Back

Carlton Motorcars

Greenville, SC

4.8
672 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
Contact Dealership

2446 Laurens Road

Greenville, SC

29607

Directions

By Type

Showing 672 reviews

October 09, 2019

Above the Rest in Customer Service Make a phone call to Tyrone Chapman is all you need to do when you are buying a vehicle. That's how Tyrone take care of you. He answer all your questi More

by RW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Carlton Motorcars responded

Thank you! Tyrone is WONDERFUL. Congratulations on your new vehicle and we appreciate your amazing feedback and business! Please reach out to us if you have any questions or need anything else.

October 06, 2019

I just purchased my third Mercedes from Carlton Mercedes. This dealership goes above and beyond to make your car buying and wonderful easy experience...I really enjoyed working with Tyrone, he was patient, More

by Taunia
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Hood, Scott Gordon
Oct 07, 2019 -

Carlton Motorcars responded

Congratulations on your new purchase! We appreciate your business and thank you for coming back to us time and time again. Tyrone is amazing and we'll make sure to tell him about your positive experience. If you need any of us here at Carlton for anything, reach out and we'll do all we can. Once again, congrats on the new vehicle!

October 05, 2019

First class customer care Steve Knupp helped us when we needed it the most. Our previous car was totaled in an unexpected accident. Steve found us the perfect replacement and p More

by stolbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knupp
Oct 05, 2019 -

Carlton Motorcars responded

I'm so sorry to hear about your accident! I'm really happy to know that Steve was able to help you into another vehicle though. We'll make sure to pass along your positive feedback to him. If you have any questions or need anything else, please reach out to us here at Carlton. Thank you for coming and trusting us to help get your family into a new car!

October 03, 2019

The team was very helpful and knowledgeable, which shows that they really care if you are satisfied with your decision and the purchase. They made sure that all of my questions where answered and made me fe More

by Raven M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leopard
Oct 04, 2019 -

Carlton Motorcars responded

Raven, We appreciate your kind words so much. We're very happy to hear you had such a wonderful experience here at Carlton and yes - you ARE family! Congratulations on your new vehicle and should you need anything else, please don't hesitate to reach out to us. We're all here to help. Thanks!!

October 01, 2019

New car buying experience Mr. Tyrone Chapman has always been very helpful in the past - no exception this time too. He was knowledgeable, professional, and courteous. I will re More

by iyoon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Carlton
Oct 01, 2019 -

Carlton Motorcars responded

Thank you for taking the time to let us know how your experience was! Tyrone is wonderful and we'll make sure to pass along your kind words about him. If there's anything else we can do to help you in any way, please don't hesitate to reach out. Congratulations on your new car!

October 01, 2019

This is our second car we have brought from Carlton we are very please with all employees especially Todd and Roger are friendly,honest and very helpful More

by Step
Recommend Dealer
Yes
Employees Worked With
Roger, Todd Thayer
Oct 01, 2019 -

Carlton Motorcars responded

Thank you for your feedback! We are so happy that you had the opportunity to buy a second car from our team here at Carlton. We really do strive to be as honest and helpful as possible and we're honored you've come back to our dealership for your second purchase. We'll pass along the positive words to Todd and Roger. Please call us if we can help with anything else!

September 30, 2019

Great experience. The entire process from initial contact thru leasing was made easy due to the professionalism of the entire Carlton team. Many thanks to Stephen, Bri More

by bella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Sep 30, 2019 -

Carlton Motorcars responded

Thank you for your feedback! I'm so happy to hear that you had such a great experience here at Carlton. We will pass along your kind words to Stephen, Brian and John. Should you need anything else, please don't hesitate to reach out to us. Thank you!!

September 27, 2019

Awesome Buying Experience From the moment we walked in we were treated like royalty. Everyone is friendly and personable--all questions answered--Matt and Ben were excellent an More

by Donna W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Mandish
Sep 30, 2019 -

Carlton Motorcars responded

Thank you tremendously for such a positive review! I'm so glad you had such a wonderful experience and congratulations on your first Mercedes. I hope you enjoy it and if there's anything else we can assist with, please don't hesitate to reach out to our team here at Carlton.

September 24, 2019

Always great!! Great dealership, great service dept.! We always have a positive experience at Carlton Motor Cars. Purchases and service afterward are great. We hav More

by bethrichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Carlton Motorcars responded

Thank you for your 5-star review. I'll pass this feedback along to the service team. Please let us know how we can assist in the future.

September 20, 2019

It was a pleasant non stressful buying experience Our Saleman Todd made our buying experience a pleasure. His knowledge of the vehicle and willingness to answer all of our questions so we had peace of More

by Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Thayer
Sep 26, 2019 -

Carlton Motorcars responded

Thank you for your 5-star review. I'll pass this feedback along to Todd. Please let us know how we can assist in the future.

...
37
...