted that after the alignment a sensor came for and would not show accurate fuel levels. Tuesday I contacted them again, lack of communicating to the customer, that the part was on order and should be ready the following day. I was in touch with a manger and confirmed it would be ready Friday. The lyft that was supposed to pick me up is a no show, contact manger an a 2nd lyft is dispatched. At this point I an fatigued and frustrated and just want to get the vehicle. I am FINALLY in the vehicle and as I drive on the interstate I notice the same left side drift. I finally contact them about the alignment issue, they could get me in at noon the following week. I work 8 to 5 or 10 to 9, noon is not possible for me, can't drop it off and get loner vehicle until deemed undrivable by mechanic. I would need to get an uber or a ride home, 30 miles one way. In the end I just am going to pay to have it aligned out of my pocket, not worth the run around for something that should have been taken care off initially. It was the ONE thing I let them know after test drive that needed attention. Other than alignment, I've had no issues. My brother is on his 5th vehicle from Carmax. Sadly, I can't say my experience has been as great as my brothers. More

Had a great time your sales staff was very helpful an amazing. Was happy with the car i was looking for. amazing. Was happy with the car i was looking for. More

It was definitely clean and people there were very polite. I had an appointment set at a certain time and I couldn’t make it and had to change my appointment. The lady that I had the appointment with polite. I had an appointment set at a certain time and I couldn’t make it and had to change my appointment. The lady that I had the appointment with was very understanding. More