
Carl Burger Dodge Chrysler Jeep RAM World
La Mesa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Please do not go there! This place is extremely unprofessional and they have awful customer service. In 2017 I was pressured into buying a car that I did not even want; I am This place is extremely unprofessional and they have awful customer service. In 2017 I was pressured into buying a car that I did not even want; I am a young adult female and was surrounded by men who would not take no as an answer and stood in front of me when I tried to leave. I was crying and so uncomfortable. No matter how many times I said no, they wouldn't take it. I was scared, uncomfortable, and felt like I had no other option so I bought the car. The car itself (200 Chrysler) is awful. It has had many recalls and does not drive smoothly. When i bought the car I was told it had a brand new battery etc. everything was new etc.. While I was signing the documents, the guy asked if I wanted a warranty. Same as earlier, I said no numerous times but sales being sales, he continued on an said it is only $20 extra a month for full coverage, bumper to bumper. Now fast forward to 3 weeks ago and my car battery has died. I had to have my car towed there and it has been sitting there not serviced since. The warranty does not cover battery. So I guess the battery isn't apart of the car lol since they said "bumper to bumper, everything is covered" I have not even had the car for 2 years and the $269 battery is not covered by the warranty. The guy in finance since it's probably from 2015 since that's the year of your car. That's only 3 years and the battery is dead. Battery's should last 5-7 years... this place is a joke. Throughout the last 3 weeks, I have left 10 voicemails for managers, multiple sales people and finance employees and not one returned my call. SO PLEASE DO NOT GET THE WARRANTY!!!! If you do, get everything they say in writing! Their service department isn't bad but the sales/finance are ruthless and if you are female they will take advantage of you. More
An Amazing Experience I had an Amazing experience buying my first car. He took his time with us. Helped us picked the right car that was suitable for our family. Thank you I had an Amazing experience buying my first car. He took his time with us. Helped us picked the right car that was suitable for our family. Thank you Mr. Mahoozi for an amazing experience. More
Bought new 2018 Charger RT Purchase was good but finance guy kept pressing on options which I never get. He pressed on the swatt/kar system saying if I can include it at no incr Purchase was good but finance guy kept pressing on options which I never get. He pressed on the swatt/kar system saying if I can include it at no increase in your payments I said fine. Then when I go to sign my payments are fine but he manipulated it to acutual increase what I was financing by 817 and I called him out. If no increase on payment though didn’t disclose an actual increase till I called it out. Very disceptive. He said I could re do it all but now would take more time as it 9pm and need to remove. I felt manipulated and disrespected. I have it. Though I don’t believe this was good and feel it was very shady of a practice. Filling my initial review I was uncomfortably confronted about my review from Mike in finance as if I was wrong for my review and it was my misunderstanding? Following day mistariously my finance rate went up after signing contract, really? Ok, went to my bank and got loan and paid dealer off right there and then. Only after the fact did I realize that I paid for the gap on there loan which should have been reduced. Now after only one day and never signed new loan at higher rate was told it was entered into the system and have to wait 8 weeks to get back my refund. Really how is that when I didn’t re sign there higher rate rather paid in full? How does that get into the system in the first place. Shady and somewhat retaliated for review I think. Hopefully nothing further shady and I get all of my refund. Will be hopeful but because of this experience in finance I will not return to this dealer. Too bad as really nice car. Happy with car and sales team but not the close out. I have bought over 30 cars so I know what am doing and felt finance is shady, deceptive and not disclosing all information up front. Example would be is told “I” get paid under the satellite tracking if car not recovered. Not true, I don’t get paid. Only after my insurance pays me out, the product pays out the short fall of the price and only pays it to a dealer to where I would buy a vehicle and not directly to me. Very good lessons learned on my part and validates my reasons for not purchasing add ons. I will not return even for oil change or recommend to others. Interesting thing is I probably won’t get any feeback or if I do, it probably will be inline with Mike’s as I misunderstand something. Hoping I get my $800.00 back but maybe it will get lost somewhere now that I updated my review? Al Rein More
No nonsense straight dealing These guys are right up front about the real price of the cars. No annoying dealer games encountered here, I just bought my third vehicle from Carl These guys are right up front about the real price of the cars. No annoying dealer games encountered here, I just bought my third vehicle from Carl Burger and that's the first place I'll go if I ever need another one. More
Grand Cherokee They kept their word on the price and didn’t try to sneak in a bunch of taxes and fees later. We drove in from out of town and were in and out inunder They kept their word on the price and didn’t try to sneak in a bunch of taxes and fees later. We drove in from out of town and were in and out inunder two hours after texting and talking on the phone beforehand. Good people. More
Great experience My experience at Carl Burger was great. The salesman Raul was energetic but not pushy and was very knowledgeable about the vehicles I was interested i My experience at Carl Burger was great. The salesman Raul was energetic but not pushy and was very knowledgeable about the vehicles I was interested in. The sales manager Gary made the financial aspect of my purchase simple. I would definitely purchase another vehicle with them. More
Purchasing of a new vehicle I found this dealership to carry more variety of new cards than other dealers in San Diego and selling price was reasonable. Also, the salesman was ve I found this dealership to carry more variety of new cards than other dealers in San Diego and selling price was reasonable. Also, the salesman was very courteous and cooperated the entire time. More
Great service, great experience Thank you so much! This was truly the easiest buying experience I have ever had. The Ram 1500 is beautiful, fairly priced and made all the difference Thank you so much! This was truly the easiest buying experience I have ever had. The Ram 1500 is beautiful, fairly priced and made all the difference to my parents! Thank you so much! More
Awesome experience! My experience with your dealership to include your salesman, Mr. Rafa was awesome! I knew exactly the car I was intetested in and placed a call to con My experience with your dealership to include your salesman, Mr. Rafa was awesome! I knew exactly the car I was intetested in and placed a call to confirm availability. Mr. Rafa answered the phone and confirm my desired vehicle was available. Within the next 10 minutes, I met Mr. Rafa and my vehicle. Mr. Rafa was very professional and courteous! More
Quick and Easy I had been in search for and SRT and a great deal for a while. Dave at Carl Burger, allowed us to have a great experience; super quick and easy. Ever I had been in search for and SRT and a great deal for a while. Dave at Carl Burger, allowed us to have a great experience; super quick and easy. Everyone was very friendly. Thanks David! More