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Carlton Motorcars

Greenville, SC

4.7
668 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
Contact Dealership

2446 Laurens Road

Greenville, SC

29607

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Showing 668 reviews

June 17, 2021

Carlton Motorcars provided outstanding service for my Mercedes ML-350 SUV and GLA-250. Sammy , my Service Advisor, is excellent and his attention to detail is superb. More

by SC Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Hood
Jun 24, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review! We'll be sure to pass along your feedback to Sammy! Cheers!

June 16, 2021

Your service continues to be excellent .Both my wife and Your service continues to be excellent . Both my wife and I have Mercedes Benz cars and Fatima has been a great asset. We used to have Justin Steve More

by rulemos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FATIMA
Jun 16, 2021 -

Carlton Motorcars responded

Thank you so much for the review and kinds words. All the best!

June 15, 2021

Excellent service from knowledgeable salesman Spencer Jones. This is my first Mercedes at age 65, and it’s better than I expected in so many ways. Example: the turning radius is a surprising safety feat More

by Riverdell2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Jones
Jun 16, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes-Benz! I am sure you will continue finding more reasons to love it. Thank you for the great 5-star review. I will be sure to tell Spencer immediately. sarah

June 15, 2021

This was my first Mercedes and Ben at Carlton helped me realize the quality I was after and could afford. The process was easy. We talked about price and we found the perfect car. It wasn’t sales. It was h More

by timwhitesmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Carlton Motorcars responded

Thank you for sharing, and congratulations on your first Mercedes-Benz! Welcome to the family!

June 15, 2021

Excellent Team , patiently handled all my questions and helped me with honest feedback and deal. Not only they sell car, John in finance helped me with my car insurance as well. Kudos. keep it up. More

by Rikin Shah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hampton Byrd
Jun 16, 2021 -

Carlton Motorcars responded

Thank you so much for the kind words and 5-star review!

June 15, 2021

First class dealership with first class service. Been First class dealership with first class service. Been through 7-8 MB`s with Carlton... Never changes...continuity is the key. Expect the More

by terrijack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Eckhardt
Jun 16, 2021 -

Carlton Motorcars responded

Thank you so much for the kind words and 5-star review!

June 15, 2021

The entire team from sales to service is top notch. Wouldn’t go anywhere else in Greenville, SC. Tyrone Chapman is mire than a sales person, he is customer first oriented and a try brand ambassador. Fa More

by Tpdunning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Knutti, Sammy Hood, Scott Gordon, Cary Eckhardt
Jun 16, 2021 -

Carlton Motorcars responded

Thank you so much for the 5-star review! We'll pass you feedback along to the whole team!

June 12, 2021

Mr Pablo assisted me on his day off to complete my Mr Pablo assisted me on his day off to complete my purchase; all I had to do was sign and drive. I love you guys! Dena- More

by Dena E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Goycochea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. John and Mr. Rodney , David Knutti
Jun 12, 2021 -

Carlton Motorcars responded

Congratulations on your new vehicle! Thank you Dena for the 5- star review. I will be sure to let Pablo, Mr. John, Mr. Rodney, and David know about this great report. Thank you for taking the time to post this; we appreciate it. -Sarah

June 07, 2021

Robin provided top notice customer service in the purchase of our new convertible. We will be back for future purchases. Was a little frustrated that a salesman tried to sell the vehicle out from u More

by T.O.T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Carlton Motorcars responded

Congratulations on your new Mercedes-Benz. I am happy to hear that Robin provided great service, and we appreciate the great 5 star review. We look forward to serving you in the future. Sarah

May 29, 2021

We have purchased 3 cars from Robin. He is extremely easy to work with and always very professional. He does everything in his power to make the purchase process as smooth as possible. I am a dedicated Merce More

by aperrigin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Carlton Motorcars responded

Thank you for such a great review. I will be sure to pass this along to Robin immediately. Thank you for your continued patronage. We look forward to giving you 5-star worthy experiences in the future. Sarah

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