Carl Black Chevrolet Buick GMC

Overall person Richard is a beautiful person inside and out. His customer service skills are excellent! It's a pleasure to know and be around. Carl Black is very luc Richard is a beautiful person inside and out. His customer service skills are excellent! It's a pleasure to know and be around. Carl Black is very lucky to have him More

It was a great experience and I'm glad to have dealt with a Richard Priester is a very hardworking man. He's very helpful in every way and he takes care of all his customers to the best of his ability. Richard Priester is a very hardworking man. He's very helpful in every way and he takes care of all his customers to the best of his ability. More

Great customer service I reached out to Richard about purchasing a car and he was very helpful and quick with his response back. Ince I'm ready to purchase it will be with h I reached out to Richard about purchasing a car and he was very helpful and quick with his response back. Ince I'm ready to purchase it will be with him. More

Richard Priester is a stand up guy who will go the distance to get what you need. He made our buying experience quick and easy. is a stand up guy who will go the distance to get what you need. He made our buying experience quick and easy. More

Salesman Richard Priester He is the best salesman I've ever dealt with! He got me approved and out so fast!! He leaves u with no unanswered questions! Very nice and helpful!! I He is the best salesman I've ever dealt with! He got me approved and out so fast!! He leaves u with no unanswered questions! Very nice and helpful!! I will definitely shop there as Longs as he is there! More

Excellent Customer Service Over the years working with Richard has been a pleasure. Whether I need assistance with my car or referrals for family and friends, he's honest and wo Over the years working with Richard has been a pleasure. Whether I need assistance with my car or referrals for family and friends, he's honest and works hard to accomplish whatever I need achieved. More

Worked with us on trade in amount Traded a 2015 for 2017 of like model. Gave us good trade in amount on the 2015. The process took longer than I would have liked but got my 2017! Traded a 2015 for 2017 of like model. Gave us good trade in amount on the 2015. The process took longer than I would have liked but got my 2017! More

Excellent Salesmanship I recently visited Carl Black Kennesaw looking to purchase a new vehicle. I hate the dealership because most salesmen are sharks and don't really care I recently visited Carl Black Kennesaw looking to purchase a new vehicle. I hate the dealership because most salesmen are sharks and don't really care too much about you personally. Carl Black Kennesaw was completely the opposite. Kenny Louis was a terrific help straight from the beginning. He was friendly, never gave the vibe off that he was uninterested or "just in it for the money," he exhibited a huge knowing for the entire lot selection and even took a picture with me after the sale was final. I recommend Kenny Louis @ Carl Black Kennesaw if you are in the market to buy a new vehicle!! Professional salesmanship and an overall wonderful experience! -happy customer More

I was treated unprofessionally by the service department. I contacted the dealership to have my airbag recall work done. They had me drive to the dealership to examine the airbag and ordered it. I waited 2 I contacted the dealership to have my airbag recall work done. They had me drive to the dealership to examine the airbag and ordered it. I waited 2 hours and left when they were finished. No problem, I understand. Two weeks later they called me and made the appointment for the installation. When I arrived they refused to service the call and said to take it to another dealership. Completely unprofessional and rude. Sales department is as slippery. Go buy a FORD they didn't take the bail out! More

Don't purchase a used car from them ever Service was great however sales was awful. I purchased my current vehicle a year and a half ago from this same location of Carl Black. I spoke to my Service was great however sales was awful. I purchased my current vehicle a year and a half ago from this same location of Carl Black. I spoke to my sales representative and just inquired about the new Buick Encore SUV. We found on that I loved and did the paperwork to see how we could do a deal. I was advised that Carl Black would only pay 4,000 for a car I paid 12,000 last year for. After being puzzled I did a quick Kelley blue book to see comparables and this was lower than the low end on Kelly Blue book. I asked my sales rep why he advised it was due to my Verano being discontinued. I sat there for three hours as they tried to get me to put down 3,000 and still carry over thousands from my verano to the new loan. I refused and walked away. I took my car to another dealership to see what they would say. They advised my car was in a accident prior to my purchase and that was the cause of the low evaluation. My grandmother worked for GM for 35 years and retired. I have only driven GM products my whole life. I am appalled at the dishonesty hiding something like that to make a quick buck. Good service keeps customers and you all have lost one forever. Ps my sales rep was Kenny Lewis. More