Carl Hogan Toyota
Columbus , MS
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Receptionist was very pleasant and accommodating. Seemed genuinely concerned that my visit was productive and timely. Provided answers to all my questions and concerns promptly genuinely concerned that my visit was productive and timely. Provided answers to all my questions and concerns promptly More
Very efficient service and Courteous and friendly staff. It is a pleasure to do business with friendly people who are concerned about you, and very much appreciated. It is a pleasure to do business with friendly people who are concerned about you, and very much appreciated. More
Service rep was attentive to my request and effectively met all of my needs with one exception, to be kept informed. Overall, a positive experience. Why go anywhere else! met all of my needs with one exception, to be kept informed. Overall, a positive experience. Why go anywhere else! More
This Dealership has a large inventory of vehicles to pick from and friendly staff. Buying experience was easy and fast. Salesman was very friendly and showed me all the features of the car I purchased before from and friendly staff. Buying experience was easy and fast. Salesman was very friendly and showed me all the features of the car I purchased before leaving the site. More
Good service had recall on vehicle took long time for them to call for appt but finally did, took my vehicle right in and took about two hours. Nicki nice and polite them to call for appt but finally did, took my vehicle right in and took about two hours. Nicki nice and polite More
Watched unmasked employees get in and out of my car. Not thrilled that the dealership isn’t concerned about our safety. Very disappointed in Carl hogan thrilled that the dealership isn’t concerned about our safety. Very disappointed in Carl hogan More
Nice, professional staff that are eager to assist customers. Then after getting a bill for $90.10 for a basic oil change. We knew why they were eager. After asking about the high price we were told i customers. Then after getting a bill for $90.10 for a basic oil change. We knew why they were eager. After asking about the high price we were told it was special oil and took several quarts. Other than that the visit was ok. More
I took my Highlander in for General servicing. Everyone was courteous and very efficient I was very pleased. Nikki was professional and made sure I understood what they had been done and what other servic was courteous and very efficient I was very pleased. Nikki was professional and made sure I understood what they had been done and what other services were needed More
Quoted 1 1/2 hr of labor to repair rear door release. I was told inside panels had to be removed. I’m not mechanically inclines and ordered kit on internet and repaired from outside in 15 min. Melting rele was told inside panels had to be removed. I’m not mechanically inclines and ordered kit on internet and repaired from outside in 15 min. Melting release cover should have been a recall; Many on web with same issue. More