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Carlton Motorcars

Greenville, SC

4.7
668 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 668 reviews

July 21, 2022

ALWAYS A GREAT CUSTOMER EXPERIENCE @CARLTON MERCEDES GREENVILLE, SC. MERCEDES LOYAL - 4TH MERCEDES I HAVE OWNED More

by ahawkins42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Carlton Motorcars responded

We're honored to have you as a repeat Mercedes-Benz customer. Truly professional in every way. Please let us know if you need anything in the future!

July 21, 2022

Enjoyed working with everyone in this dealership! They were very professional and accommodating! I would and probably will buy again from them in the near future! Doug Mayer More

by dmayerfly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hampton Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Carlton Motorcars responded

Excellent and so good to hear! Congratulations!

July 21, 2022

Was a little skeptical of the entire process since this was a first time purchase. The entire crew starting with Ben Mandish made everything a lot easier. Ben was not pushy but very informative and forth More

by Cocoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Carlton Motorcars responded

We are so happy that you had a great experience! Thank you again, Ben Mandish

July 21, 2022

Excellent sale rep. , overall Great staff, Ben Mandish was great to work with helpful Great, More

by gerryha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

gerryha responded

Excellent sale rep , overall Great staff, Ben Mandish was great to work with helpful Great,

Jul 21, 2022 -

gerryha responded

Great

Jul 25, 2022 -

Carlton Motorcars responded

Perfect! It was great working with you, and I look forward to answering any questions you may have. We'll be here when you need us, Thank you again, Ben Mandish

July 21, 2022

Phillip and the team are top notch — knowledgeable, courteous, transparent, and zero pressure. A friendly experience all around. More

by Dalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Carlton Motorcars responded

Great to hear! Thank you for the kind words and 5-star review!

July 21, 2022

Chad was very professional and personable! Very pleasurable experience. I would definitely recommend this rep and dealship! More

by hendricks.sally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Carlton Motorcars responded

It was a pleasure working with you! Please let me know if I can help in anyway in the future! Thank you again! -Chad Gossett

July 20, 2022

Very professional group. They reviewed the features of the E350, and the paperwork flowed seamlessly. It’s not a big dealership therefore there are not a lot of layers to d More

by kbtray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian-Sales Manager
Jul 25, 2022 -

Carlton Motorcars responded

It was great working with you, and I'm so excited you chose the E350. Please let me know if I can assist in the future! Thank you again, Ben Mandish

July 20, 2022

The dealership staff made the entire process pleasurable and so easy from start to finish. More

by Marie B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hampton Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Carlton Motorcars responded

Thank you for letting us know! Congratulations on the new vehicle. All the best!!!!!!

July 18, 2022

Phillip was great to work with. He was always willing to answer my questions and was very professional. The dealership seems very customer oriented. More

by haroldcjennings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Carlton Motorcars responded

Thank you for the kind words and 5-star review! Congratulations on your new vehicle!

July 01, 2022

At one point during our interactions with the Sales person, we had been ready to get up and leave. The Manager came over and made the overall transaction much more amenable and professional. We do li More

by JL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Carlton Motorcars responded

Congratulations on the new vehicle! Thank you for the kind words and the 5-star the review!

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