Carlton Motorcars
Greenville, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Worst Sales Experience After selecting a vehicle for my 80 year old grandmother and finalizing the purchase price, the sales person was non-responsive to schedule a pick-up After selecting a vehicle for my 80 year old grandmother and finalizing the purchase price, the sales person was non-responsive to schedule a pick-up date/time. After multiple attempts to get an answer at the main number AND after leaving two messages for the sales person in 16 hours, the receptionist who did answer the phone was pointed and rude. You can find better customer service at a fast food restaurant than at Carlton Mercedes Benz. More
very easy and upfront Todd was very patient, thorough and responsive to our inquiries and requests. A real pleasure to deal with during the search for the C 300 Todd was very patient, thorough and responsive to our inquiries and requests. A real pleasure to deal with during the search for the C 300 More
2019 SL 550 The dealership was extremely polite and worked with me to select a 2019 SL 550. On the day the vehicle was delivered the entire team made sure that I The dealership was extremely polite and worked with me to select a 2019 SL 550. On the day the vehicle was delivered the entire team made sure that I was comfortable and understood how to operate all functions of the vehicle. This was an extremely organized dealership that was professional and treated me with respect and dignity. I recommend this dealership and salesman Tyrone Chapman to everyone. This was and outstanding experience. More
Very Helpful. I went to every dealership on Laurens Rd in Greenville and after visiting Carlton Mercedes-Benz, I couldn’t be more satisfied! I purchased a certified I went to every dealership on Laurens Rd in Greenville and after visiting Carlton Mercedes-Benz, I couldn’t be more satisfied! I purchased a certified used Mercedes-Benz SUV in beautiful condition. My salesman, Todd, was kind, helpful and informative. He went out of his way to make sure I was happy with my choice. I left feeling confident in my decision. More
I was treated outstanding by ALL staff, Chad was great! and I love my new car, I've had many cars in my life but this car drives like no other I've owned ever. and I love my new car, I've had many cars in my life but this car drives like no other I've owned ever. More
No pressure made the a great experience. Our overall experience was pleasant. I was on the fence when we first came about making a purchase. I decided on certified pre-owned. Everyone at the Our overall experience was pleasant. I was on the fence when we first came about making a purchase. I decided on certified pre-owned. Everyone at the dealership, took time to say hello, and even chat when there was some down time. There was never any pressure to buy, which made me really comfortable. Pablo has taken a fair amount time explaining, the ins and outs of all the technology, in the car. Even the young lady at the reception desk and I discussed books. More
Fast, friendly closing of my 450 GLS This is my forth Mercedes purchase with Carlton. Robin Rollins 30 years sales experience with Carlton gave me a professional ,enjoyable quick closing. This is my forth Mercedes purchase with Carlton. Robin Rollins 30 years sales experience with Carlton gave me a professional ,enjoyable quick closing. Justine Stephenson has handle my service for years. He is a pleasure to work with and always professional. It’s people like this that keep me coming back to Carlton. More
Great Experience!! The entire staff was extremely pleasant and great to work with. Todd, the sales representative that worked with me kept me very informed while trying The entire staff was extremely pleasant and great to work with. Todd, the sales representative that worked with me kept me very informed while trying to locate the exact vehicle that I was looking forward. He was willing to stay after hours to finalize the purchase and facilitate the delivery. This was our first purchase from Carlton. It truly was a Great Experience!! More
Amazing experience! My husband and I bought a beautiful SLK last weekend. Our overall experience with this dealership was incredible. Our sales person (Pablo) was the be My husband and I bought a beautiful SLK last weekend. Our overall experience with this dealership was incredible. Our sales person (Pablo) was the best! He was informative, respectful and very polite. John is financing was equally awesome. I have bought my share of cars and dealt with many dealerships and this was hands down the best experience ever. The rose given to all the ladies is a classy touch. Thank you More
Great experience The sales staff were very nice and we got a great deal. Everyone at Carlton’s acted so nice to us and took care of all our needs The sales staff were very nice and we got a great deal. Everyone at Carlton’s acted so nice to us and took care of all our needs More