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Carlton Motorcars

Greenville, SC

4.8
672 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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2446 Laurens Road

Greenville, SC

29607

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Showing 672 reviews

December 01, 2019

Efficient and Friendly Service Chad (sales rep) and the whole team were timely and helpful throughout the car-buying process. I would highly recommend their dealership to anyone loo More

by revphil07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Carlton Motorcars responded

Thank you! We'll make sure to tell Chad and congratulations on your new Mercedes-Benz!

December 01, 2019

Best car-buying experience ever !!! I just moved into this area and was looking for a reliable Dealership to purchase a used vehicle. I am so very glad that I chose Carlton MB. Pablo is More

by johnloia
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Knutti
Dec 13, 2019 -

Carlton Motorcars responded

Mr Loia, Thank you so very much for your friendly words. Pablo is exceptional when it comes to customer service. We look forward to helping you in the future. Welcome to the area and congratulations on your new vehicle! -The Carlton Team

November 29, 2019

Best dealership I've encountered in 40 years of car buying I've been buying cars for 50 years and have owned Mercedes Benz products for nearly 30 years. Hands down, this is the best dealership I have ever wor More

by drwinkleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Hood
Dec 13, 2019 -

Carlton Motorcars responded

Thank you for such a great review! We're honored to be your dealer of choice. We'll make sure to pass along your kind words to everyone here.

November 26, 2019

This is a wonderful dealership. They go out of their way to make you feel valued as a customer both before and after the sale. Special thanks to my salesperson, Chad Gossett who went above and beyond to put More

by Just Linda
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Carlton Motorcars responded

Thank you for your positive feedback. We'll pass this along to Chad. Thank you again.

November 26, 2019

Friendly sales rep ( Chad Gossett). Very patiently answered all my questions and helped with processing paperwork and delivery of car to our house. Would definitely recommend Chad as a source of help More

by sakugreene
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Carlton Motorcars responded

Thank you for your positive feedback. We'll pass this along to Chad. Thank you again.

November 25, 2019

Excellent Very impressed and pleased with Carlton Motorcars. Pablo, a true professional, courteous, knows product. I have purchased several cars in my lifetime More

by cmaut3159
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Brady
Nov 26, 2019 -

Carlton Motorcars responded

Excellent! We're glad to hear that you're a satisfied AND repeat client of Carlton. Thank you for sharing your positive feedback.

November 15, 2019

Continued excellence! I have been a customer of Carlton Motor Cars for 25 years. Robin has been the best. Ms. Heather Carlton, owner, treats me like family. The Service De More

by chrose3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Knutti, Sammy Hood, Scott Gordon, Richard Grumbles, Anthony Lane, Todd Thayer
Nov 25, 2019 -

Carlton Motorcars responded

Thank you for the positive review and kind words. As always, thank you for being a loyal Carlton client.

November 14, 2019

Ben was an amazing sales person he made me feel important while I was trying to decide which vehicle to purchase. Thank you for taking the time and showing me all the amazing features in my new vehicle. More

by Ckjvaldez
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
Nov 25, 2019 -

Carlton Motorcars responded

Thank you for the kind words for Ben Mandish, and congratulations on your new Mercedes-Benz.

November 11, 2019

I just want to say Todd and his coworkers are very professional. And Todd knows his product very well. My wife bought a SUV and I bought a car. More

by derdeb6464
Recommend Dealer
Yes
Employees Worked With
Stanley Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gordon, Todd Thayer
Nov 13, 2019 -

Carlton Motorcars responded

Thank you for the 5-star review. When it comes to product knowledge and customer service, Todd is an expert. We're so happy that you thought enough of the Todd and the entire team to purchase two vehicles! Let us know how we can assist you in the future.

November 05, 2019

Every time I have purchased a vehicle from Carlton, the experience has been top notch! They are always more than accommodating and make sure that every detail during your visit—from the test drive to signi More

by ESC1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Carlton Motorcars responded

We love hearing customer testimonials. Thank you for your continued business and recommendations! Please let us know how we may assist you in the future.

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