Hoehn Porsche - Service Center
Carlsbad, CA
27 Reviews of Hoehn Porsche - Service Center
Absolutely and 100% professional! Wonderful service, they work together as a team and help each other solve your car's issues. They are the best - thanks! I will be back. Wonderful service, they work together as a team and help each other solve your car's issues. They are the best - thanks! I will be back. More
Service Department Took my car in because my coolant level had gotten extremely low. I was expecting to hear news that it would be a big repair bill. Service advisor, Took my car in because my coolant level had gotten extremely low. I was expecting to hear news that it would be a big repair bill. Service advisor, Jeff, had the technicians look things over and ultimately it was a small issue that Hoehn Porsche covered. The technician even took time out to speak with me about another random question that I had about the performance of my car. Would be happy to recommend Hoehn Porsche service department to any Porsche owner. You'll get honest answers. More
Really Fabulous Customer Service All my experiences with Hoen Porsche have been extremely positive. The sales department was very friendly, helpful, and expeditious when I bought my All my experiences with Hoen Porsche have been extremely positive. The sales department was very friendly, helpful, and expeditious when I bought my Cayenne....and no pressure! The service I have had done so far could not have been better. All the service advisors I've worked with have been exceedingly knowledgeable. The work done on my car could not have gone better. More
Repair The top on my Boxster S wouldn't move and the problem was quickly diagnosed and fixed quicker than promised for the price quoted. I also received a ne The top on my Boxster S wouldn't move and the problem was quickly diagnosed and fixed quicker than promised for the price quoted. I also received a new loaner Porsche for the duration. Susan was professional and pleasant to work with. It was great seeing Shaun again. He is the definition of Service Manager! More
Always a pleasure I appreciate being able to get in for service and on my way expediently. It's nice to be able to count on that! Thanks! I appreciate being able to get in for service and on my way expediently. It's nice to be able to count on that! Thanks! More
THIS is Porsche?!? Incredibly bad experience on my first routine scheduled service appointment at Hoehn Porsche It took 2 weeks to get me in. ON MY DRIVE into the d Incredibly bad experience on my first routine scheduled service appointment at Hoehn Porsche It took 2 weeks to get me in. ON MY DRIVE into the dealership on day of appointment, I get an email saying it would be better to reschedule to Monday (4days later). They were apparently short staffed and had a poor selection of loaners. I replied that I was 10 minutes away. Service advisor calls immediately and says okay. Come in still. The estimate was higher than I was quoted on phone by $200. Was told it was a mistake. Get loaner car... beat on Infinity despite being told I’d get a Cayenne when I set up appointment. I leave, get 10 miles down road to work and the low gas light comes on. Naturally I’m running to a meeting and can’t stop. Then tire pressurer indicator pops on. Was supposed to get car end of day. I don’t get it until end of next day despite it being a routine service. Also they told me I needed an additional brake flush $250+. Breaks still squeak after.. assuming I got taken. Disorganized. Time consuming. Stressful. Poor communication. Hoehn Porsche More
Great Service The service managed by Jeff Corral at this dealership is exemplary. Jeff was helpful, informative and responses to inquiries promptly. He had the pap The service managed by Jeff Corral at this dealership is exemplary. Jeff was helpful, informative and responses to inquiries promptly. He had the paperwork and the loaner car ready upon my arrival. More
Excellent service I have been taking my Porsches in for 20 years Always get excellent service. Thank you so much Sal, you are so ready to help Whenever I call. Sus I have been taking my Porsches in for 20 years Always get excellent service. Thank you so much Sal, you are so ready to help Whenever I call. Susan graham More
Great after sale service from Sal Porsche service can be variable in San Diego, and at Hoehn Porsche, Sal has always given me great service. He listens when I tell him something isn't Porsche service can be variable in San Diego, and at Hoehn Porsche, Sal has always given me great service. He listens when I tell him something isn't going well, he takes his time to explain possible fixes, arranges loaners without any kerfluffle. And many car dealer service guys don't take women seriously, and he does. I loved purchasing my Porsche there and the after sale service and advice has been consistently courteous, prompt, and the fixes get done. Service is the best! More
Great service My scheduled service was done in a professional and timely manor. Everything that was promised was done on time and with a smile! And since I was driv My scheduled service was done in a professional and timely manor. Everything that was promised was done on time and with a smile! And since I was driving to Carlsbad from inland north county they allowed me to come and go and not get mixed up in rush hour traffic! More