Carlock Toyota of Tupelo

I don’t recommend this car lot bc they upscale their prices on their vehicles. Then you are unable to trade out of the vehicle. They cheat people and they scam you. Don’t use this car lot. prices on their vehicles. Then you are unable to trade out of the vehicle. They cheat people and they scam you. Don’t use this car lot. More

Misleading prices on their website. Told me there was a “market adjustment” from the “final price” on their website. $5000 in my quote. You’d have to have more money than sense to purch Told me there was a “market adjustment” from the “final price” on their website. $5000 in my quote. You’d have to have more money than sense to purchase from them. More

I had the most pleasant car buying experience, not the first day but, I went back the next day and said I WANT HER!!!! Miss Debbie Flood! Because, the day before knowing that I wanted another Toyota went first day but, I went back the next day and said I WANT HER!!!! Miss Debbie Flood! Because, the day before knowing that I wanted another Toyota went to Carlock Toyota in Saltillo Mississippi and was met immediately but a salesman and his shadow, student salesman, but they couldn't answer the simplest questions didn't know a Corolla from a Camry etc etc etc. When Miss Flood walked by and immediately heard our conversation and answered all of my questions while looking for her customer! She was very knowledgeable and helped me from day one get the exact car I wanted at the right price even texting me in the evenings when I had questions. It only took about 3 to 4 days to finalize the sale and I've been delighted ever since. More

The salesman was very very pushy and racked up over 2k of maintenance charges that I "needed". I agreed to one of them and ended up having to wait over three hours for the service to be done, which I hadn't maintenance charges that I "needed". I agreed to one of them and ended up having to wait over three hours for the service to be done, which I hadn't counted on. I realized I had a coupon to my email and approached a man sitting at a desk to ask about how to use it. He didn't seem at all interested in answering my questions and told me to use it when I was about to pay, so I did. The salesman overseeing my services was visibly angered when I told him about the coupon and went on a five minute tirade about how I should have showed it to him when I first arrived and about how he hated coupons because they were taking money out of his pocket. This was after I, the customer, just spent almost 15 times the amount of cash that I anticipated to spend and had to spend 2 hours longer than anticipated waiting. Unless your car is under warranty, avoid this place at all costs. More

Very pushy salesman. They feel like they need to show you what's best for you instead of listening to what you want. After showing us the most expensive version of the ca They feel like they need to show you what's best for you instead of listening to what you want. After showing us the most expensive version of the car we were looking for, we told them we needed time to think. After telling this to the salesman he gets the manager to come out and be even more pushy. The way we were spoken to was disrespectful and unprofessional. More

The service department sucks I went in for a oil change and tire rotation with a coupon for 49.99 and was charged 86.00 with this coupon I question this person he well that’s what it came out to be I can and tire rotation with a coupon for 49.99 and was charged 86.00 with this coupon I question this person he well that’s what it came out to be I can knock off a few bucks he took off 6.00 and still charged 79.00 with the coupon that was not out of date and didn’t give me all the paper work that he suppose to have given me I didn’t start a Scene but I will be talking to someone else about it he can bank on that and I will not be going back I may just start buying my vehicles somewhere else More

I don’t understand why it takes three hours for a oil change. Every time. They need management. change. Every time. They need management. More

We received horrid service. After seeing the vehicle online, we went to see it and test drive. We were definitely interested and went to do paperwork. However, they jacked up th After seeing the vehicle online, we went to see it and test drive. We were definitely interested and went to do paperwork. However, they jacked up the price $7,000, saying the marketplace value went up since they updated the online price THE DAY BEFORE. How does the marketplace value jump 7k overnight?? They refused to tell us our interest rate or let us talk to a financial person. They were outright jerks. We were approved, even with the 7k increase, but the lack of transparency and unwillingness to answer any questions felt really scammy. Why would anyone sign a legal, binding contract agreeing to pay something when they don't even know the terms or interest rate? Go somewhere else. This place just wants to screw you over. More

Would not allow me to test drive a car and the gm refused to speak with me. to speak with me. More

Sales manager is a thief and then brags about it on social media W T F social media W T F More