Carlson Toyota - Service Center

Replaced missing molding around corner of windshield Was able to get an appointment right away and got me in and out in a very short time. Appreciate the service, the speed and quality of work. Was able to get an appointment right away and got me in and out in a very short time. Appreciate the service, the speed and quality of work. More

Best Customer Service I have EVER received!! I talked with 4 employees in 3 different areas. Each one of them shook my hand (and more importantly) smiled at me when they talked with me. They eac I talked with 4 employees in 3 different areas. Each one of them shook my hand (and more importantly) smiled at me when they talked with me. They each made me feel comfortable and took the time to answer questions from me. This truly was an exceptional visit and makes me wonder why I hadn't bought a Toyota from Carlson a long time ago!! More

Great service. . Performed oil change and tire rotation and got it done about a half an hour quicker than their estimate of 1 hour I was very happy . Performed oil change and tire rotation and got it done about a half an hour quicker than their estimate of 1 hour I was very happy More

Efficient service visit I had made an oil change appointment. I checked in about 10 minutes early. My vehicle was taken promptly and was finished in about 30 minutes. The I had made an oil change appointment. I checked in about 10 minutes early. My vehicle was taken promptly and was finished in about 30 minutes. The wait in the lobby and showroom was pleasant (including cookies). The cost was exactly as quoted (and included the coupon that I had found on the Carlson Toyota website). More

Customer Service I visited today for an oil change. The service was great and efficient. I appreciate the waiting environment and the excellent Caribou coffee. Than I visited today for an oil change. The service was great and efficient. I appreciate the waiting environment and the excellent Caribou coffee. Thank you for asking for my feedback. More

Tire rotation Always friendly and respectful. Work completed in a timely manner. Recommended work for next visit. Will return in 3,000 miles for oil change and fron Always friendly and respectful. Work completed in a timely manner. Recommended work for next visit. Will return in 3,000 miles for oil change and front brake work. More

Everything was done in a shortr time. I came in for my 10,000 check up and oil change. I was met by two people when I drove into the service area. They were very friendly and got the ser I came in for my 10,000 check up and oil change. I was met by two people when I drove into the service area. They were very friendly and got the service started right away. I waited in the comfortable waiting area in the show room. They were done quite quickly. More

Outstanding customer service Prompt customer service, oil change and tire change completed in less then 1 hour as promised. The waiting area is always clean and the cookies and wa Prompt customer service, oil change and tire change completed in less then 1 hour as promised. The waiting area is always clean and the cookies and water are much appreciated. More

Service Experience Review Scott was very pleasant. He kept me up to date with additional findings. I took my car in for an oil change and tire rotation and they recommended r Scott was very pleasant. He kept me up to date with additional findings. I took my car in for an oil change and tire rotation and they recommended replacing the cabin filter and engine filter. Hoping the small things prevent a larger expense down the road. I requested that a squeak when I back up be addressed. They determined the reason was missing shims on both rear brakes. Because they had recently worked on my brakes, they fixed it for nothing. My experience with service always determines whether I will buy another vehicle from the same dealer in the future. So far, so good. More

Done Right Efficient, friendly staff, service oriented and comprehensive. Clean waiting area with TVs, newspapers, coffee and cookies. Scott explained what need Efficient, friendly staff, service oriented and comprehensive. Clean waiting area with TVs, newspapers, coffee and cookies. Scott explained what needed attention without pressure, though offering to set up the next appointment. Great service. More