Carlton Motorcars

Very Poor Customer Service Dear Mr. Carlton, I am from Charleston, SC and submitted an inquiry through the Carlton Motorcars web site making an offer on this vehicle two week Dear Mr. Carlton, I am from Charleston, SC and submitted an inquiry through the Carlton Motorcars web site making an offer on this vehicle two weeks ago. I didn't receive a response. I drove up to Greenville (3 hours away) last weekend to see the vehicle in person and make an offer. Rodney, the used car manager, didn't even acknowledge me in the room as a buyer. Not only did he seem preoccupied and uninterested, but his behavior and attitude were rude! Needless to say, I left without the vehicle. This was a very frustrating experience, as I have everything in order and I am ready to purchase! It seems that the vehicle has now sold. If that is not the case, please contact me ASAP. Sincerely, Jenna Daniel More

Best Car Buying Experience I Have Ever Had We have been looking for a car for my son for a few weeks and Tyler was relentless on finding the best car. He answered all our questions and gave der We have been looking for a car for my son for a few weeks and Tyler was relentless on finding the best car. He answered all our questions and gave dertailed reasons for his answers. It was obvious that he knew a lot about cars, enjoyed his job, and that Mercedes Benz was the best choice. He found us a great car that had detailed service records showing that it was well maintained by his dealership. The price was thousands below comparable cars that I found within a 500 mile radius of our home south of Atlanta. We got a great trade for my sons old car. Tyler did not pressure us at all into buying the car. He just gave us the facts. He and the staff at Carlton stayed open late since we were late arriving from our commute from middle Georgia and had the paperwork done in no time. I have bought several cars in the past and the paperwork seemed to take half a day, Tyler had everything done in minutes. This was the best car buying experience I have ever had. It was well worth the 200 mile commute. More

Pablo was great! Pablo was a great sales representative to work with! He was very calm and patient with us as we went over all options in regards to purchasing the ve Pablo was a great sales representative to work with! He was very calm and patient with us as we went over all options in regards to purchasing the vehicle that we did. He certainly was not the typical 'pushy' sales man! It was a pleasure working with him, the dealership and we LOVE our new vehicle!! More

New convertible! We are so excited about our new 2012 E550C cabriola. We did not enter the parking lot to purchase a car that day. We were actually going to Infiniti n We are so excited about our new 2012 E550C cabriola. We did not enter the parking lot to purchase a car that day. We were actually going to Infiniti next door to check out a model convertible I had been considering and then going onto Audi as well. I was so impressed with the E550 condition, color and mileage and PRICE! That we did not make it to the other dealerships that day. We did drive the Audi S5, and considered buying a new one in Atlanta, but when we saw this one, we had to get it. I am finally a Mercedes Benz owner, it is our first one and are not disappointed at this point. It has been just a week or so, and love it. So happy to meet Mr. Carlton and see his office and get his gifts. Since we have a mutual friend, who just bought a new car, we knew that Carlton Motors would treat us right. Please thank Catherine Stewart for her recommending us when you see her! I actually will show her my new car next week, when she does my hair!!!! More

cecilrm I had been looking for a E350 for six months and I found a 2014 online at Carlton Motorcars. I worked with Sean Deibert and he made my experience on I had been looking for a E350 for six months and I found a 2014 online at Carlton Motorcars. I worked with Sean Deibert and he made my experience one of my better one. I had a small misunderstanding about some small paint chips that had been repaired but my concerns were soon settled. I drove from Charlotte, NC to do business with this dealer and now I have my dream car. Thanks Sean. More

Tremendous Buying Experience Purchased an ML350 for my wife from Willie Fields and had the best buying experience I have ever had! Willie is one of the nicest Sales Professionals Purchased an ML350 for my wife from Willie Fields and had the best buying experience I have ever had! Willie is one of the nicest Sales Professionals that I have ever dealt with and I have bought a lot of cars in my 67 years. There was no haggling, Carlton gave me a fair amount for my trade and a fair price for the ML350. It probably took 5 minutes to agree on the deal. Willie then spent quite a while going over all of the features on the ML and made sure we were comfortable with them and understood them. The owner, Mr. Carlton came over and personally greeted us and asked if we were satisfied with the deal and stayed and chatted a bit. I can't say enough good about Willie and the dealership! What a great experience. I would highly recommend Carlton Motorcars and if you go in, ask for Willie! You won't be sorry! More

Exceptional Salesperson Mercedes are no doubt quality products. It is the salesperson that makes the dealership. We recently purchased a 2014 E-350 & could not have asked for Mercedes are no doubt quality products. It is the salesperson that makes the dealership. We recently purchased a 2014 E-350 & could not have asked for a more quality professional experience. The one thing that we were so impressed with was the after the purchase communication. You do not find this with other dealerships/salesperson. Numerous phones calls to make sure we were completely satisfied. Mr.Chapman was definitely the selling factor. Because of the professional manner in which he dealt with us we would not hesitate to recommend this dealership to anyone. More

New car purchase Felt that the purchase of my ML350 was handled in the upmost professional way. They made the whole process very easy and would highly recommend this Felt that the purchase of my ML350 was handled in the upmost professional way. They made the whole process very easy and would highly recommend this dealership to others. More

Worth driving from Columbia to buy from Carlton Motors Everyone in this dealership is courteous, professional and knowledgable. It was a pleasure to work with Willie Fields on the purchase of our 2015 S550 Everyone in this dealership is courteous, professional and knowledgable. It was a pleasure to work with Willie Fields on the purchase of our 2015 S550. Upon delivery, he spent hours on a tutorial for me and my wife. No question was too trivial (even after being asked and answered several times -- this machine is awesome). We highly recommend Carlton Motors and most especially, Willie Fields. More

Buying Experience We recently purchased a 2014 Mercedes E350 C from Carlton Mororcars and it was a great experience. The salesman knew his product very well and was ple We recently purchased a 2014 Mercedes E350 C from Carlton Mororcars and it was a great experience. The salesman knew his product very well and was pleasant to deal with. We ordered the car and that went smooth. I would highly recommend Carlton Motorcars. More