Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carlton Motorcars
Greenville, SC
668 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find:
* Comfortable lounges
* Free WiFi throughout the premises
* Flat-screen TVs and complimentary coffee and snacks in waiting areas
* Parts and accessories center
* Shuttle service available
* Factory-trained technicians and advisors
Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 668 reviews
May 17, 2024
Overall experience was great purchasing our new GLE. Trent Hattingh Was pleasant to work with and very knowledgeable about all the features on our new suv. Trent Hattingh Was pleasant to work with and very knowledgeable about all the features on our new suv. More
by tpz1422
Employees Worked With
Trent Hattingh
March 21, 2024
Ben Mandish was great to work with from the time he answered the phone. He face timed me and my daughter to go over all the features and options( live in Louisiana). Ben picked us up from the airport answered the phone. He face timed me and my daughter to go over all the features and options( live in Louisiana). Ben picked us up from the airport and purchase process was very smooth and seamless. Thank you Ben!! More
by Keith Smith
Employees Worked With
March 19, 2024
Was very happy with my purchasing experience Steven Knupp was great to work with from the moment I met him to when the transaction was completed !! Knupp was great to work with from the moment I met him to when the transaction was completed !! More
by Dm
February 13, 2024
Overall good services this past time for me. They were not able to vacuum the inside and my wiper blades do look like they need to be replaced. Neither one of these are significant. I spoke t They were not able to vacuum the inside and my wiper blades do look like they need to be replaced. Neither one of these are significant. I spoke to Ashley about this and she was very pleasant about being diligent the next time. Jim Hilley More
by jhilley_gatech
Employees Worked With
November 20, 2023
Robbie Rollins was the perfect salesman for me. He answered all my questions and concerns, even those that I did not know that I needed to ask. The perfect salesman without question. Thank you He answered all my questions and concerns, even those that I did not know that I needed to ask. The perfect salesman without question. Thank you Robbie More
by brendagilchr
Employees Worked With
Other Employees :
I did did not get all of the names; however, there were several who worked with me.
November 20, 2023
Very Disappointed! !! We came in to buy 2 cars. We had picked up both to have evaluated by our mechanic. When we drove in and parked them, we went in to discuss the te !! We came in to buy 2 cars. We had picked up both to have evaluated by our mechanic. When we drove in and parked them, we went in to discuss the terms of the purchases. Our salesman took our offer to the desk and came back to us with the news that the dealership had SOLD one of the vehicles as we were waiting. This was within 15 minutes of our sitting down to discuss both vehicles. I expressed my disbelief in the way this was handled and told them that were had the vehicle and wanted to buy both of them. The manager was unmoved and said he authorized the sale. This experience was so out of character from what we have experienced at Carlton in the past with our other 2 purchases. We should have been given the courtesy of working out our sale before the vehicle was sold out from under us. Very Disappointed!!! More
by Michael West
September 21, 2023
No-pressure, didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication (email or in-person) Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication (email or in-person) No games. Thank you Tyrone. More
by rmgeiss
Employees Worked With
September 10, 2023
I had never purchased a Mercedes-Benz before. I had always considered them out of my price range. I discovered a variety of levels, and our salesperson Phillip helped find us find a GLC 3000 suv I had always considered them out of my price range. I discovered a variety of levels, and our salesperson Phillip helped find us find a GLC 3000 suv that fit our needs and budget. He provided great customer service and made us feel as though he really cared about our being comfortable and satisfied. The entire staff was friendly and welcoming. I recommend Carlton Motorcars Mercedes. More
by Reta W
Employees Worked With
September 05, 2023
Working with Ben at Carlton Motorcars is always a pleasant experience. He knows his products and is a professional while working with his clients. This is the second vehicle we have purchased from pleasant experience. He knows his products and is a professional while working with his clients. This is the second vehicle we have purchased from him. More
by Barry
Employees Worked With
