
Carma Automotive Group
Duluth, GA
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I received the best customer service experience from a dealership I have ever had. I call CAG on behalf of my sister. However, it was after hours. Nonetheless, Greg stopped doing paperwork and picked up t dealership I have ever had. I call CAG on behalf of my sister. However, it was after hours. Nonetheless, Greg stopped doing paperwork and picked up the phone and kindly introduce himself, and then pleasantly asked how could he assist me. In today's world this was a rarity. He was not only very knowledgeable, but also professional, patient and very kind. For his good work ethic I am very grateful. Because, of his excellent customer service I believe that CAG will take good car with my sister in her vehicle pursuit. Kudos to the GM of CAG your leadership is paying off big so keep up the great work! Greg once again thank you for your excellent customer service keep up the great job! I will tell my family, friends and colleagues about the kindness and great service received at CAG all because of you. Regards, Searcy Rushing More
Don't walk away from this car lot, RUN. This was hands down the worst auto transaction I have ever had. I buy cars all the time and this place has no clue. Non-existent communication, misre This was hands down the worst auto transaction I have ever had. I buy cars all the time and this place has no clue. Non-existent communication, misrepresentation, taking almost four months to deliver my title documents, this place is a joke. Emails bounced back. I've filed a complaint with the Georgia auto dealer licensing but don't expect any help there. What a complete terrible transaction. read less More
Had an awesome experience at this dealership found an issue with a little wear and tear on upper ball joint and they replaced both upper control arms and helped me with anything i needed definitely recom issue with a little wear and tear on upper ball joint and they replaced both upper control arms and helped me with anything i needed definitely recommend!! More
Customer service does not seem to be important! Bought a truck and waited and waited and waited for delivery with terrible communication. Broken headlights upon arrival. No follow through or check Bought a truck and waited and waited and waited for delivery with terrible communication. Broken headlights upon arrival. No follow through or check in… really bad service 🤷♀️ More
I purchased a car over 2. 5 months ago and we have still not received our tag. We are paying for a car we can not legally drive because they sold us a car with a lien on it. I 5 months ago and we have still not received our tag. We are paying for a car we can not legally drive because they sold us a car with a lien on it. I have called numerous times to find out when this situation will be resolved. When I do actually get someone to call me back they just keep asking for more time. I have tried to be understanding but I just asked they keep me updated. It has now been two weeks since the extended tag expired. I am having to borrow rides to be able to get to work. I have already spent $2000 between down payment and two monthly loan payments on a car we cannot legally drive. I want a real resolution not excuses. More
Purchased a car with the help of Jennifer and it was a pleasant experience. She was patient and did well explaining points i had questions and was open to subtle negotiations with the manager on my behal pleasant experience. She was patient and did well explaining points i had questions and was open to subtle negotiations with the manager on my behalf. I would do business with them again and i will keep you posted once i get my tag and title. More