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Carl Black Chevrolet Buick GMC - Service Center

Kennesaw, GA

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49 Reviews

49 Reviews of Carl Black Chevrolet Buick GMC - Service Center

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July 20, 2018

Awesome! I came in for service and found a vehicle I wanted and bought it that morning. I traded in a Buick and bought a GMC. More

by PATLIWGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave a review on your times spent at the dealership. Congrats on your new vehicle. If you ever need anything at all, please let us know. Take care!

June 20, 2018

My review of Carl Black Excellent customer experience from the Service department as always. Andre Grammar provides excellent service and detailed explanation of service nece More

by snich533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sapphire Givihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Grammar and Frank Madonna , Lamar Yarbrough
Jun 21, 2018 -

Carl Black Chevrolet Buick GMC responded

Great to hear about your positive experience with Andre, Sapphire, Frank, and Lamar at the dealership! We hope to work with you soon! Thanks for taking the time to write a review and giving us a five star rating! It's greatly appreciated!

June 14, 2018

Miserable experience - start to finish I know that every car dealership can be shady from time to time, but these guys are just plain rotten lying xxxx. They refuse to honor warranty items, More

by carlblacksux
Customer Service
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We're very sorry to hear about this and we're grateful you took the time to let us know about your experience. We're always trying to provide the best possible customer service and improve for the future. Please contact T Scott Jordan - sjordan@carlblack.com - 770-424-2200 at your earliest convenience so that we can hear a little more about this. Thank you.

June 08, 2018

Service Center has been very Professional Carl Black is easy to deal with and schedule appointments with. They offer quick turn around on repairs and service. I have been very pleased with the More

by REKAYAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Spaeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Priester
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review on the Service Department and the five-star rating. We thank you for being a valued Carl Black customer and hope to see you again soon!

January 30, 2018

ARGUMENTATIVE - GO ELSEWHERE! 25 YEARS I HAVE BEEN DOING BUSINESS AT CARL BLACK GMC KENNESAW - NO MORE, EVER! THEY REFUSED TO WARRANTY A 2017 GMC YUKON XL 4X4.... More

by CARL BLACK KENNESAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TERRY, NICK
June 20, 2017

Best experience ever Please go out if you need a car I met Richard and he's amazing he had answers to all my questions and most of all I walked away satisfied More

by Delritak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Preister
May 31, 2017

Customer Service I enjoyed coming to the Dealership. Richard was very professional and helpful to us. We came to look at cars for our daughter Graduation!! If you're l More

by Selina82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Priester
April 28, 2017

Outstanding customer service experience I came in to service a vehicle that my mother owns, Richard assisted me for I didn't know where to go... he answered all of the questions that I had i More

by Anna QiQi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Priester
April 27, 2017

Richard Priester Very dedicated and a hard worker!! Makes sure you are completely satisfied before you drive off the lot!! I always refer customers to him!!! Best s More

by Cheleychelez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Priester
April 25, 2017

Great place Awesome place. Great people working here. Richard priester being one of them. Astand up guy. Couldn't ask for a Better experience!!!!! They made it as More

by TishaB.123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Priester
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