Carl Hogan Toyota

Unprofessional I went to this dealership for a routine maintenance as I normally do. I’ve never had a poor experience before, however this particular visit, the serv I went to this dealership for a routine maintenance as I normally do. I’ve never had a poor experience before, however this particular visit, the service advisor, Robert, was very unprofessional. He began to talk about alcohol to me. As I was leaving, he was kneeling outside the door to the service dept. He advised me that he didn’t like his wife anyway and invited me to go drinking with him. I told him I wasn’t interested and that I have a boyfriend. I feel this behavior is very unprofessional and unwarranted and should not be tolerated. More

Carl Hogan Toyota experience Prompt and courteous sales person. Knowledgeable about product and answered all of our questions. Prices met or were better than we had anticipated. Prompt and courteous sales person. Knowledgeable about product and answered all of our questions. Prices met or were better than we had anticipated. Purchase process was simple and direct with no surprises. As far as the personnel at the dealership we were favorably impressed. The facility is showing some age. Ceiling tile discoloration and exposed cables in office spaces. Probably not a hazard but astheticly distracting. More

Best experience we've ever had when buying a new vehicle. They were very helpful and nice. They made the whole experience enjoyable and didn't try to low ball us on our trade in and gave us the best price on They were very helpful and nice. They made the whole experience enjoyable and didn't try to low ball us on our trade in and gave us the best price on the new vehicle that we had received from any other dealership by $500. More

The entire time I felt pressured to buy what I didn’t want. I felt pressured by the salesman and the finance manager to buy a newer model car that was more expensive than I planned to spend. I knew what my bud I felt pressured by the salesman and the finance manager to buy a newer model car that was more expensive than I planned to spend. I knew what my budget was but they weren’t concerned with that at all. Then I finally choose the cheapest car with the lowest mileage that I could afford with a fairly decent interest-rate and they jacked up the price on the contract. The car was priced at $13,000 something and I was charged $14,999. With dealership fees, taxes, interest, etc I’m now paying $19,000 for my car! Ridiculous More

What sold the car The salesperson, Tawania Hollins was very knowledgeable and professional. The car itself is great, but the experience with Tawania was virtually painl The salesperson, Tawania Hollins was very knowledgeable and professional. The car itself is great, but the experience with Tawania was virtually painless compared to other buying experiences we have had at dealerships. She gets the credit for the sale made on our first and only day of shopping. More

Always good I always receive good service and have gotten 2 vehicles no problems and they always follow up. I would recommend this dealership and will continue to I always receive good service and have gotten 2 vehicles no problems and they always follow up. I would recommend this dealership and will continue to long as I feel I'm getting a deal and great service. More

Everything was very pleasant I couldn't ask anyone to be more helpful. Tony was great. The manager was helpful. The whole stag was great. I found it easy to deal. With the dealers I couldn't ask anyone to be more helpful. Tony was great. The manager was helpful. The whole stag was great. I found it easy to deal. With the dealership. More

Service On time, courteous, and thorough.got me in and out in a timely fashion. This is my second purchase from Carl Hogan and no problems at all. On time, courteous, and thorough.got me in and out in a timely fashion. This is my second purchase from Carl Hogan and no problems at all. More

Stanly The salesman, Robert Jameson, was so helpful and friendly that we immediately decided we wanted to buy from him. He had both the car and truck we want The salesman, Robert Jameson, was so helpful and friendly that we immediately decided we wanted to buy from him. He had both the car and truck we wanted in stock, went with us for test drive,and explained everything clearly More

Reliable, friendly service My Rav4 has been serviced at this dealership since 2008. Their consistently good care has kept my car in excellent shape, and I do not hesitate to rec My Rav4 has been serviced at this dealership since 2008. Their consistently good care has kept my car in excellent shape, and I do not hesitate to recommend the service department to anyone who wishes their Toyota vehicle to be kept in good working order. Karenda Hill is always friendly, attentive, and helpful, committed to customer satisfaction. Mike Hines is an excellent mechanic that I trust when I have any questions or concerns. More