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Carlton Motorcars

Greenville, SC

4.8
671 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 671 reviews

May 30, 2018

good job Pablo,the sales advisor was very helpful and did a great job.he got us the car we were looking for.answered all our questions.the whole team was great More

by merc211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Carlton Motorcars responded

Thank you very much! We couldn’t be happier knowing that Mr. Goycochea provided you with a great car buying experience. He is a true asset to our dealership, and we are lucky to have him as a member of out team. We appreciate your business and thank you again! – the Carlton Team

May 19, 2018

Professional and respectful This was a very pleasant experience from beginning to end. No high-pressure sales, no running back and forth to "talk to my manager". Robin was friend More

by Big_Kahuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, David
May 23, 2018 -

Carlton Motorcars responded

It is great that Mr. Rollins was able to provide you with an exceptional, hassle-free experience. We appreciate your kind words, and thank you for choosing us for your automotive needs. Please call us if there is anything further we can do to assist you now or in the future. – the Carlton Team

March 26, 2018

Excellent experience Third MB bought from Carlton Motors. First time dealing with Sean Deibert. Sean was a pleasure to deal with. Enthusiastic about Mercedes cars. Ver More

by TigerC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Deibert
Mar 27, 2018 -

Carlton Motorcars responded

Thank you for your kind words! We are happy to hear that you got exactly what you wanted out of your car buying experience with Mr. Deibert. We wish you safe travels in your new vehicle and look forward to seeing you again soon. – the Carlton Team

March 06, 2018

Car buying is a pleasure at Carlton Motors Normally car buying can be stressful and unenjoyable. However, at Carlton Motors, they do everything they can to make you feel at ease, not pressured, More

by benzrate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Paben, David Brady, Marcus Mayberry
Mar 07, 2018 -

Carlton Motorcars responded

Thank you very much for your very kind words! It is great that both Mr. Mayberry and Mr. Rollins were able to provide an exceptional, hassle-free experience. We highly value your recommendation, and please call us if there is anything further we can do to assist you. – the Carlton Team

February 03, 2018

First Rate Experience We found our experience with Sean and Carlton first rate. Importantly, Sean knew his product and all aspects of the process. He and everyone we met More

by Elal64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Deibert
Feb 06, 2018 -

Carlton Motorcars responded

Thank you for your very kind words! We are happy to know that Mr. Deibert provided you with a great car buying experience. He is a true asset to our dealership, and we are lucky to have him as a member of our team. We appreciate your business, and thank you again. – the Carlton Team

January 26, 2018

Sean Deibert is gold standard of genuine sales person. I don’t usually write reviews, but I had to write one for Carlton Mercedes of Greenville, I recently needed a replaced my wrecked 2012 C300 and found More

by addai262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Deibert
Jan 27, 2018 -

Carlton Motorcars responded

Thank you very much, Mr. Addai! It is great that Mr. Sean Deibert was able to provide an exceptional, hassle-free experience. We appreciate all of your kind words, and thank you for choosing us for your automotive needs. Enjoy your new vehicle and please come let us know if there is anything further we can do to assist you in any way. – the Carlton Team

January 05, 2018

Heather and Sean Deibert Both Heather and Sean were excellent which is consistent with all of my prior experiences with them and Carlton Motorcars. There is not a better deal More

by Joel Stoudenmire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Deibert
Jan 08, 2018 -

Carlton Motorcars responded

Thank you very much, Mr. Stoudenmire! It is great that Mr. Deibert and Ms. Carlton were able to provide an exceptional, hassle-free experience. We appreciate all of your kind words, and thank you for choosing us for your automotive needs. Enjoy your new vehicle and please come let us know if there is anything further we can do to assist you in any way. – the Carlton Team

November 21, 2017

Mercedes Buying Experience We had a perfect buying experience purchasing my wife's new 2018 GLE 350 from Sean Deibert at Carlton Motorcars. Sean is helpful without being pushy. More

by benzfriend
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Paben, David Brady, Sean Deibert
Nov 22, 2017 -

Carlton Motorcars responded

Thank you for your very kind review! It is wonderful to hear that Mr. Deibert was able to help you have a hassle-free car shopping experience. We value our customer's opinions, and really appreciate when they take the time to let us know how we are doing. We are thankful for the opportunity to assist you in your automotive needs. If there is anything we can do to further help you now or in the future, please do not hesitate to contact us. - the Carlton Team

November 02, 2017

Best Experience Ever Mr. Chapman was a great asset. Great Job Tyrone. Thanks. I will definitely recommend you to anyone that i know who is interested in a new or pre owned More

by aviator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Carlton Motorcars responded

Thank you very much! It is great that Mr. Chapman was able to provide an exceptional, hassle-free experience. We appreciate all of your kind words, and thank you for choosing us for your automotive needs. We highly value your recommendation, and please call us if there is anything further we can do to assist you. – the Carlton Team

October 24, 2017

Excellent Experience Unlike Most Car Dealerships My wife and I decided to order a 2018 Mercedes GLC 300 so we visited two MB dealerships within 60 miles of our house and chose Carlton Motors. We cal More

by mjprovines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2017 -

Carlton Motorcars responded

Thank you very much for your very kind words. I am certain Mr. Rollins is happy to know that his efforts to make your experience with us as pleasant and hassle-free as possible were well received. We appreciate all of your support, and please call us if there is anything further we can do to assist you. – the Carlton Team

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