Carl Burger Dodge Chrysler Jeep RAM World

2015 Jeep Grand Cherokee Diesel This is not the first vehicle I have bought or had serviced at this dealership. Yesterday I took my vehicle there for service. Sean Gray was great, This is not the first vehicle I have bought or had serviced at this dealership. Yesterday I took my vehicle there for service. Sean Gray was great, answered all of my questions, and addressed all concerns regarding my vehicle. This vehicle is new to the service personnel, I am hoping they can figure out what the flashing message is before it becomes more problematic. Overall, I would rate this dealership and their personnel as excellent. They have always provided good care and service. More

transmission issues My car was not changing gears and stalling. Due to excellent service my car received a total overhaul of the transmission. Fixed all issues and driv My car was not changing gears and stalling. Due to excellent service my car received a total overhaul of the transmission. Fixed all issues and drives great . More

express lane service was great!!! Vanessa Bennett did a great job getting done what i needed, extremely quick, thank you. I will be returning for my multi oil change and tire rotation Vanessa Bennett did a great job getting done what i needed, extremely quick, thank you. I will be returning for my multi oil change and tire rotation package i purchased at a great price. More

Friendly Service Frank Perez is the service writer that helped me with my issue. When I arrived I was greeted with a smile and how can he help not with the impression Frank Perez is the service writer that helped me with my issue. When I arrived I was greeted with a smile and how can he help not with the impression he was being inconvenienced when your the one dropping off a car and wondering how long. He got right to the questions of concern and took care of the paper work and got me on my way. The best part was the call in the afternoon with the update and not me trying to get a hold of him. I have to say this was one of the best experiences of dropping off a vehicle for service. More

Joe is the man! First time car buyer here, joe geitani Was super helpful. I told him what I wanted and the price range I was looking at and he made it happen! Super First time car buyer here, joe geitani Was super helpful. I told him what I wanted and the price range I was looking at and he made it happen! Super quick! I would go back in a heartbeat! Thanks Joe! Also he was very patient! And not pushy like other dealers. More

First Time Buyers Me and my girlfriend went in to look at a used Scion TC we found on Cars.com and we were greeted by Fernando G. which took us on our test drive, he wa Me and my girlfriend went in to look at a used Scion TC we found on Cars.com and we were greeted by Fernando G. which took us on our test drive, he was really helpful and friendly. When we finally decided we were going to buy the car but we couldn't figure out how much of a down-payment we could afford to put on the car, Fernando helped as much as he could then called the floor manager David, he was also extremely friendly and helpful. David helped us get the car with no down-payment and we walked out with a great deal, he locked in our price to make sure our monthly payments would not go up for any reason. After sitting down with Fernando V. (also polite and helpful) in the finance dept. we came to find out that our APR rate had gone up (because we are first time buyers), but to our relief he spoke with the sales dept. to further lower the original price on the car so our monthly payments wouldn't go up because of the higher APR rate. I was extremely pleased with the service we received at Carl Burgers. I would definitely recommend this place to a friend, as a matter of fact we plan on buying another car from them soon. More

Oil Leak My 2014 Charger was leaking oil so I dropped it off at the service dept. I was given a rental car and was told the repair may take more than one day My 2014 Charger was leaking oil so I dropped it off at the service dept. I was given a rental car and was told the repair may take more than one day because of parts avaiabilty. Dave Garcia kept me informed of the repair progress each day and all work was completed under warranty. I am very pleased with the repairs and service. More

Faulty Oil Pressure Sensor Malfunction indicator light on in dash. I contacted service advisor Sean Gray who directed me to the dealership so he could analyze the problem. Sean Malfunction indicator light on in dash. I contacted service advisor Sean Gray who directed me to the dealership so he could analyze the problem. Sean diagnosed the problem within minutes and scheduled the repair. Sean's friendly, personal and professional demeanor as well as his expertise in these matters is a great benefit to this dealership and to the customers he serves. Very happy! Great service from Sean More

"Best experience buying a vehicle" Barrett was my initial contact (recommended by my daughter). He was extremely helpful and walked me thru the whole process gladly answering my questi Barrett was my initial contact (recommended by my daughter). He was extremely helpful and walked me thru the whole process gladly answering my questions and placing the order for my truck. Jeff ("Gibson") assisted me when the truck arrived, arranging for it to be picked up and answering my questions. The day I picked up the truck he had all the paperwork ready, showed me the truck and again answered all questions so I could get on the road. Bennett made the financial dealings a piece of cake. Again all questions were answered. All in all, it was the easiest experience I've had buying a vehicle. Kudos to all 3 of them. And to anyone who I didn't personally meet that prepared the truck for me to take. A sincere thank you for the experience. More

Car buying experience. I wanted to replace my car with a newer front engine rear drive sedan and Javier Fierro geeted me upon my arrival and showed me what was availible. I I wanted to replace my car with a newer front engine rear drive sedan and Javier Fierro geeted me upon my arrival and showed me what was availible. I chose a One yesr ols 2014 Charger at a decent price. Mike in finance was also very helpful in getting a payment that I could live with. I like the service and professionalism of your staff. I would recommend Carl Burger dealership ti my friends and family. More