Carl Burger Dodge Chrysler Jeep RAM World

Great service! David Garcia is my Service Advisor. He is the best. He takes care of my 2011 Dodge Ram 2500. Very professional and honest. A great asset to the Carl B David Garcia is my Service Advisor. He is the best. He takes care of my 2011 Dodge Ram 2500. Very professional and honest. A great asset to the Carl Burger Service Department. More

Fast Deal, Professional Service and Great Price!!!!! In search of a 370Z!!!!! Searching the internet I came across the car I was looking for. After shopping for weeks and finding cars at other dealership In search of a 370Z!!!!! Searching the internet I came across the car I was looking for. After shopping for weeks and finding cars at other dealerships, I found that when I called or stop by they no longer had the car. This was not the case when I called Carl Burger in La Mesa. I spoke with Sam Potres who confirmed they had the car and he would hold it until I get there. What that actually meant is that he moved the car off the main lot in another location so other would not see it, because I had called and said I was on my way. This is one of the things that blew me away! I arrived there and asked for same and within seconds he rolls out with the car, ready for a test drive. On the drive Sam was very knowledgable of the vehicle and explained all the features and benefits of buying a car form CB World. The car was recently marked down and had the price painted on the windshield, no hassle no games. I mentioned to Sam that I was on a time crunch and need to do the deal and drive away in one, max two hours. Sam partnered with his team mainly Fernando and I drive away in my new 370Z in one and a half hours, FANTASTIC!!!!!! I was really impressed with the price, professionalism and service. A local dealer with great service, who appreciate your business. Oh and by the way, they have a custome for life! More

Trading in current car Gibson and Natty were excellent, responded immediately to my email inquiries. I would recommend them to anyone. Gibson made the process smooth and ent Gibson and Natty were excellent, responded immediately to my email inquiries. I would recommend them to anyone. Gibson made the process smooth and entertained during the wait. More

Carl Burger World Sales Team My car buying experience was handled professional every step of the way by every Carl Burger Employee! I love my new hassle free, no pressure to buy My car buying experience was handled professional every step of the way by every Carl Burger Employee! I love my new hassle free, no pressure to buy vehicle!!!! More

How Can I Assist You? Five words every customer wants to hear are "how can I assist you"? Andre Broutin and Priscilla Montano go out of their way to assist the customer. Five words every customer wants to hear are "how can I assist you"? Andre Broutin and Priscilla Montano go out of their way to assist the customer. And in response, I want to say "thank you." More

Making things happen! I had to go in for a dreaded recall on my 2014 Jeep Grand Cherokee but my service representative, Andre Broutin, got me in and out in the blink of an I had to go in for a dreaded recall on my 2014 Jeep Grand Cherokee but my service representative, Andre Broutin, got me in and out in the blink of an eye. He was friendly, courteous and exceptionally processional. I was most impressed. More

Terrible experiences with service department and warranty I had a PCU go bad on my 2005 Grand Cherokee in 2/2014 and their folks performed a replacement (new parts and labor) for $1100. I paid the premium I had a PCU go bad on my 2005 Grand Cherokee in 2/2014 and their folks performed a replacement (new parts and labor) for $1100. I paid the premium of their service costs, as I trusted your dealership to do an excellent job-- I always had a great experience with the 3 cars I had purchased from Carl Burger in the late 90s / early 2000s. After myself and my mechanic spoke to their parts and service people, the following occurred: 1) I was informed I couldn't be sent my receipt, and they couldn't honor it without an original receipt. I dug through my old paperwork and (eventually) found it, and provided it to my local mechanic. 2) After asking how long the warranty is good for, I was informed 2 years. When it was mentioned it was an early 2014 purchase, I was told it was a 1-year warranty. Now, this ECU/PCU has 4400 miles on it. Not a typo, 4400. I've been given the runaround all day from their junior level people, passed from one useless droid to another, all denying the ability to do anything about the change in warranty. Seems like no matter who you talk to, they need to contact someone else to find out if they can do it. Now I've got to call the BAR and go through the pain of having the case assessed-- it'll take weeks before this is resolved. If you take your car there for service, expect the same. Stay away from this place. More

feeling like a valued customer! What a pleasant surprise! I came in defeated, they Listened to my concerns & questions.I left with a smile & a car I love & can afford! What a pleasant surprise! I came in defeated, they Listened to my concerns & questions.I left with a smile & a car I love & can afford! More

Excellent Service Each and every time I visit Carl Burger, I seek Ociel Valentinez for his superior knowledge and outstanding customer service. He has been extremely h Each and every time I visit Carl Burger, I seek Ociel Valentinez for his superior knowledge and outstanding customer service. He has been extremely helpful and a very intelligent individual who listens to my needs and upon completion of the service, exceeds my expectations. More

Great Dealership Great customer service, quality of work. Jason Barraza helped my family and I qualified for a new 2015 Dodge Dart. Salesman will try to help you with Great customer service, quality of work. Jason Barraza helped my family and I qualified for a new 2015 Dodge Dart. Salesman will try to help you with everything they can, price, deals, etc... I Really recommend this Dealership. More