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Carlton Motorcars

Greenville, SC

4.7
668 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find: * Comfortable lounges * Free WiFi throughout the premises * Flat-screen TVs and complimentary coffee and snacks in waiting areas * Parts and accessories center * Shuttle service available * Factory-trained technicians and advisors Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
Contact Dealership

2446 Laurens Road

Greenville, SC

29607

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Showing 668 reviews

December 10, 2021

Tyrone Chapman (and John Baek, finance) were amazing to say the least. Simplest and fastest car buying experience we have ever had. Excellent customer service providing a great product. Tyrone has earned w More

by Jason.frisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Baek
Dec 18, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review! Congratulations on the new vehicle!

December 09, 2021

Very friendly and courteous team willing to answer all my questions. It was a pleasure working with Ben who even provided assistance on his day off. Everyone helped to make the pick up day an exciting and More

by cmaiden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Carlton Motorcars responded

Congratulations on the new vehicle! We'll pass along your kind words to Ben!

December 07, 2021

Very good experience. Knowledgeable staff and the buying process was very smooth. I would recommend. More

by flow0449
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review! Congratulations on the new vehicle!

November 27, 2021

The process of purchasing a new car from Stephen was seamless. Closing the deal with David, business manager, and Heather was simple and easy. More

by teriablock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Dec 18, 2021 -

Carlton Motorcars responded

Awesome! Thank you for the 5-star review!

November 22, 2021

Very friendly people love the service will recommend will be back in the future thanks Steve More

by Patricklenoir67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Nov 27, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review!

November 12, 2021

An absolute pleasure working with Stephen. He was knowledgeable, conscientious and thorough. I highly received recommend he and Carlton Motorcars. More

by pruman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Knupp
Nov 27, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review! We'll pass along your kind words to Stephen! All the best!

November 10, 2021

Great price and excellent customer service. We drove from Columbia, SC to Greenville for a Honda Pilot and we are very glad we did. Chad made the transaction very smooth and painless. I have bought a lot of More

by bloungo89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Carlton Motorcars responded

Awesome! Thank you so much for the 5-star review!

November 02, 2021

Service department will change scheduled appointments at their leisure. I had a service appointment for 8:00am on 11/2. I dropped the vehicle off early at 7:30am. I returned to the service department at 3: More

by kdrewitt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Knutti, Sammy Hood, Scott Gordon, Cary Eckhardt, Brian Jordan
Dec 18, 2021 -

Carlton Motorcars responded

We're sorry you had an unpleasant experience with your last service visit. Please feel free to reach out in the future, and we'll be happy to make it right. Please note that the appointment time is for you to meet with your service advisor. Unfortunately, we are unable to repair vehicle at the appointment time due to many factors including parts availability, shop capacity, technician availability, etc...

October 27, 2021

In a very few words, Ben Mandish was not only helpful, but knowledgeable and kind. I would recommend Carlton to anyone, anywhere. Everyone was terrific! I LOVE my car! Teri Bond Atlanta, GA More

by terirbond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mandish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Carlton Motorcars responded

Great to hear! Congratulations on the new vehicle! All the best!!!!

October 14, 2021

very friendly and professional service, absolutely will go back there in the future,usually hate very much trading cars, this was a pleasure More

by kh.libertylumber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rollins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Carlton Motorcars responded

Thank you for the 5-star review! Congratulations on the new vehicle! All the best!

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