Carl Black Chevrolet Buick GMC

Best Dealership Hands Down!!! I want to start off by thanking the guys in service for always going up and beyond. I came in the dealership with out an appointment. The guy behind I want to start off by thanking the guys in service for always going up and beyond. I came in the dealership with out an appointment. The guy behind the desk said no problem where busy but we can get you in a loaner. I was like great. In a few hours they called me and had my vehicle fixed. I just want it to be known that Carl Black staff does what every dealership should do. TAKE CARE OF THERE CUSTOMERS. Thank guys in service I'll be back again! More

Horrible HORRIBLE! Bought a 2014 Chevy Cruze last year and paid for the extended warranty. I brought my car in a couple days ago and informed them that the bat HORRIBLE! Bought a 2014 Chevy Cruze last year and paid for the extended warranty. I brought my car in a couple days ago and informed them that the battery was not turning over and there was corrosion on my positive cable. They told me the warranty didn't cover the battery or cable so it would be $400 to replace because they had to put another GM battery in the car despite the fact that there "GM" battery already in the car couldn't make it 18 months without leaking. After speaking with the service manager who was less than helpful, i took my car to a small shop by my house. low and behold "THEY CLEANED THE CORROSION" for $20 and VIOLA!!!! it worked beautiful. Carl Black tried to charge me 400!!!! for a battery and cable that had no issues! LIARS, CHEATS!! would not recommend to anyone! More

Great service low pressure investigating lease options for my 16 year old- Angel Llera was fantastic. Very informative and low pressure. Was honestly trying to help us save m investigating lease options for my 16 year old- Angel Llera was fantastic. Very informative and low pressure. Was honestly trying to help us save money And find the best deal without the pressure of "you must sign today ." I would recommend and return. More

Great used car experience Bought a ued Explorer and my sales guy Angel was top notch. No pressure, no hassle, no bull! Quick, efficient and friendly! The price was fair and Bought a ued Explorer and my sales guy Angel was top notch. No pressure, no hassle, no bull! Quick, efficient and friendly! The price was fair and didn't take hours of back and forth. Needed some minor repair after the sales and he made sure it was convenient and easy. You need a car, look him up! DC More

Vehicle purchase very satisfied with Angel our sales Rep excellence service he when above and beyond helping my son get he 2015 Chevy Colorado pickup truck great fin very satisfied with Angel our sales Rep excellence service he when above and beyond helping my son get he 2015 Chevy Colorado pickup truck great finance, great fast service my son is so Happy with he Chevy we came from Osceola County to Carl Black dealership in Orange County because of the way Angel help my son previous on his first visit to the dealership.. Thank you for your great Service Angel.. :) More

THE BEST CUSTOMER SERVICE! I went to Carl Black Orlando to help my daughter find a car. Luis Reyes was our sales person. He was fabulous! We found the perfect vehicle for her I went to Carl Black Orlando to help my daughter find a car. Luis Reyes was our sales person. He was fabulous! We found the perfect vehicle for her and the price and monthly payments were even better! This is the second vehicle that we purchased at Carl Black and we wouldn't go anywhere else. More

Carl Black of Orlando is the Best Car Dealership there is!!! This is my second purchase here and I won't go anywhere else. Our salesman Josh was very knowledgeable of all the vehicles and gave us in depth knowle This is my second purchase here and I won't go anywhere else. Our salesman Josh was very knowledgeable of all the vehicles and gave us in depth knowledge of the vehicles we were interested in and was absolutely amazing. Josh offered us a very calm hassle free relaxed alternative to purchasing a vehicle. We felt no pressure and in return were there to purchase a second vehicle a week later and we are a two hour drive away. We couldn't find ourselves shopping anywhere else but at the best and that's what Carl Black of Orlando has to offer! They have unbelieveable prices and were able to match and offer better competitors deals. The Manager Lance was amazing and came out to greet us and with a warm friendly welcome and was very helpful too.Even the owner Omar came out to greet us too. Carl Black provides superior customer service and satisfaction with a family like positive atmosphere. We were not customers to them but treated like family and that is truly amazing!! More

No wonder GM Went Under! With dealers like this GM will go under again! Poor organization, they act like they are doing you a favor by being there. GM product is much better n With dealers like this GM will go under again! Poor organization, they act like they are doing you a favor by being there. GM product is much better now, but the dealership makes the total experience. Need a total replacement of management,if not ownership! More

3rd Tier If you're looking for customer service and want to feel valued as a customer, avoid Carl Black. The floor sales team is great. The Sales Manager, Eug If you're looking for customer service and want to feel valued as a customer, avoid Carl Black. The floor sales team is great. The Sales Manager, Eugene, is doing you a favor by selling you a car. The awards displayed around the dealership are from years ago. Use them if you get a great deal, avoid if you're looking for a special order. More

Best Dealership!!!!!! Came in with out an appt. They got my truck in and out. They even washed it. These guys are amazing wouldn't go anywhere else!!!! Thank you!!! Came in with out an appt. They got my truck in and out. They even washed it. These guys are amazing wouldn't go anywhere else!!!! Thank you!!! More