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Carl Black Chevrolet Buick GMC

Kennesaw, GA

3.2
1,056 Reviews
We carry hundreds of new Chevrolet, Buick, and GMC models, as well as low-mileage used vehicles. Our vast selection draws car buyers from Woodstock, Marietta, Acworth, and Dallas, GA, because they know they’ll find the perfect option for their needs and budget at our one-stop dealership. To top things off, our financiers will ensure you take advantage of every available car rebate and incentive to ensure you don’t pay a dime more than you must. We have a track-record for providing some of the most competitive monthly rates around Atlanta. See our selection for yourself by setting-up some test-drives. Contact us today or stop by our dealership to get the process started.
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1110 Roberts Blvd.

Kennesaw, GA

30144

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Showing 1,056 reviews

June 18, 2018

Awesome Carl Blacks sales rep Alex Garcia was a pleasure to work with. He is knowledgeable and made the buying experience as stress free as possible. He is ce More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a great review on Alex and a five-star rating. We thank you for the recommendation and hope to see you again soon!

June 16, 2018

Easy purchase experience. Alex and the entire team at Carl Black are welcoming and easy to do business with. The purchase of my new GMC was straight forward and hassle free. I More

by Bowman011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Carl Black Chevrolet Buick GMC responded

We appreciate the feedback and we're thrilled to see that your experience at the dealership with Alex and the entire team was great. Congrats on the new GMC! We look forward to seeing you in the future!

Jun 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so happy to hear about your great experience at the dealership! Thank you for taking the time to leave such a great review and a five-star rating. We hope to see you again soon. Thank you for choosing Carl Black!

June 15, 2018

Great customer service My second truck i buy from alex garcia , He will work hard in order to get you behind the weel of your dream car or truck More

by Carlos rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a review on Alex, Carlos. We are thrilled that you have had an ongoing positive experience at the dealership. We hope to see you again soon!

June 14, 2018

Miserable experience - start to finish I know that every car dealership can be shady from time to time, but these guys are just plain rotten lying xxxx. They refuse to honor warranty items, More

by carlblacksux
Customer Service
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 26, 2018 -

Carl Black Chevrolet Buick GMC responded

We're very sorry to hear about this and we're grateful you took the time to let us know about your experience. We're always trying to provide the best possible customer service and improve for the future. Please contact T Scott Jordan - sjordan@carlblack.com - 770-424-2200 at your earliest convenience so that we can hear a little more about this. Thank you.

June 14, 2018

Our experience at Carl Black Chevrolet I honestly love the service provided at carl black by our friendly helper Alex Garcia. He provides us with a welcoming smile and answers all our quest More

by Pv8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave a review on Alex. We will be sure to send him praise. Congrats on the new truck! We look forward to working with you in the future.

June 14, 2018

Highly recommended! I have purchased two great cars from Alex Garcia at Carl Black Kennesaw and the service has always been superior!!! I highly recommend this dealershi More

by Terrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Carl Black Chevrolet Buick GMC responded

Terrain, we are thrilled to hear about your positive experience at the dealership with Alex. Congrats on the new purchases! We hope to see you again soon!

June 12, 2018

Good experience from beginning to end Excellent customer service! My overall experience was great!Good friendly staff, organized. I felt like the Focus was on me and doing whatever it took More

by REECIE224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rajea Forrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Priester
Jun 13, 2018 -

Carl Black Chevrolet Buick GMC responded

We're thrilled to hear what a positive experience you had at the dealership! Thank you for taking the time to leave your review. We hope to see you again soon! Welcome to the Keffer family!

June 10, 2018

I hate this place Brought a vehicle from them had it for 2 days and it’s been broke ever since it’s been to the shop more then 4 times and it’s still not working proper More

by ALEXISLEWIS760
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cean Butler, John Holder, Richard Priester
Jun 11, 2018 -

Carl Black Chevrolet Buick GMC responded

We're very sorry to hear you feel you've had repeated negative experiences with the service on your purchase. Please contact: GM| T Scott Jordan - sjordan@carlblack.com - 770-424-2200. We'd like to hear from you to learn a little bit more and we appreciate your feedback.

June 10, 2018

Great experience! Another great experience. Friends and family have purchased or leased over 25 vehicles since 1991. Thank you!! Enjoyed working with Keith and Loui More

by wb0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Spaeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R Keith Harris
Jun 11, 2018 -

Carl Black Chevrolet Buick GMC responded

We are ecstatic to hear that your ongoing experience with Keith and Louis at the dealership with a positive one! We look forward to seeing you again next year!

June 10, 2018

Pretty good experience The sales crew were great and knowledgeable about all the options and models. My only hiccup was the back and forth with the numbers on a cocktail na More

by MIKE.WEATHERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Pope, Lamar Yarbrough
Jun 11, 2018 -

Carl Black Chevrolet Buick GMC responded

Mike, we're very sorry to hear about this and we're grateful you took the time to let us know about your experience. We're always trying to provide the best possible service and improve for the future. If you'd like to discuss this further, please contact T Scott Jordan - sjordan@carlblack.com - 770-424-2200. Thank you.

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