Carl Black Chevrolet Buick GMC - Service Center
Kennesaw, GA

49 Reviews of Carl Black Chevrolet Buick GMC - Service Center
Awesome! I came in for service and found a vehicle I wanted and bought it that morning. I traded in a Buick and bought a GMC. I came in for service and found a vehicle I wanted and bought it that morning. I traded in a Buick and bought a GMC. More
My review of Carl Black Excellent customer experience from the Service department as always. Andre Grammar provides excellent service and detailed explanation of service nece Excellent customer experience from the Service department as always. Andre Grammar provides excellent service and detailed explanation of service necessary to keep your vehicle on the road. The Sales department - Sapphire and especially Lamar Yarborough provided excellent service and assistance in getting me into a new vehicle as did Frank Madonna who handled the financial part. More
Miserable experience - start to finish I know that every car dealership can be shady from time to time, but these guys are just plain rotten lying xxxx. They refuse to honor warranty items, I know that every car dealership can be shady from time to time, but these guys are just plain rotten lying xxxx. They refuse to honor warranty items, like scheduled oil changes, even when I have documents proving they are still valid. They claimed all of the oil changes had been used (my document stated 3 were included, they said their "system" stated it should be two); they said the first two had been used BEFORE THE TRUCK HAD 3000 miles on it! WTH? When I called them out on it, they knew they'd been busted, but they wouldn't budge. DO NOT PURCHASE A VEHICLE HERE! More
Service Center has been very Professional Carl Black is easy to deal with and schedule appointments with. They offer quick turn around on repairs and service. I have been very pleased with the Carl Black is easy to deal with and schedule appointments with. They offer quick turn around on repairs and service. I have been very pleased with them over the last decade. More
ARGUMENTATIVE - GO ELSEWHERE! 25 YEARS I HAVE BEEN DOING BUSINESS AT CARL BLACK GMC KENNESAW - NO MORE, EVER! THEY REFUSED TO WARRANTY A 2017 GMC YUKON XL 4X4.... 25 YEARS I HAVE BEEN DOING BUSINESS AT CARL BLACK GMC KENNESAW - NO MORE, EVER! THEY REFUSED TO WARRANTY A 2017 GMC YUKON XL 4X4.... More
Best experience ever Please go out if you need a car I met Richard and he's amazing he had answers to all my questions and most of all I walked away satisfied Please go out if you need a car I met Richard and he's amazing he had answers to all my questions and most of all I walked away satisfied More
Customer Service I enjoyed coming to the Dealership. Richard was very professional and helpful to us. We came to look at cars for our daughter Graduation!! If you're l I enjoyed coming to the Dealership. Richard was very professional and helpful to us. We came to look at cars for our daughter Graduation!! If you're looking for a great Dealership and very professional people, this is the place for you!! More
Outstanding customer service experience I came in to service a vehicle that my mother owns, Richard assisted me for I didn't know where to go... he answered all of the questions that I had i I came in to service a vehicle that my mother owns, Richard assisted me for I didn't know where to go... he answered all of the questions that I had in regards to purchasing my own vehicle as well as questions I had regarding the company and my mothers car - when I'm finally ready to purchase my new car, he's the guy that I'm going to see ... keep up the great work Richard & Carl Black Chevrolet More
Richard Priester Very dedicated and a hard worker!! Makes sure you are completely satisfied before you drive off the lot!! I always refer customers to him!!! Best s Very dedicated and a hard worker!! Makes sure you are completely satisfied before you drive off the lot!! I always refer customers to him!!! Best salesman at Carl Black!! More
Great place Awesome place. Great people working here. Richard priester being one of them. Astand up guy. Couldn't ask for a Better experience!!!!! They made it as Awesome place. Great people working here. Richard priester being one of them. Astand up guy. Couldn't ask for a Better experience!!!!! They made it as easy as possible. More