Carlton Motorcars

We purchased a used 2011 MB ML-350 in June, and Ric was helpful and friendly to both me and my family. We knew what we were looking for, and he worked with us and the team at Carlton to finalize on a grea helpful and friendly to both me and my family. We knew what we were looking for, and he worked with us and the team at Carlton to finalize on a great price and a quality vehicle. We are pleased with the approach taken, was not pressured or pushed, and Ric has continued to be helpful after our purchase. We would recommend Carlton and Ric to anyone interested in a MB. We are a first time buyer of Mercedes and it probably won't be our last. More

This is the 2nd Mercedes that I have purchased from Carlton Motorcars. I have enjoyed both purchase experiences very much. I found everyone that I dealt with, sales representative, finance manager, a Carlton Motorcars. I have enjoyed both purchase experiences very much. I found everyone that I dealt with, sales representative, finance manager, and the service department very professional and customer service oriented. The owner of the dealership was on site the during the most recent visit and personally took time to say thanks for our business. Our sales representative, Pablo Goycochea, was professional in every way possible. I would highly recommend him to anyone considering the purchase of a Mercedes. He explained every detail of the operation of the car and answered any question i had. he has a great knowledge of the product and a customer service friendly attitude. i enjoyed my overall experience. More

After speaking with Mr. Duke several times on the phone, I traveled from Charleston to Greenville, S.C. to purchase my 2014 E350. Not only was the discount much better than Charleston, but William was so pa I traveled from Charleston to Greenville, S.C. to purchase my 2014 E350. Not only was the discount much better than Charleston, but William was so patient and friendly over the phone. When I arrived on that Saturday, I was still unsure about this large purchase. William put absolutely no pressure on me; he just gave details about how great the car was but still wanted me to feel comfortable with my decision. I will definitely recommend William to others. More

Visited dealer several times, from first visit through the purchase Pablo was friendly and courteous. He was always responsive to our questions and was straight forward with us. the purchase Pablo was friendly and courteous. He was always responsive to our questions and was straight forward with us. More

Mr. Chapman was extremely professional, courteous, and willing to help me in any way possible. He went above and beyond the call of duty to answer all of my questions, he made sure that the car was clean willing to help me in any way possible. He went above and beyond the call of duty to answer all of my questions, he made sure that the car was clean and full of gas upon delivery, and Mr. Chapman was very efficient. Because of Mr. Chapman's professionalism I will definitely buy from Carlton again. Sincerely, Marcell Bush Satisfied Customer More

Everyone at the dealership went out of their way to make us feel welcome and comfortable. No one rushed us. Tyler James, our sales rep, did an outstanding job of keeping us informed and up to date. Tyler us feel welcome and comfortable. No one rushed us. Tyler James, our sales rep, did an outstanding job of keeping us informed and up to date. Tyler was very knowledgeable about the vehicle we purchased as well as very responsive to our questions. He made a follow-up call after the sale to find out if there were any problems that needed to be resolved (there were none). More

I would like everyone to know that my recent purchase at Carlton Motors was by far the best experience I've had in purchasing a vehicle. My sales person, Tyrone Chapman, is a true professional and pleasure Carlton Motors was by far the best experience I've had in purchasing a vehicle. My sales person, Tyrone Chapman, is a true professional and pleasure to work with. I would strongly recommend this dealership and would definitely ask for Tyrone's assistance in purchasing a vehicle. Thanks, John Black More

We really enjoyed working with Sean. He was knowledgeable and made the transaction a very easy one. The car was ready as promised and Sean went the extra mile to ensure that we were comfortabl knowledgeable and made the transaction a very easy one. The car was ready as promised and Sean went the extra mile to ensure that we were comfortable while at the dealership. His follow-through has been excellent and we look forward to doing business with him and Carlton Motorcars in the future. This was our second Mercedes purchase from Carlton. Our son totaled our previous car in an accident and the fact that he and a friend came away without a scratch made us believers in the safety and quality of Mercedes-Benz. More

The service was great. Sales team not pushy as when you walk into other dealers. Once you walk in - employees make you feel like they know you personally. walk into other dealers. Once you walk in - employees make you feel like they know you personally. More

We bought a Mercedes Cl k 350 from this dealership.It was a great experience.Tyrone,our salesman,was very helpful in every way possible.He is very knowledgeable and a very friendly and easy person to deal wi a great experience.Tyrone,our salesman,was very helpful in every way possible.He is very knowledgeable and a very friendly and easy person to deal with.He really knows a lot about Mercedes and will help you get a car. I am sure he knows a lot about all the cars that are for sale on the lot.We thank we got a great deal and I am sure you will get a great deal too.Everybody we dealt with at Carlton Motorcars was very friendly and professional and it seemed like they would do whatever they could to help us get the car we wanted.We even met the owner.He was very friendly and he seemed like a great guy also. We really liked him talking to us.We think he should write a book about his life.He gave my wife a rose and gave me a backscratcher! Where else are you going to get gifts like that?And this was before we bought the car. It was a wonderful experience and the next time we go to buy a car,we are going to go see Tyrone Chapman!We would like to thank Mr.Chapman and the whole Carlton team for everything they did for us. Take care and God bless. More