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Carlton Motorcars

Greenville, SC

4.8
671 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 671 reviews

June 22, 2019

Worst Sales Experience After selecting a vehicle for my 80 year old grandmother and finalizing the purchase price, the sales person was non-responsive to schedule a pick-up More

by Jjnsc21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pablo Goycochea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Carlton Motorcars responded

Hello Mr. Addison: We appreciate you taking time to share your feedback on your recent visit with us. Client satisfaction is our greatest priority, and I apologize that your experience was anything less than perfect. We value you as a client and would like to discuss your visit at your convenience. Please give us a call at 864-213-8000. Warm regards, Carlton Motorcars

May 23, 2019

very easy and upfront Todd was very patient, thorough and responsive to our inquiries and requests. A real pleasure to deal with during the search for the C 300 More

by Our C300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Thayer
May 03, 2019

2019 SL 550 The dealership was extremely polite and worked with me to select a 2019 SL 550. On the day the vehicle was delivered the entire team made sure that I More

by Emaddox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Knutti
April 02, 2019

Very Helpful. I went to every dealership on Laurens Rd in Greenville and after visiting Carlton Mercedes-Benz, I couldn’t be more satisfied! I purchased a certified More

by AnnaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Thayer
March 15, 2019

I was treated outstanding by ALL staff, Chad was great! and I love my new car, I've had many cars in my life but this car drives like no other I've owned ever. More

by sandra's mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2019

No pressure made the a great experience. Our overall experience was pleasant. I was on the fence when we first came about making a purchase. I decided on certified pre-owned. Everyone at the More

by luckylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J., Sammy Hood
March 07, 2019

Fast, friendly closing of my 450 GLS This is my forth Mercedes purchase with Carlton. Robin Rollins 30 years sales experience with Carlton gave me a professional ,enjoyable quick closing. More

by JuneBug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin L. Stephenson
March 06, 2019

Great Experience!! The entire staff was extremely pleasant and great to work with. Todd, the sales representative that worked with me kept me very informed while trying More

by Growell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gordon, Todd Thayer
March 04, 2019

Amazing experience! My husband and I bought a beautiful SLK last weekend. Our overall experience with this dealership was incredible. Our sales person (Pablo) was the be More

by Pennyslk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in financing
March 02, 2019

Great experience The sales staff were very nice and we got a great deal. Everyone at Carlton’s acted so nice to us and took care of all our needs More

by Mott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JohnBaek, Todd Thayer
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