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Carlisle Cadillac Buick GMC - Service Center

Carlisle, PA

4.4
519 Reviews

519 Reviews of Carlisle Cadillac Buick GMC - Service Center

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November 25, 2024

I've found them to be very honest and helpful. Originally had a wonderful buying experience here. I had to fix a few minor things (hose routing/air intake incorrectly mounted) after my last se More

by MKinPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for your kind words! We truly appreciate your trust in Carlisle Cadillac Buick GMC and your loyalty in choosing us, even from out of town. It's great to hear that you had a wonderful buying experience and that our service team helped you effectively. We strive to provide honest and helpful service, and we're glad to know we met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Carlisle Cadillac Buick GMC Team

September 06, 2024

Great service professional staff. The service was performing quickly and as promise. Highly recommended for all services More

by betsycrystalblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Carlisle Cadillac Buick GMC responded

Thanks, Betsy, for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

September 06, 2024

Made an appointment for 9am walked in and Mike took great care of me . The service department ROCKS Great job !!!! Keep up the great work !!!!! More

by vincentpatrick11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you, Vincent, for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

September 04, 2024

Walked in with a turn signal problem & was told the problem would be taken care of & within half an hour, the car was fixed & was ready to go ! Amazing....thank you ! Nice people took care of th More

by IH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Carlisle Cadillac Buick GMC responded

Thanks for sharing your thoughts about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

September 03, 2024

Upon reaching out to your dealership you took me in within an hour the mechanic listened to my concerns and diagnosed the problem swiftly Parts ordered and was able to get me back on the road the nex More

by sstevens7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaiti Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both Mechanics, One on Friday, one on Saturday
Sep 03, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 02, 2024

Great people, easy transaction, good intro to the car and overall great customer service. Very happy. More

by MARCUSWEICKEL
Recommend Dealer
Yes
Employees Worked With
Tom Cornman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Krupski, Laszlo Fogarasi
Sep 03, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you, Marcus! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Carlisle Cadillac Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

August 31, 2024

Great service. .just waited too long for an oil change. No place to set inside waiting room.. More

by andyklunk67
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you, Andy. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

August 30, 2024

I lost both of my front hub caps on the DC beltway. I just had my tires rotated two days before my trip... 9/9/24. I was contacted by Carlisle CBGMC and we talked about the situation. They supplied More

by brian.macwilliams70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you, Brian! We're thrilled to hear you had a fantastic experience with our team at Carlisle Cadillac Buick GMC. It's great to know that Michael and our staff could assist you with the hubcaps after your trip. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, The Carlisle Cadillac Buick GMC Team

August 26, 2024

Very good experience with them n would definitely go back when need another purchase n defenently would recommend to family n friends More

by giovanniscavone79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

August 23, 2024

More than a little disappointed in the car I purchased… used, but didn’t get the once over it should have before being actially presented to a customer. . a couple of things I did notice that were correc More

by markowitzj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aiden
Aug 23, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for sharing your experience with us. We appreciate your candor about the condition of the vehicle you purchased from Carlisle Cadillac Buick GMC. Your feedback regarding the detailing and inspection processes is valuable, and we take your concerns seriously. We understand that you expected a higher standard of presentation and preparation. Please know that we are committed to providing quality vehicles, and we would encourage you to reach out to us directly. We would like the opportunity to address your concerns and ensure a resolution. Thank you again for your feedback; it helps us improve our services moving forward. Sincerely, The Carlisle Cadillac Buick GMC Team

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