Carlton Motorcars

2020 Mercedes GLB We worked with Robin and Matthew to get my wife into the new GLB. Great experience and would highly recommend the team at Carlton -- we were quite ple We worked with Robin and Matthew to get my wife into the new GLB. Great experience and would highly recommend the team at Carlton -- we were quite please with the experience, including how well the team worked to meet our needs and their diligence to ensure that we got my wife into the car she wanted! More

Absolutely love this car. It’s everything I wanted and more. Great customer service. Definitely recommend this dealership for future car buyers. I will be returning for another Mercedes from this dealersh more. Great customer service. Definitely recommend this dealership for future car buyers. I will be returning for another Mercedes from this dealership. More

We were pleased with our service and especially with Phillip. He is a pleasant young man that was very helpful. He has a lot of knowledge about the vehicles. Phillip. He is a pleasant young man that was very helpful. He has a lot of knowledge about the vehicles. More

I had a wonderful experience and recommend Carlton highly. Robin was very helpful and professional! John took care of all the financials incl. options. Heather treated me like family and helped with e highly. Robin was very helpful and professional! John took care of all the financials incl. options. Heather treated me like family and helped with extra information about the new technical items. 5 stars all the way ! More

Our experience buying a MB-CPO car was excellent. Stephen was a pleasure to work with. We now have 2 Carlton cars and we will be back. Stephen was a pleasure to work with. We now have 2 Carlton cars and we will be back. More

Chad was very helpful. He helped me with all my questions that I needed and help me with my car that I bought. He make sure I was happy with the car. that I needed and help me with my car that I bought. He make sure I was happy with the car. More

Ten year customer After 10 years of exclusively using Carlton the service seems to be less than it used to be. Took my car in for service and asked about discounts and After 10 years of exclusively using Carlton the service seems to be less than it used to be. Took my car in for service and asked about discounts and received $25 off. Within I received a mailer "from" Carlton offering $100 off that service. This mailer offer was already in the system. I contacted the service manager and he said best he would do was offer $75 off at next annual service. This does not build a lot of respect after 10 years. They also had a new component to the service which raised the price almost 25% over last year. Probably a good feature, but no communication that it was going to be done or why. While I appreciate the complimentary hand washes, they always leave dirt spots on the windows. This is caused by using the same towels to dry the windows after the car body is dried. More

Robin is a wonderful and very knowledgeable sales consultant. The whole Carlton team were professional, kind and accommodating in every respect. I highly recommend you visit them today! consultant. The whole Carlton team were professional, kind and accommodating in every respect. I highly recommend you visit them today! More

Purchase of GLC300 SUV Everyone was very professional and could not have been more helpful. Thank you for the great experience. The car was ready to go and the Salesman has Everyone was very professional and could not have been more helpful. Thank you for the great experience. The car was ready to go and the Salesman has spent lots of time showing me the various features of the car. More

Great customer experience I am a first time Mercedes Benz owner. From the moment I entered the lot a nice and professional dressed salesman greeted me and my husband at the ca I am a first time Mercedes Benz owner. From the moment I entered the lot a nice and professional dressed salesman greeted me and my husband at the car I was interested in purchasing. He explained some features about the car and let us take it for a test drive. Even though it was nearing the end of his work day Mr. Knupp was very kind and attentive to our needs. More