Carl Hogan Toyota

A pleasing service experience Lana went the extra mile to make sure I recieved perfect service. She made calls to secure approval for warranty work and made sure I was kept infor Lana went the extra mile to make sure I recieved perfect service. She made calls to secure approval for warranty work and made sure I was kept informed of the status. I highly recommend her for an increase in pay! 😃 More

Tacoma purchase Jonnie Moore is the man. Buy your car from this guy he will take excellent care of you. Everyone I spoke with treated me with courtesy and respect. Jonnie Moore is the man. Buy your car from this guy he will take excellent care of you. Everyone I spoke with treated me with courtesy and respect. More

Quick & friendly service This was my first service on my Highlander, and I couldn't have been more pleased. Very friendly and answered all my questions. He even gave me hint This was my first service on my Highlander, and I couldn't have been more pleased. Very friendly and answered all my questions. He even gave me hints on how to keep cats off my SUV. More

Best experience we have ever had buying a vehicle. John Whitworth made it an easy , pleasant experience from start to finish. I would definitely reccomend this dealership. Everything was handled in a p John Whitworth made it an easy , pleasant experience from start to finish. I would definitely reccomend this dealership. Everything was handled in a professional, and timely manner. Thanks to all the gang at Carl Hogan Toyota! More

Racist manager and salesman Do not spend a dime here! Jonnie Moore and Chris Steed are racist. Jonnie shoved a black man and told him “get of my property xxxxxx”!!! What type of Do not spend a dime here! Jonnie Moore and Chris Steed are racist. Jonnie shoved a black man and told him “get of my property xxxxxx”!!! What type of customer service is that. Also, their response on Facebook was delivered poorly! Their PR needs to be fired because no one on their right mind would post something like that!!! Run Run Run! Black people take your money somewhere where people care! More

Quicker than predicted I would recommend CH Toyota to everyone, especially Lexus owners who do not want to travel all the way to Birmingham or Jackson. At my last visit, se I would recommend CH Toyota to everyone, especially Lexus owners who do not want to travel all the way to Birmingham or Jackson. At my last visit, service was completed in half the time expected. More

maintenance check They checked my car and made the recommendations for the amount of mileage on my car. Work was performed and the complimentary car wash was given. They checked my car and made the recommendations for the amount of mileage on my car. Work was performed and the complimentary car wash was given. Upon returning home, we received in the mail delivery, a coupon for $25 off if one spent from $250-$499 on repairs, our bill was over $400. I was upset that we weren't aware of the mail out nor was it mentioned when we paid the bill. So, I called the dealership and spoke to the lady who had previously helped us, after she spoke with her manager I was told to bring the card in and it would be taken care of. That's good service too! More

A/C and brake service Outstanding customer service and excellent technician knowledge on working on my porsche. Will gladly continue doing service business here. Great com Outstanding customer service and excellent technician knowledge on working on my porsche. Will gladly continue doing service business here. Great communication and reasonable service charges for the nature of my vehicle. More

Service Writer was wonderful The young lady that helped my wife and daughter yesterday was very nice and my wife said it was the best service experience she had ever had. My wife The young lady that helped my wife and daughter yesterday was very nice and my wife said it was the best service experience she had ever had. My wife and daughter actually brought in two Toyotas for routine maintenance at the same time yesterday. More

GREAT CUSTOMER SERVICE All of the staff at the dealership were great from being greeted by the receptionist to the ease of purchasing and financing my vehicle ..very helpful All of the staff at the dealership were great from being greeted by the receptionist to the ease of purchasing and financing my vehicle ..very helpful staff More