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Carlock Nissan Of Jackson

Jackson, TN

3.6
81 Reviews

495 Vann Drive

Jackson, TN

38305

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Showing 81 reviews

December 01, 2016

2017 Nissan Versa Dominic Bass was awesome! He listened to me and helped me so much! He was very patient and amazing helping me get to my requirements on purchasing a n More

by Cassandra Pruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Martinez , Dominic Bass
Dec 09, 2016 -

Carlock Nissan Of Jackson responded

Dominic is a wonderful salesman. We are glad that you purchased your vehicle at our dealership! Thank you for your business!

November 10, 2016

Purchase of a 2016 Rogue SL My experience with Carlock Nissan was stress free and very professional due to a very gifted salesman by the name of Mark Dalton he made my purchase More

by Rogue sl
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dalton
Dec 09, 2016 -

Carlock Nissan Of Jackson responded

We are glad to hear that your purchase experience went great! Thank you for purchasing your vehicle with us.

October 29, 2016

Finally complete After searching for months for a dependable used car I finally found the perfect used car for my son. It is unbelievable what some people are trying t More

by Kenmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dalton
Dec 09, 2016 -

Carlock Nissan Of Jackson responded

Thank you for coming to Carlock Nissan and making a purchase. Mark is a great salesman. Thank you for your business.

October 20, 2016

Happy buyer I had been looking online for a Murano for several weeks. I had found a platinum edition that was perfect so my husband and I went to see it. We had a More

by DDouger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Oct 28, 2016 -

Carlock Nissan Of Jackson responded

Thank you for stopping by and making a purchase from Heather. Happy to hear you are loving your new Murano! We hope to see you again soon.

October 16, 2016

Awful customer service!!! I found a vehicle online for a great price. I talked to the internet team through several emails. They confirmed the vehicle was there and available f More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
Oct 21, 2016 -

Carlock Nissan Of Jackson responded

Amber, Sounds like you didn't have a great experience. All of our vehicles go through an inspection process. This was a fresh trade that was available, but apparently had just been checked out by a tech and was decided that the car was not in good enough shape for us to sell. We want to make sure all of our customers get a great vehicle and one that is reliable. It turns out this one was not. We would have hated to sell you something that would leave you on the side of the road once you drove off the lot. Hopefully you can understand that and come see us again for a car that we are comfortable selling. Thank you for stopping by.

October 08, 2016

Great service Dan'ya Brookw was our salesman, he based his sale on our needs and price range. He sold us a great used car exactly what we're looking for and the pri More

by Jes2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan'ya Brooks
Oct 28, 2016 -

Carlock Nissan Of Jackson responded

Thank you for coming to Carlock Nissan and making a purchase. Brooks is a great employee and great person to work with. We hope you will come back soon for service or when you are ready to purchase another vehicle. Thank you for your business.

September 01, 2016

wouldn't do business there I went to buy new vehicle. I found what I wanted. They told what they was going to give for trade. They try to low ball my Trade. I looked up online t More

by smart person
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
gus
Oct 28, 2016 -

Carlock Nissan Of Jackson responded

I hate that things didn't work out for you here. When you look up a trade online that's just a guide since they can't see your vehicle. We appraise our trades over a 250 mile radius with the help of a computer and that's how we come up with a value. I wish things would have worked out better. I hope you come see us again as we would love to earn your business.

August 29, 2016

this place rocks Came in looking at a used truck and left with a new Rouge, and my wife loves it. Will from here again. Best in Jackson More

by Billy Ates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginger Brumbelow
Dec 09, 2016 -

Carlock Nissan Of Jackson responded

Thank you for choosing to purchase your vehicle here at Carlock Nissan of Jackson. We hope you are enjoying your brand new Rogue!

August 29, 2016

Bait & Switch They tried to pull the old bait & switch game on me. Advertised a vehicle for one price, then jacked the price up $4500 when I went to buy it. It's More

by Garykhoyt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales rep and floor manager
August 12, 2016

Maintenance Went for oil change. Said that we had services that needed to be done. Charged about 1400 dollars. Got home and the back sliding door would not open. More

by Dissatisfied#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service center
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