Carl Hogan Toyota
Columbus , MS
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Happy Happy Happy! My experience with Carl Hogan has always been good. This is the 5th car we have bought. The 4Runner is an excellent means of transportation. This is t My experience with Carl Hogan has always been good. This is the 5th car we have bought. The 4Runner is an excellent means of transportation. This is the family’s 5th 4Runner. That speaks for itself. More
Service problems adequately resolved. Had battery change & remote battery change. Dropped car off @8:30am. Called back @2:30pm or so to check on status of unit as not yet heard back. They Had battery change & remote battery change. Dropped car off @8:30am. Called back @2:30pm or so to check on status of unit as not yet heard back. They checked & said it was ready. Picked unit up no problems. Vacuuming the front floorboards would have been nice. I was overall satisfied w/my service experience. More
great service Lana was great, she waited on me promptly and she told me she was going to take care of me and she did. At the end she went over all my paper work wi Lana was great, she waited on me promptly and she told me she was going to take care of me and she did. At the end she went over all my paper work with me. More
Service Department I scheduled an oil change, tire rotation, cabin air filter, and blinker bulb replacement for 10:00 on a busy Saturday. Joey was waiting for me as I dr I scheduled an oil change, tire rotation, cabin air filter, and blinker bulb replacement for 10:00 on a busy Saturday. Joey was waiting for me as I drove into the service area. In at 10 - out at 10:50. Great service department! More
another great job brought my truck in for a battery problem- wasn't holding a charge. was told it was an alternator. Lana then explained my options and the cost of ea brought my truck in for a battery problem- wasn't holding a charge. was told it was an alternator. Lana then explained my options and the cost of each option. the part had to be ordered so l was going to go home and come back in the morning after the part arrived. As I got in to leave she asked if I would mind leaving my truck and she would have a loaner for me later that afternoon. I said Ok and one of the technician drove me home. I later decided that I did not need the loaner and told her when she called me to tell me the loaner was ready. She then said she would call me in the morning when it was ready. Great service, Great people to deal with and Lana was especially helpful in explaining my options and offering me a loaner if needed. More
Very pleased with my purchase! Awesome sales service! Highly recommended:) The sales staff is friendly and ensured that the process was smooth. I purchased the 2018 Highlander and c Awesome sales service! Highly recommended:) The sales staff is friendly and ensured that the process was smooth. I purchased the 2018 Highlander and couldn't be more pleased!! More
Satisfied Very informative, helpful and knowledgeable staff Friendly service as well as seemingly concerned about your needs and wants for a vehicle. Willin Very informative, helpful and knowledgeable staff Friendly service as well as seemingly concerned about your needs and wants for a vehicle. Willing to work with you to be sure you are satisfied More
Great people at Carl hogan Our sales lady Tawana was very knowledgable about the Camry we were looking at and very respectful but best of all very honest. I will go back to do b Our sales lady Tawana was very knowledgable about the Camry we were looking at and very respectful but best of all very honest. I will go back to do buisiness. More
Quick Service Rarely do you have to wait even if you drop in without an appt., They are courteous and professional and friendly. Check out is always quick and easy Rarely do you have to wait even if you drop in without an appt., They are courteous and professional and friendly. Check out is always quick and easy as well. More
Great employee service I have been getting my 2011 Toyota. Camery serviced there every since I bought it there. I was welcomed with a great greeting. When I told the young I have been getting my 2011 Toyota. Camery serviced there every since I bought it there. I was welcomed with a great greeting. When I told the young man what I was there for he explained what would be done and also that if any other services would be needed that he would return and let me know. When all was finished I can say that I was very appreciative of the customer service as what I was given. More