
Carl Hogan Toyota
Columbus , MS
Filter Reviews by Keyword
By Type
Showing 207 reviews
Prompt courteous Always treated well service excellent coffee hot no donuts but probably asparagus better for you, but seriously I am always treated very well and kept Always treated well service excellent coffee hot no donuts but probably asparagus better for you, but seriously I am always treated very well and kept up to date on service More
Quality Service, Friendly People I have confidence in them when they tell me what needs to be done to my vehicles. I know that the Toyota parts are exactly what Toyota designed for m I have confidence in them when they tell me what needs to be done to my vehicles. I know that the Toyota parts are exactly what Toyota designed for my vehicle. More
Extreme Car Repairs The Asst. Service Mgr Karenda was very attentive, knowledgeable and overall timely and sensitive to my needs. She explained what would be entailed in The Asst. Service Mgr Karenda was very attentive, knowledgeable and overall timely and sensitive to my needs. She explained what would be entailed in the repairs and offered me the best options. The repairs were completed timely. I would recommend her to others seeking service at Carl Hogan. More
2018 Tacoma was looking for a specific tacoma they did not have and there were also 2 trades in the deal that needed to be considered before I could move forward. was looking for a specific tacoma they did not have and there were also 2 trades in the deal that needed to be considered before I could move forward. They took the arrangement and financially made it a deal I could accept including finding the vehicle I wanted. More
everyone was very nice and courteous. I'm very glad the service department is staying open on Saturdays. it accomadiates working people. the service man explained all to me which was very I'm very glad the service department is staying open on Saturdays. it accomadiates working people. the service man explained all to me which was very helpful. More
Great Service I pulled into the service bay after 3 in the afternoon with a dying alternator. Nikki came out to get my information. From the outset, her attitude I pulled into the service bay after 3 in the afternoon with a dying alternator. Nikki came out to get my information. From the outset, her attitude was "whatever you need, we'll make it happen" and SHE DID! Fantastic customer service! Joshua Ferguson gave me a ride home. There was good communication from Nikki, and I was able to pick up the car by closing time. Truly the best customer service I have experienced in a while. Thank you More
Happy Happy Happy! My experience with Carl Hogan has always been good. This is the 5th car we have bought. The 4Runner is an excellent means of transportation. This is t My experience with Carl Hogan has always been good. This is the 5th car we have bought. The 4Runner is an excellent means of transportation. This is the family’s 5th 4Runner. That speaks for itself. More
Service problems adequately resolved. Had battery change & remote battery change. Dropped car off @8:30am. Called back @2:30pm or so to check on status of unit as not yet heard back. They Had battery change & remote battery change. Dropped car off @8:30am. Called back @2:30pm or so to check on status of unit as not yet heard back. They checked & said it was ready. Picked unit up no problems. Vacuuming the front floorboards would have been nice. I was overall satisfied w/my service experience. More
great service Lana was great, she waited on me promptly and she told me she was going to take care of me and she did. At the end she went over all my paper work wi Lana was great, she waited on me promptly and she told me she was going to take care of me and she did. At the end she went over all my paper work with me. More
Service Department I scheduled an oil change, tire rotation, cabin air filter, and blinker bulb replacement for 10:00 on a busy Saturday. Joey was waiting for me as I dr I scheduled an oil change, tire rotation, cabin air filter, and blinker bulb replacement for 10:00 on a busy Saturday. Joey was waiting for me as I drove into the service area. In at 10 - out at 10:50. Great service department! More