Carlock Toyota of Tupelo

check your title! If I could give Toyota in Saltillo a 0, I would have. We purchased our 2013 Rav4 the summer of 2016. We wanted to trade it in this past weekend only If I could give Toyota in Saltillo a 0, I would have. We purchased our 2013 Rav4 the summer of 2016. We wanted to trade it in this past weekend only to find out it has a bonded title. Toyota told us that they do not buy nor sale vehicles with bonded titles. The dealership searched its data base for our vehicle, and it showed no bonded title. The dealership had to research our vehicle outside its data to find out there was a bond on the title. The bond had been on the vehicle since 2013. Now they are not wanting to cooperate with settling this matter. More

Purchased a 2017 Rav4 It took only 3 hours to find vehichle, paperwork, and cleaning out my other vehicle. Xavier was very helpful and I believe Ken is who did the financin It took only 3 hours to find vehichle, paperwork, and cleaning out my other vehicle. Xavier was very helpful and I believe Ken is who did the financing was great also. More

Outstanding service Great dealership !! The were here all the way, I was unable to pickup my RAV4 so they said, no problem and delivered it to me! I was impressed bec Great dealership !! The were here all the way, I was unable to pickup my RAV4 so they said, no problem and delivered it to me! I was impressed because I have been victim to,o, "we have your money and now, good luck to you!!" More

Excellent service All the staff were super attentive and helpful. I was there 3 hours and they made sure I was comfortable and in the know on what was going on with my All the staff were super attentive and helpful. I was there 3 hours and they made sure I was comfortable and in the know on what was going on with my vehicle. More

4RUNNER TRD Offroad I had a great experience purchasing my new 4Runner!! The salesman Ryan was very friendly and helpful. The entire staff helped make my purchase satis I had a great experience purchasing my new 4Runner!! The salesman Ryan was very friendly and helpful. The entire staff helped make my purchase satisfactory. More

Helpful and Patient! This was our first time to purchase a new vehicle and the staff was very friendly and helpful. Mr. Chavez answered all of our questions and walked us This was our first time to purchase a new vehicle and the staff was very friendly and helpful. Mr. Chavez answered all of our questions and walked us through each step from test driving, reviews, and then getting financed. We went in to all this with not so great credit and Mr. Corey literally worked all day on getting us financed where we needed to be. Not to mention, we have two young kids (5 and 1) that were getting very restless during the buying process and the staff all helped to keep them happy and occupied. We did not make this easy for them at all they made my dream car come true! We will definitely be back! More

Great Sales and Knowledge My husband and I have bought 2 new vehicles from Carlock in the last 6 months. Each time the sales dept. were very knowledgeable and didn't try to sel My husband and I have bought 2 new vehicles from Carlock in the last 6 months. Each time the sales dept. were very knowledgeable and didn't try to sell us anything other than we asked for. The finance dept. also worked very hard to get us the best rate. Ask for Kelley Crew and Corey Harper when you call. The duo are great!!! More

Chipped Paint Poor Service! I purchased my 2016 Toyota Highlander on November 16th! Everyone was so nice just to make a sale!!! Afterwards my husband noticed a 1 to 2 inch chip i I purchased my 2016 Toyota Highlander on November 16th! Everyone was so nice just to make a sale!!! Afterwards my husband noticed a 1 to 2 inch chip in paint...I have been given excuse after excuse for not being seen to fix this problem!! I am highly upset and I will NEVER SPEND MY MONEY AT TUPELO CARLOCK TOYOTA OR WOULD I RECOMMEND ANYONE TO GO THERE!! Seems that everyone is out to just make money off of you! More

Rude & Forceful The buying process was POSITIVE. I purchased a truck at a good price, and received a fair trade-in value as well. That's giving credit where it’s due. The buying process was POSITIVE. I purchased a truck at a good price, and received a fair trade-in value as well. That's giving credit where it’s due. The NEGATIVE came on the back end. They needed a title on my trade-in, a month after the deal, and treated me like an ex-con in the process even though I was cooperative. No tact whatsoever. I have no plans of ever doing business with them again, and I have no idea why anyone else would either. More

It's been a nightmare for 30 days!!! Traded my daughter's 2014 camry,for a 2012 audi she saw online for 17995,it was actually the owner of Carlocks wife's car,was screwed big time,only ha Traded my daughter's 2014 camry,for a 2012 audi she saw online for 17995,it was actually the owner of Carlocks wife's car,was screwed big time,only had it 32 day's it's now burning oil ,had to put oil in it the last time under 300mi,,my daughter paid 7000.00 down on the camry when she bought it ,now she's lost the money and stuck with a OIL BURNING CAR THAT'S GOING TO COST 5000 TO 6000 to fix ,little did we know we signed a Arbitration, which means we're screwed ,how any body ,especially the owner of the business which was his car can have a heart to do something like that to a 16 yr old girl is beyond me,please READ EVERYTHING YOU SIGN, sad for my daughter, but one goes around comes around cause I believe in Karma!!!! 11-1-2016 More