Carlton Motorcars

EXCELLENT I have been a customer of this Dealership for many years and about 8 different vehicles (all Mercedes). They have always been honest with me and tre I have been a customer of this Dealership for many years and about 8 different vehicles (all Mercedes). They have always been honest with me and treated me fair.If I have a problem, I am sure they will take care of it for me. To me Carltons Mercedes Benz is TRUST. This is something that is hard to find in most dealerships today More

Such great experience, that’s the way car buying should be. Everything is taken care and everything about the care was explained in detail. Knowing I bough with confidence is the best feeling ever. Thank y be. Everything is taken care and everything about the care was explained in detail. Knowing I bough with confidence is the best feeling ever. Thank you Carlton Motors Team! More

Excellent job by Todd Thayer and Brian Pheban. Both worked diligently on the deal, delivery and follow through. I look forward to continue working with them. worked diligently on the deal, delivery and follow through. I look forward to continue working with them. More

Great service Great experience. Tyrone makes it easy to buy a car. This is my 4th one. Thanks I will be back when we need another one Great experience. Tyrone makes it easy to buy a car. This is my 4th one. Thanks I will be back when we need another one More

I did not plan to even look at Mercedes, but Stephen was so wonderful and professional, it became the only positive experience of my stops. so wonderful and professional, it became the only positive experience of my stops. More

Chad was great! He was incredibly helpful and attentive. Thanks Chad! He returned calls immediately and provided a very fair deal. I would highly recommend working with Chad Thanks Chad! He returned calls immediately and provided a very fair deal. I would highly recommend working with Chad More

Customer Service Excellence We purchased our first Mercedes in 2013 with the assistance of Mr. Carlton himself. Mr. Carlton set a standard for customer service in both sales and We purchased our first Mercedes in 2013 with the assistance of Mr. Carlton himself. Mr. Carlton set a standard for customer service in both sales and service of the vehicles. While we may have been able to find a less expensive service provider for our regular maintenance, and one closer to home, we were so impressed by the service provided through this dealer and over a short amount of time established a high level of trust with our service "agent" David Knude. Sadly our car was totaled by a run in with a deer and our first thoughts were that we would go back to Mercedes to buy a new one! We did. Although Mr. Carlton passed into his eternal life a few years ago, his legacy of excellent customer service lives on and everyone we worked with at the dealership was most concerned about our needs. The car we bought was transferred up from Baton Rouge and was expertly detailed for us. We are very pleased and our high expectations continue to be met. More

Wonderful experience at this dealership all the way around...great customer service, seamless purchase process, in love with my new GLS and their service department is always top notch too! Highly rec around...great customer service, seamless purchase process, in love with my new GLS and their service department is always top notch too! Highly recommend Carlton! More

The Right Place to Purchase a Mercedes I am a sports car fan. I've owned about 50 of them: several of which have been Mercedes. The buying experience from Carlton was not only my best Mer I am a sports car fan. I've owned about 50 of them: several of which have been Mercedes. The buying experience from Carlton was not only my best Mercedes buying experience, but it was probably my best vehicle purchasing experience. Todd, my sales associate, was on top of every detail. He went above and beyond to ensure my satisfaction. Further, there were NO SURPRISES. Everything was as agreed upon from the beginning. The trip I made from Tampa to Greenville to purchase my SL 550 was well worth it. More

Comments My husband and I have bought/traded several vehicles at CM. The sales team is always exceptional. This time we encountered two young men, Ben and Al My husband and I have bought/traded several vehicles at CM. The sales team is always exceptional. This time we encountered two young men, Ben and Alex and we could not have been happier. Brian, the Sales Manager was also outstanding and guided us about making a purchase. We are so happy and grateful for the help and assistance of this wonderful team. Alex walked us through every detail and Ben was simply outstanding. Carlton Mercedes would be fortunate to keep these young men around. They were super polite, friendly and very helpful. If we ever need another vehicle we will go back. More