Carl Hogan Toyota
Columbus , MS
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Service department I had an extremely helpful person, Joey, who helped me understand what was going on in my car. He checked in me the entire time that I had to wait. He I had an extremely helpful person, Joey, who helped me understand what was going on in my car. He checked in me the entire time that I had to wait. He further explained what had happen, and what to look for in case of any other problems. I re appreciate how much time he spent with me and the professionalism that was shown. More
Great people in the service department Recently had to have my engine replaced. The staff in the service dept did an outstanding getting the car up and running again and kept the work with Recently had to have my engine replaced. The staff in the service dept did an outstanding getting the car up and running again and kept the work within the budget. I will use them again More
They are very easy to work with The sales people that I dealt with were some of the best most courteous and helpful that I have had the privilege of dealing with The sales people that I dealt with were some of the best most courteous and helpful that I have had the privilege of dealing with More
GREAT SERVICE!!!!!!!!!!!!!!!! THIS IS ONE OF THE BEST DEALERSHIP FOR SALES OR SERVICE. EVERYTHING AND EVERYONE WAS GREAT. FROM THE SERVICE WRITER TO THE CASHIERS IN THE OFFICE THIS IS ONE OF THE BEST DEALERSHIP FOR SALES OR SERVICE. EVERYTHING AND EVERYONE WAS GREAT. FROM THE SERVICE WRITER TO THE CASHIERS IN THE OFFICE More
Prompt courteous Always treated well service excellent coffee hot no donuts but probably asparagus better for you, but seriously I am always treated very well and kept Always treated well service excellent coffee hot no donuts but probably asparagus better for you, but seriously I am always treated very well and kept up to date on service More
Quality Service, Friendly People I have confidence in them when they tell me what needs to be done to my vehicles. I know that the Toyota parts are exactly what Toyota designed for m I have confidence in them when they tell me what needs to be done to my vehicles. I know that the Toyota parts are exactly what Toyota designed for my vehicle. More
Extreme Car Repairs The Asst. Service Mgr Karenda was very attentive, knowledgeable and overall timely and sensitive to my needs. She explained what would be entailed in The Asst. Service Mgr Karenda was very attentive, knowledgeable and overall timely and sensitive to my needs. She explained what would be entailed in the repairs and offered me the best options. The repairs were completed timely. I would recommend her to others seeking service at Carl Hogan. More
2018 Tacoma was looking for a specific tacoma they did not have and there were also 2 trades in the deal that needed to be considered before I could move forward. was looking for a specific tacoma they did not have and there were also 2 trades in the deal that needed to be considered before I could move forward. They took the arrangement and financially made it a deal I could accept including finding the vehicle I wanted. More
everyone was very nice and courteous. I'm very glad the service department is staying open on Saturdays. it accomadiates working people. the service man explained all to me which was very I'm very glad the service department is staying open on Saturdays. it accomadiates working people. the service man explained all to me which was very helpful. More
Great Service I pulled into the service bay after 3 in the afternoon with a dying alternator. Nikki came out to get my information. From the outset, her attitude I pulled into the service bay after 3 in the afternoon with a dying alternator. Nikki came out to get my information. From the outset, her attitude was "whatever you need, we'll make it happen" and SHE DID! Fantastic customer service! Joshua Ferguson gave me a ride home. There was good communication from Nikki, and I was able to pick up the car by closing time. Truly the best customer service I have experienced in a while. Thank you More