Carlson Toyota - Service Center

5,000 mile Maintenance Routine maintenance visit was easy and a pleasant experience over all. The location is close to home - staff is friendly and they have refreshments so Routine maintenance visit was easy and a pleasant experience over all. The location is close to home - staff is friendly and they have refreshments so you don't mind the wait. More

Front Brakes Service was great! Was able to use a discount that I had. They got me in right away and were happy to work around my schedule. Service was great! Was able to use a discount that I had. They got me in right away and were happy to work around my schedule. More

Awesome service. Great all around experience from start to finish. Josh and staff were very professional and honest. I have visited the Carlson Toyota many times wit Great all around experience from start to finish. Josh and staff were very professional and honest. I have visited the Carlson Toyota many times with great experiences. Thank you! More

Great dealership Great service, friendly efficient staff, wonderful waiting area, willing to pay a little more for a good experience overall the best dealership I have Great service, friendly efficient staff, wonderful waiting area, willing to pay a little more for a good experience overall the best dealership I have ever used . More

Great job Joe the service manager did an outstanding job. Great customer service. Very pleased with the service performed. I really appreciate the friendly atmo Joe the service manager did an outstanding job. Great customer service. Very pleased with the service performed. I really appreciate the friendly atmosphere. Thanks Tom Kammerer More

Maintenance Came in for an oil change and tire rotation. Tire rotation not at this time. Made some recommendations for a vechile with my mileage, I had 2 of th Came in for an oil change and tire rotation. Tire rotation not at this time. Made some recommendations for a vechile with my mileage, I had 2 of them taken care of today. More

2017 Camry Service My service experience was positive and completely painless! My Toyota customer care experiences have all been very positive and I would definitely re My service experience was positive and completely painless! My Toyota customer care experiences have all been very positive and I would definitely recommend this dealership to friends, coworkers and family. More

Excellent customer service Josh was extremely knowledgeable, professional, and kind! He took the time to go through vehicle history with me and let me know what may need to be Josh was extremely knowledgeable, professional, and kind! He took the time to go through vehicle history with me and let me know what may need to be done. Andswered all of my questions without making me feel like I was taking up his time! More

Service I came in due to the used car I just purchased had a funny smell coming out of the vent. Then gave me a free rental and put it thru a deodorizing proc I came in due to the used car I just purchased had a funny smell coming out of the vent. Then gave me a free rental and put it thru a deodorizing process for free. Everyone I have met there has been so willing to help me and or answer questions. Very polite and friendly people work for this dealership! I am so impressed! More

Turned a negative review into a positive review Took car in previously for whining noise coming from Power Steering motor / transmission area, some warranty enhancement work on the sunroof, and dome Took car in previously for whining noise coming from Power Steering motor / transmission area, some warranty enhancement work on the sunroof, and dome light replacement. The first appointment did not go so well, as the whining noise issue was not resolved. The warranty enhancement work was performed on the sun roof and it has been working great. The dome light was taken care of on subsequent visit with only minor issues. However, on subsequent visit, I requested that the mechanic come on a ride along to demonstrate that there was a real issue with either the power steering motor or the transmission. Almost immediately into the ride, the mechanic concluded that there was an issue that warranted further investigation. He took the car back right away and began troubleshooting the car. Scott was very friendly, arranged a rental car for me, and took care of all the warranty paperwork. Turns out there was an internal failure of a part in the transmission, which was covered by my warranty. The mechanic and Scott had a remanufactured transmission ordered & replaced on my car within 2 days. Had my car back before the weekend. More