Carlton Motorcars

What have we been missing This is our first Mercedes purchase and I firmly believe this will be the first of many Mercedes cars in our future. The process, knowledge, expertis This is our first Mercedes purchase and I firmly believe this will be the first of many Mercedes cars in our future. The process, knowledge, expertise, respect, fairness, price and overall experience are second to none. When I first inquired about our C Coupe online Pablo was there. He listened to my thoughts, answered our questions, offered a great deal that was 100% honored when we drove from Fort Mill to Greenville Saturday morning. Pablo had the car cleaned, fueled, ready to go sitting out front when we arrived. He greeted us promptly and handed my wife a rose, she loved it. Not one question on the deal, the purchasing took about 5 minutes to close and was seamless, the car was showroom new condition... we were amazed. Pablo spent as much time as was needed getting my wife up to speed with all the technology, safety features, use, etc. She never felt rushed or was made to feel like she wasn’t understanding something. We will be back! Thank you for the best car buying experience either of us have ever experienced. Pablo, thank you Sir. More

Excellent experience Recently purchased a Mercedes from Carlton Motorcars. Dealt with Robin Rollins. The experience couldn't have been better.Robin even picked us up at th Recently purchased a Mercedes from Carlton Motorcars. Dealt with Robin Rollins. The experience couldn't have been better.Robin even picked us up at the airport. We left the dealership 45 minutes after walking in- with the car all preped and ready to go. More

It was the best experience we have had in buying a car. Our salesman was extremely professional and very easy to work with. The pre-owned car manager did everything we asked for without hesitation. When we Our salesman was extremely professional and very easy to work with. The pre-owned car manager did everything we asked for without hesitation. When we got the car home we did notice a couple of issues with the paint. We took it back and they assured us that they would take care of everything and they did with no problem. They have definitely earned our business for future purchases! More

Excellent Experience! I drove 6 hours to purchase a 2014 GLK, CPO. The vehicle was exactly as described & priced competitively. The quote I was given for my trade in was ho I drove 6 hours to purchase a 2014 GLK, CPO. The vehicle was exactly as described & priced competitively. The quote I was given for my trade in was honored with no questions asked. Paperwork completed in less than 15 minutes! I would not hesitate to make the drive again for such a hassle free experience. Thanks to Sean Diebert for explaining the features so well also. M George Golden, MS More

Fastest Car buying Experience Ever, Ever, Ever! Ric Canova provided excellent service during our car buying experience. We traveled over 80 miles to only find not the car we was looking for but the Ric Canova provided excellent service during our car buying experience. We traveled over 80 miles to only find not the car we was looking for but the best by far Customer Service we had received in a long time. To top it all off, we were greet with a Rose, I forgot to mention a LIVE ROSE at that and the Owner showered us with beautiful scarfs and a warm handshake. If you are looking for Pre-Owned Certified Car, New or Used Car, Carlton Motorcars is the place to purchase! 5 Star Dearlership hands down. Happy Clients, LaToya Lauderdale & Teresa Yarborough-Walker More

Excellent service Willie Fields took excellent care of us, we felt very welcomed and the process was very professional and also very speedy. It was an enjoyable experie Willie Fields took excellent care of us, we felt very welcomed and the process was very professional and also very speedy. It was an enjoyable experience to buy our car. More

Above & Beyond In Every Respect! Within the last week (12/14) I purchased my 3rd car from this amazing dealership. I can't imagine going anywhere else for a new Mercedes. My salesman Within the last week (12/14) I purchased my 3rd car from this amazing dealership. I can't imagine going anywhere else for a new Mercedes. My salesman (Robin Rollins) is so attentive, friendly and knowledgable about all aspects of the various vehicles, and the various elements of the actual purchase agreement that I feel like I truly have a friend who is looking out for my best interests in guiding me through the process.The fact is, I did not go in expecting to buy a new car, I was bringing my current car in for service, knowing that the lease would be expiring in three months. After discussing the matter with Robin, I realized there was no better time than the present to make the move into a new vehicle, I have loved the two Mercedes I have purchase in the past and am confident that this new one will be just as wonderful as the others. Their service department is also a major reason to purchase from Carlton. Sammy Hood and his partners bend over backward to take care of both you and your car. This is a remarkable dealership, I give them 5 big stars!! More

Easiest, fastest, friendliest car buying experience ever! Tyler Peden looked like a nice but young man; I thought, "how much can he know" - well, I found out he knows a LOT about Mercedes - and car sales! M Tyler Peden looked like a nice but young man; I thought, "how much can he know" - well, I found out he knows a LOT about Mercedes - and car sales! Mr. Peden is well-versed on all the models, all the features, and all the benefits of both buying and leasing - I don't think I've every encountered a car salesman who could cover all the bases so well. I've recommended Tyler to friends and family and know they will not be disappointed. We love our new E350 and will definitely ask for Tyler when we are ready to get our next new car. Carlton Motorcars sells one of the very best and safest line of cars on the road today; everyone at the dealership was courteous and the experience of buying a car there is more about making sure the customer is happy than in merely making a sale - there's no "high pressure" or "gotta see my manager" double talk here!! Cannot say enough nice things about the dealership - they represent Mercedes as it should be represented - from the wide selection of vehicles to the sales team to the service department - it is a very positive experience dealing with Carlton. More

Excellent service Took my vehicle in for annual service. Due to very low mileage, David Knutti, the service advisor, recommended postponing a couple of expensive items Took my vehicle in for annual service. Due to very low mileage, David Knutti, the service advisor, recommended postponing a couple of expensive items until next service. He also accepted an old coupon for a service discount. His attention has been excellent over the years. Even though I only come in once a year, they treat me as a valued customer. Great people, great service. While not atypical for "luxury" makes, MB service costs are fairly high. However, I would never use an independent for service. More

Purchase of Vehicle I have never felt so valued as a customer as I did at this dealership. I was looking for a ore-owned vehicle, and they treated me as if I were shoppi I have never felt so valued as a customer as I did at this dealership. I was looking for a ore-owned vehicle, and they treated me as if I were shopping for the most expensive vehicle in stock. The sales consultant was personable, professional and most of all...patient. He continued to work on my behalf, even after I declined the first deal he offered me. I went back to the dealership 2-3 days later, and purchased the vehicle. More